Typically, I am not one to complain...but, this moving company did a horrible job packing my family's belongings. They dismantled every item they possibly could, even items my husband and I purchased completely assembled. Now, my husband and I are searching for all the screws, bolts, pegs, etc. Hopefully we will be able to locate them all and discern which belong to which for some of them were grouped together and rolled up in packing paper without a label. Even after we find them, we will need to figure out how to assemble everything, which may take us hours.
Several of our items have been damaged due to how they were packed. Many of the items we had in the garage we thrown into one oversized box. This caused shoes, scrolls purchased in asia, posters, and other items which were stuffed into the box to be scuffed, distorted, ripped...just ruined. My television stand has one corner broken off. The dryer I purchased brand new, approximately one year ago, is dented. When our 52 inch, LCD flat screen television was packed, clothing (with zippers), blankets, and shoes were put in the box along with it, instead of packing paper or styrofoam. A few small items were also damaged beyond repair and now I must purchase replacements.
Perhaps because this move was a move scheduled and paid for by the Navy, maybe the movers figured since we were not paying for the move out of our pocket that they could just pack our belongings carelessly. I hope that when I make a claim due to damaged items that it will make a difference for this job was completely unprofessional. Even if we are somehow reimbursed, I am sure it will not cover the complete replacement of an item that I will need to pay.
This was the first experience I have had with a moving company, and will most definitely be my last. I am never trusting anyone to pack my belongings for me ever again. read more