Unfortunately I used Honda to install OEM Acura brakes and rotors on my Acura MDX. I was visiting…read morefrom out of town and my shop wasn't able to get me in before we hit Wyoming. So, I made an appt with Honda to do the job since we were in town for 10 days we didn't need the car. $1200 later I get my car and we go about our lives. 4 months later the brakes start failing and squealing. Unsure why this is happening I start contacting Honda and had my shop in Colorado inspect it. Come to find out Honda never even installed the OEM Acura parts that I requested. They used some aftermarket brand from Auto Zone. My car cannot function with aftermarket parts hence I specifically requested Acura OEM to avoid any future issues. Now that we found the root of all this Sheridan Honda is trying to point fingers and refusing to take any responsibility for installing the cheaper brand when I asked for OEM. I never thought I'd have to question work from a Honda dealership not being done correctly. Unfortunately, Honda cut corners and used cheap parts and now I'm out $1200 they refuse to make this right. Aside from the review I have also contacted the BBB and reported the charge on my credit card. Candace and Kayla were both very rude and I willing to take any responsibility in this matter. Claiming "my recollection" is different than theirs. I highly recommend not using this shop if you want honest reliable work done in your vehicle.

We are driving Minnesota to NW Montana, hit a deer east of Buffalo, WY. Hammer service department…read moreis open on Saturday, 8-12, listed on their website. Mike, service representative, was awesome. He personally pulled out all the broken pieces of grill, assessed the immediate needs, told me to contact Billings Chevy for right headlight assembly, and the mechanic secured the oil cooler, which was completely flopping in the wind! Gave us great advice, start to finish 35 minutes. Absolutely incredible!

So friendly!! Hammer Chevy was the only place in town willing to fix our broke down truck the day…read moreof! They were so helpful and we really appreciated them fitting us in. I would highly recommend this place not only based on their service quality and friendly manner but also their willingness to help a broke down family in a hurry.

Having purchased a over half dozen vehicles at Fremont in past years I…read morecan honestly say it's due to their outstanding sales Associate Mark Smith. He's above reproach adhering to a strict moral and ethical code of selling vehicles. A rare commodity in today's business community. Over the years it's truly been my honor and privilege to call him a GREAT friend!!

Fabulous team, product, and service! Greg and Jason will treat you right on the front end and the…read moresupport staff have all been amazing. I don't think you can beat Toyota for quality. Hopefully this is the last dealership I'll ever need!

Yesterday 06-09-21 my Jeep Wrangler lost tire and rim on westbound I 90 about 20 miles west of…read moretown. I had to have the car flat towed back to town. I called Sheridan motors --after a long wait I finally got transferred to service manager. He gets on the line and I tell him my problem and he say he has no time to do a visual inspection and please take car to Firestone in town --then hangs up. I have seen and heard BAD customer service but he takes it to a new level. How much more trouble could I be in --heading for Seattle totally broke down and no help from this amazing dealership. With this kind of company service , Home Depot, Costco and Amazon will continue thrive Potential customers---customer service here is DOA. Ron R

I've always had my 2017 Ram 6.7 serviced by Sheridan Motors and they've always had friendly…read moreservice, but this time they went above and beyond and I couldn't be more thankful for the guys at Sheridan Motors! I work here in the summer and down south in the winter so when my check engine light came on a month before needing to head south I was worried I would not make my deadline out of here. It was an issue that meant I shouldn't drive so I left my Ram at the dealership to hopefully be able to be fit in before the end of the month. All my research about this check engine code meant not good things and the tech even thought he'd have to tear completely into my transmission to diagnose the problem, but he kept poking around and found that it was a simple pressure valve that they had in stock! They were able to fix my pickup and get it back to me way before my deadline to head south! Also they have Rotella T6 in stock right now so I scheduled an appointment to get that changed tomorrow. Thank you Kelly for all of your help. Such a relief knowing a dealership you can trust when you need them. Oh! I almost forgot! My truck was clean when I picked it up too! It definitely didn't sparkle when I dropped it off. Thanks again guys!!

Sold me a Corvette with a messed up differential had to pull over half way across the state and…read morepark the car in some random city and had them refund my money and pick up the car. They did reimburse cost related to travel , that's why I gave them an extra star. But that was after many many calls back and forth where they finally agreed. They should had made it right without hesitation knowing they were wrong but sales guy and manager treated me like another number. They should check the car completely knowing the customer has to drive the car back home to another state.

I inquired about a vehicle listed on their website. Kurt replied and I made an offer. Kurt…read morerequested pictures and vin number on my trade to get things rolling. That was one day ago and I hadn't heard back so I checked on line and their Madison, their online chat representative, checked and confirmed that the vehicle was still available. She then sent my inquiry to sales. Kurt then replied after a days delay and told me the vehicle had sold yesterday. That contradicted what I had just been told. Needless to say, my bet is on Madison. All told this is really a bad experience and an example of the poor customer service they provide.

my client purchased a vehicle from affordable autos hadn't had even a month had a mechanical issue…read morewe went to talk to them the young man was very rude and told us they sell there cars as is and that it was his responsibility to fix it I was very disappointed in how he handled it not only would I not recommend purchasing a car there I would discourage it.

I purchased a vehicle to get back to Illinois. They worked great with me. Prices were clearly…read moremarked on the windshield and definitely the best priced vehicles in the area. They were about 15-20% less than the other dealers. They dont play the games that other dealers do. I would highly recommend them.

The staff at Fremont Motors in Sheridan are truly awesome. Jessica Perkins made the purchase of our…read moreF-250 easy and hassle free. She is knowledgeable, friendly and helpful. The entire sales team, general manager, and service department really do their very best to ensure their customers are satisfied. We would absolutely recommend them to everyone.

I recently had the misfortune of having my grandaughter having a breakdown in my 2015 Toyota Tacoma…read moreat 10:00 PM about 30 miles north of Sheridan. Thanks to Ted's towing we got it into Sheridan and had it towed to Fremont Toyota. I called first thing the next morning which was a Friday. It was my good fortune to talk with Jake from the service department. He found the time to have my vehicle repaired and ready to go by the end of the day. Hat's off to Jake at Freemont for an exemplary job.

James was open, honest and efficient. Kept us up to date on status of repair and cost was…read morereasonable. Would definitely use again.

From the owner: James will communicate directly with each customer. He explains the services needed in layman’s…read moreterms, and with the utmost transparency. Keep in mind this is a ONE MAN SHOW & currently booked out a few weeks. With James, you truly receive elevated service! He treats each customer and their vehicle with respect. James worked at Hammer’s Chevrolet for almost ten years & then had this opportunity to venture out on his own. With BodyWorx Restoration and Collision Repair (Colby Garriffa, Owner & Operator) next door, this is often a one stop shop for many! If you are unable to pay for services, we are not for you however. We appreciate the support from many throughout the community and thankful for the opportunity to keep this dream alive.