Roy did an excellent job on my engine. I'm very happy. I have an older Honda BF50 50 hp that needed…read morecarb and water pump work. Parts were hard to come by but Roy wouldn't give up and got it done. His communication was great. I'm very happy with his work and will be returning in the spring for a service and new timing belt.

I was referred by a friend who has been using Roy for over 20 years. I brought my boat in for an…read moreannual service plus some other maintenance work. Roy explained and showed photos of everything he was doing and helped me understand certain maintenance needs to me as a new boat owner. He offered the best service and took many phone calls of mine for questions I needed extra clarification on. Roy attended to all my requests/concerns. His fees are worth every penny. He is thorough and honest. Thank you Roy !

Called them multiple times during the week, they never picked up the phone. Got there on Sat, all…read moreboats are booked out. Thanks

Must go earlier than 6AM to get a boat. Due to covid, everyone is going fishing because there is…read morenothing else to do. If you go around 9AM, there is no more boats and about 20 people on wait list to get one. I went around 550AM and there was a line already to go into the lake(because the lake opens at 6AM), and there was immediately a line to get a boat rental. Don't park in the bigger spots or else you'll get a parking ticket.

Excellent place to do business. They are very professional. Good customer service and easy going…read morepeople. They even drop off and pick up the skis for you . Also good pricing! I would definitely recommend renting from them!

Summer or winter, these guys have what you need. Water toys in the summer and canams all year long…read more Both are so much fun. I've never had any problems with what I rent from them. They keep everything maintained and make it so simple to rent. If you want to have an amazing trip, get your rentals from Hammers jet ski rentals

This was super fun. My friend told me you can rent waverunners for the weekends or whenever. I…read morenever thought of that! We haven't been able to do anything because of corona virus. So we searched jet ski rental and decidedly hit the lake for the weekend. We went and looked at these 2 practically new wave runners and left a deposit. Picked up the trailer on Friday brought them back on Sunday after a super fun weekend. Got our deposit back and left. This couple made it so easy. We are thinking about doing it again because it was so easy and fun

We had an amazing experience here!!! We could only come…read moretoday from out of town and were told they would be closed. But they did come open for us!!! Peter was by far beyond professional and answered any and all questions we had! Needless to say we left happy camper owners! I recommend this business for the ultimate sales experience!! Can't wait to load up and hit the road in our new Lance camper!!! Thanks again Peter!!! You rock!

The man lied to me, stating my generator was NOT equipped with a fuel filter & he was defensive…read morewhen questioned about it. Appears they took a short cut on the servicing, perhaps because it was a woman taking it in for service.

they were very helpful getting me and my family on and off on these gorgeouse jetskies.they had…read moreincredible service also

First Time Wakeboarding--Incredible Experience!…read more I had the best time with ProwakeLA From start to finish, the team was professional, friendly, and clearly passionate about what they do. I was a complete beginner, and our instructor (shoutout to Ed!) was super patient and encouraging. He broke down the basics and got me up on the board in no time. The boat was spotless and well-equipped, and the lake we went out on was absolutely beautiful--calm waters and stunning views. The session was perfectly paced, with plenty of time to rest between runs and get feedback. Booking was easy online, and they were great with communication leading up to the day. You can tell they care about creating a fun and safe environment. Whether you're a newbie like me or an experienced rider, this is the place to go. Can't wait to come back next weekend! ‍

I have to tell you guys Ed was great I was impressed with…read morehis knowledge and patience, you can tell that he was experienced and know what he was doing. I had unforgettable time with my kids and family I am definitely going back to him for my next time!!!

We bought brand new Aventon eBikes, and the derailer wasn't functioning correctly. We went to the…read moreAventon Casino site and saw that this was an Aventon endorsed shop. We contacted them and explained the problem and they had us bring it in right away. They literally took less than 24 hours to fix the bike. Everybody who works there's absolutely amazing. We're so excited to have this Shop in the Antelope Valley. Thank you to Sam and the others. You rock.

I've spoken to them on the phone 3 times but haven't been to the shop…read more The first time I wanted to buy a QuietKat trailer (they're a dealer) and had questions about getting it to attach to my ebike; which have been mostly unanswered. For some reason I thought as a dealer they could contact the mfg and ask the question for me but I guess that didn't occur to them. I've not had any follow-up contact from them on it. I guess I'm just left with communicating and ordering directly from the mfg now? I just want to know what size axle the bobbins fit on and no one can get an answer for me. You'd think there's someone they could just call and ask and tell me; but they'd have to want to sell the product first. I get that the bobbins are out of stock on the website; but there's NO ONE who can say what they fit on, and no one is capable of finding out? If they don't fit I'd be happy to look elsewhere, but they left me in limbo. Then a month later I told them I'd like to come down to see the shop and see if there's anything else I might be interested in buying from them locally. I mentioned I'm legally blind and riding my bike in from 25 miles away and asked if they had a 120v outlet I could charge from. You know... cuz they're an ebike store. But I guess not. He said they *might* be able to find me a plug to use "for a little while if they aren't too busy" but it was very non-committal. Didn't give me any warm reassurance that they could handle something as simple as helping me charge my ebike if I ride a 50 mile round trip to get there and home... with the intent of purchasing something. I've been taking my bike to Block Bikes in Palmdale. The owner is incredibly friendly and always has a socket for me to charge with. He doesn't mess with the "ebike" parts, but handles all of my other bike needs. I've been incredibly satisfied with his service so far. He's just not an "ebike" shop. And at this point, given the general attitude of the two shops, I can't see why I'd ever bother going to the actual "ebike" shop. It sounds like if you don't buy your bike from Open Trails, they just aren't very interested doing any other business with you. I had to stop driving 8 years ago and my ebike is my ONLY form of transportation. The businesses which let me to charge there are the people who allow me the freedom to get out and be independent again. Costco is great about it, my doctor's offices are great about it, a regular bike shop Block Bikes has been great about it, the VFW has even let me charge there and I'm not a veteran, the library has helped me charge... the ONLY business I've asked so far who's waffled on the idea, is the "Open Trails Ebike" shop. Who only deal with ebikes. That seems kind of ironic. We're talking like $0.30 of power here. I'm a long-distance ebike rider, I've put 2300 miles on my Ariel Grizzly in the last 7 months and I need regular service on it. It would have been nice to form a lasting relationship giving my business to an actual "ebike" shop who can discuss my ebike needs as an ebike rider. In 7 months I've gone through a pair of tires, 3 tubes, got Tannus liners, 3 sets of brake pads, have needed some minor repairs and adjustments made, needed chain lube, needed a badly bent brake disc replaced and now need new tires again. I'm probably the most consistent ebike customer in Palmdale and I'm delighted to pay people to do the things I can't. So I'll keep going to Block Bikes to get that stuff taken care of, and will continue to buy my ebike specific parts online so I don't have to worry about if I can make it back home or not.