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    Valley Lock and Security

    3.0 (2 reviews)
    Closed 8:30 am - 5:30 pm

    Services - Valley Lock and Security

    Lock rekeying

    Lock repair

    Security monitoring services

    2 More Services

    Security system installation

    Security system repair

    Valley Lock and Security Photos

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    Ask the Community - Valley Lock and Security

    Valley Electric - untitled

    Valley Electric

    (4 reviews)

    I had Valley Electric update an inadequate Main Service and Meter Loop. Electrician Mike K. And…read moreApprentice Donovan provided exemplary service and quality of work. Neat, precise, with attention to detail are descriptions that immediately come to mind. I was also favorably impressed with the good relationship Mike enjoyed with the Xcel Power Lineman, I have no doubt the down time was minimized due to Mike's friendly, cooperative nature. A 5 Star Rating would have easy to achieve by this business if it weren't for a perplexing process with the company leading up to the satisfactory results. The lead-in was six weeks from first contact to completion. I come from another area and perhaps the mode of doing business varies a bit, I give the benefit of the doubt as VE seems to enjoy a good reputation as a leading electrical company serving not only parts of Colorado but New Mexico as well. I initially requested a proposal, I described the desired work and provided pictures of the present installation. OK, yes but what we're dealing with is the "supply chain" problems, right now they didn't have what was required to do the job. "The cost runs about X Dollars" and depends too on getting the power company to "disconnect/reconnect". The Company Rep went on to provide contact information for the power company. I wondered if coordinating with Xcel wouldn't be part of the job for the electrical contractor? Things are different than what I'm used to. During the next 6 weeks I kept in touch by text reaffirming my intent to have the work done. Midway through I got a call "equipment is available, we ought to get you on the work schedule next week"..my response good, fine let me know. Days came and went so I ditched the text/phone contact method and presented myself at their counter. While waiting for my point of contact to become available I was easily able to overhear phone calls being placed by another employee. It seems follow up calls were being made about pending (aged?) work orders. I listened to 3 or 4 calls, in every case other arrangements had been made or the work was no longer desired by the customer. I had to wonder..."what's going on here?". After a few minutes I heard information from the POC that seemed to indicate management had little input on scheduling and work crews chose jobs from available orders. What, who is running this place? I'm not buying much of what I listened to. Long, long story short. I visited on a Monday, work was complete Wednesday afternoon. A Five Star rating would be easy peasy, value Mike & Donovan they represent you well. Perhaps paying a Sales Representative would pay off? Not for me to say. BTW the requested proposal never materialized.

    Valley Electric showed up promptly after a call. The work was done promptly. However a week or so…read morelater, the completed work failed. I called for a return visit, and have called four times over the last two weeks. There was some promised action, but nobody has showed nor have they called to either explain the delay nor arrange a visit. The scheduler lectured me that they should not have performed the original work, but it was done. Will they stand behind their work? I recommend hiring a scheduler that doesn't irritate customers. Previously, I have had good service, and I promptly paid. If Valley no longer wants my business, then they should at least say so.

    ADT Security Services

    ADT Security Services

    (28 reviews)

    Old tech, bad service, and terrible interface. These are the pillars of ADT. Seriously, stay…read moreaway. Go buy some cameras that link up with your phone and you are already a better security specialist than ADT. They are the mall cops of home security,

    Go with somebody else. SERIOUSLY! Like, a fake security camera would do more for you at this…read morepoint... You'll probably spend HOURS on the phone, on hold as they bounce you from one department to the next because nobody is capable of handling finishing your install, that the technicians cannot do, because the customer service reps on your hour/two-hour long phone call didn't set up the account properly... It's now been 8 days and they still haven't finished it and are still talking about charging me more money for labor/parts for things I already own and are already installed (2 years ago) but they have to replace, because someone else at ADT screwed up... So ADT messes up and the customer has to pay. In the meantime, they refuse to active the service because they aren't done installing everything, so the house sits un-monitored.... Trying to talk to customer service and after 5 hours, 11 minutes being bounced around between departments. Ask for a supervisor to help: disconnected. Start over from the very begining every single time. Transferred again, no help, transferred back, hold for another hour, etc etc etc 100% incompetent. Their hold system: "We care about your time" That's a flat our lie. They care about stealing your money and providing you ZERO service.

    Valley Lock and Security - locksmiths - Updated May 2026

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