I had Valley Electric update an inadequate Main Service and Meter Loop. Electrician Mike K. And Apprentice Donovan provided exemplary service and quality of work. Neat, precise, with attention to detail are descriptions that immediately come to mind. I was also favorably impressed with the good relationship Mike enjoyed with the Xcel Power Lineman, I have no doubt the down time was minimized due to Mike's friendly, cooperative nature. A 5 Star Rating would have easy to achieve by this business if it weren't for a perplexing process with the company leading up to the satisfactory results. The lead-in was six weeks from first contact to completion. I come from another area and perhaps the mode of doing business varies a bit, I give the benefit of the doubt as VE seems to enjoy a good reputation as a leading electrical company serving not only parts of Colorado but New Mexico as well. I initially requested a proposal, I described the desired work and provided pictures of the present installation. OK, yes but what we're dealing with is the "supply chain" problems, right now they didn't have what was required to do the job. "The cost runs about X Dollars" and depends too on getting the power company to "disconnect/reconnect". The Company Rep went on to provide contact information for the power company. I wondered if coordinating with Xcel wouldn't be part of the job for the electrical contractor? Things are different than what I'm used to. During the next 6 weeks I kept in touch by text reaffirming my intent to have the work done. Midway through I got a call "equipment is available, we ought to get you on the work schedule next week"..my response good, fine let me know. Days came and went so I ditched the text/phone contact method and presented myself at their counter. While waiting for my point of contact to become available I was easily able to overhear phone calls being placed by another employee. It seems follow up calls were being made about pending (aged?) work orders. I listened to 3 or 4 calls, in every case other arrangements had been made or the work was no longer desired by the customer. I had to wonder..."what's going on here?". After a few minutes I heard information from the POC that seemed to indicate management had little input on scheduling and work crews chose jobs from available orders. What, who is running this place? I'm not buying much of what I listened to. Long, long story short. I visited on a Monday, work was complete Wednesday afternoon. A Five Star rating would be easy peasy, value Mike & Donovan they represent you well. Perhaps paying a Sales Representative would pay off? Not for me to say. BTW the requested proposal never materialized. read more

Valley Electric showed up promptly after a call. The work was done promptly. However a week or so later, the completed work failed. I called for a return visit, and have called four times over the last two weeks. There was some promised action, but nobody has showed nor have they called to either explain the delay nor arrange a visit. The scheduler lectured me that they should not have performed the original work, but it was done. Will they stand behind their work? I recommend hiring a scheduler that doesn't irritate customers. Previously, I have had good service, and I promptly paid. If Valley no longer wants my business, then they should at least say so. read more

I had the pleasure of meeting one of your employees, Carlos Dominguez, last Sunday. We had a flat tire near Wolf Creek Pass and he was kind enough to stop, change our tire, and get us on our way in 20 minutes! He is a very gracious person and very capable. You are lucky to have him working at Valley Electric! Deborah Kupecz read more

Valley Electric is the best electrical contractor in the San Luis Valley! If you want high-quality service, they are the company to call!