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    Valley Eye Associates

    4.1 (8 reviews)
    Closed Closed

    By appointment only

    Services - Valley Eye Associates

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    2 More Services

    Eyewear fitting

    Retinal imaging

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    Ophthalmic Associates - Being a  community care network provider is a contract between you and the VA Community Care Network, and asking me to sign this violates it

    Ophthalmic Associates

    2.8(8 reviews)
    29.4 mi

    VA beneficiaries beware. I had a referral, but I was turned away from care at the decision of a…read morebilling specialist for not agreeing to sign their inappropriate financial agreement. I am concerned that she is preying on other veterans. The form I was asked to sign for care under a VA Community Care Network referral stated that medical insurance coverage is between me and my insurance company, that they are not "party" to that contract, that I would be responsible for balance if denied by my insurance, and that I would be responsible for the timely payment of my account. This may apply for certain health 'insurance' plans, but I can assure you this is not appropriate for veterans being referred in the community care network under the VA medical benefit. Ophthalmic Associates, TriWest is the company that manages the VA community care network here in Alaska, and there is no way that they would have been able to assign my referral to Ophthalmic Associates if there was no contract between you two. If your staff member who claimed to have 20+ years of billing and coding experience thinks that turning someone away from medical care for refusing to sign her illegal form is appropriate, then your medical providers should evaluate who they have on their payroll and the ethics which your group is operating under. If she is still employed there, I am grateful that your practice was not involved in my medical care. I desire integrity in my medical providers. Nothing on the TriWest website indicates that you have any right to bill a veteran in any way, shape, or form when they are receiving care under a community care referral/authorization. https://www.triwest.com/en/provider-handbook/billing-and-claims/#:~:text=Payments%20made%20by%20TriWest%20or,a%20Veteran's%20episode%20of%20care

    Dr Wuu saw us on spur of the moment while on travel. The whole experience was great from the moment…read morewe called to make an emergency appt the morning we were seen

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    Coon Lynn J OD

    Coon Lynn J OD

    5.0(3 reviews)
    0.0 mi

    While on vacation in Aruba I experienced a serious eye problem. I called Dr Coon's office and asked…read morefor him to call me back. He called back and spoke to me over the phone for quite a while. He then called me back in his own about 4 days letter to check up on me. He did the best over the phone "eye exam" he could asking me many questions and having me look different directions with my glasses off and on. Asking me what I saw. He subtly recommended I come home and take care of the situation-which was very good advise. As soon as I arrived home, even though his office was closed and there was a crazy snowstorm, he met me at his office. He brought his daughter, another eye Dr at the clinic and he proceeded to give me the most thorough eye exam I think I have ever had. His daughter, I believe she is Dr Alexandra Coon, was very nice to come in and be there on her day off too! Dr Coon has been instrumental in referring me to an eye Dr that specializes in these kind of problems and is requesting my medical records (MRI/CT Scan) so he can keep updated with what's happening. He is genuine and drs like him are rare. He actually cares about his patients!! I feel so fortunate to have been referred to him and I highly recommend him!

    I have been to many specialists and optometrists over the years dealing with keratoconus and…read morebilateral cornea transplants. Dr Coon and staff were amazing, gentle and very thorough. One of the groups I have seen. He was able to correct my vision to near perfect for the first time in years. I highly recommend this practice.

    Valley Eye Associates - opticians - Updated May 2026

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