My mother was rear ended, so I needed to find a body shop. Our insurance agent recommended Dennis…read morePowell / Starlings Collision Centers. I did get estimates from a couple of other places, but I knew when I brought the car here for an estimate and met with Steve that I was going to get comprehensive service. He thoroughly inspected the car and took extensive pictures. Also, during the repair process, I managed the process remotely for my parents and got outstanding customer service about how to facilitate the repair process. They even handled getting the rental car since this shop is a direct repair facility for our insurance agent. While I thought this body shop was head and shoulders above any other body shop I've experienced, the one other thing that I thought was a great innovation is that they send you text messages every day or two to alert you to the progress. In fact, our car was finished a day early. Finally, the quality of work appears outstanding and looks like the accident never happened, but their work does carry a lifetime warranty for as long as we own the car. If you ever need a place to get your car fixed, this is a first class option.

Last year after I was rear-ended, I took my car to Dennis Powell. They replaced my bumper, customer…read moreservice was great....everything was wonderful, so I left a positive review. Several months later, I noticed that all my floor boards in the back seat were sopping wet every time it rained. I had never had this problem before. After taking it to multiple body shops, and getting many opinions on where the leak may have been coming from, I finally went to a recommended friend whose a mechanic. He spent hours trying to track down the leak, and the last place he looked was under my back bumper that Dennis Powell replaced. He found the leak! There were multiple cracks in the frame of my car where I had been hit, and all the water (about four gallons) had collected in my spare tire compartment, and was flowing down into my floor boards. This was obvious, VISIBLE damage, and Dennis Powell didn't even bother to seal any of the cracks! They simply put on a brand new bumper that looked great, while covering over MAJOR DAMAGE. Now I'm left with drying out my floor boards to avoid mold and rust issues, not to mention the expense of repairs. NOT ACCEPTABLE. I will NEVER recommend this business to anyone!

They did an amazing job on my bmw front end repair ! COZY Lafleur is incredible she has the best…read morecustomer service and she was also super knowledgeable from start to finish .

A place where they don't forget you after the sale. If something's wrong, they fix it…read more There aren't any dealerships like this one left in town. Most all the others are owned by big companies whose primary concern is profit, profit, profit. We are very happy with my wife's car we bought there. It wasn't new and we have had a couple of problems that they have taken care of for us. When you go in for service they know us by name and treat us just the same as if we had bought a $75,000 SUV from them.

Reasonably priced. Excellent communication…read more These people are there to help and get your rig running. Will definitely use them again. Also. Certified aquahot technician was awesome to see in action.

I was in town from Georgia and my truck experienced a transmission issue on a Sunday. Bryan was the…read moredriver that picked up my truck and he was exceptional. After driving to the local dealership only to find the lot closed and locked, we returned to their lot where he took great care with my truck and secured it in an enclosed area. He stayed in constant communication with me regarding the process. He followed up with me Monday morning when he dropped it off at Champion Chevrolet. I would recommend Steves Towing, should you ever need that type of service. Well done Bryan!!!

A huge Thank you to Steve's Towing for helping me last week. My car was dead and needed a tow to…read morethe dealer. They came and helped me diagnose what was really needed. (A fuse bar on top of the battery) something I can fix myself. It cost me a little to save a lot $$ I would highly recommend Steve's Towing service.

I've taken my truck here twice and I can honestly say that Josh is great!…read moreGreat customer service, fair prices and very honest! I will continue to give them my business

Great people...helpful and honest. Have had a couple vehicles repaired here after accidents and…read morehave always been happy with the service, communication and quality of repair. They keep you informed and stay on schedule. They have repaired our cars back to looking new!

These guys are the best. They are honest and fair and keeps our 2004, 2000, 2011 older cars…read morerepaired and on the road. Highly recommend!

Our car broke down and could not be driven. Within an hour and half Jackie was there with the…read moreflatbed. He took very good care of my car while loading and unloading it being that it is super low to the ground he protected the bottom from getting scratched up. Dispatch was very helpful and kept us in the loop on arrival time. Would recommend!

Drove through my grass and got stuck, completely ruined my driveway and said they would come back…read moreand get my car another day. When I called to see where they were at, they refused to send a truck back out due to the "mud" but they're the ones that caused the all the mud and dug a hole in my yard! Lady on the phone was very rude to me and unprofessional. DO NOT RECOMMEND

Always get amazing service from Ponder Auto. They're prompt in their communication and are…read moreconsistently reliable. Having a technician speak about repairs without being belittling is a blessing. This is our go to place when we need any automotive work.

Amazing place. Reliable and very knowledgeable people. Highly recommended this place.read more