Dr. Kidd has been our surgeon for over two years, initially when my daughter had a bowel…read moreobstruction and every abdominal surgical problem since. His staff is always accommodating and sweet and the office is always clean and accommodating.

Great staff they did what it took to get the job done they were wonderful helping a person as…read morenervous as I was making the procedure go as smooth as possible thanks to them I'm feeling a lot better I definitely will continue to return once again thank you very much for catering to my needs

The receptionist is rude at this location ( Kirby) , at the Nacogdoches location they answer the…read morephone and speaking so fast you don't know what they're saying. Now back to this Kirby location the Drs. are nice and isn't enough for me to stay. I need a referral and Jeremy tell me I haven't been there since August and I was seen there in November and December. So I'm calling to the Oblate street office where their bosses are at and I had to call & leave messages with David 6 times and he finally called me back at the end of the day on Friday (knowing there was nothing that could be done) he promised to call me back the following Monday or Tuesday and never did and it's been a month. In the meantime I've been leaving messages for their supervisor by the name of Dora Garcia (she's located at the Oblate st. office also). I've left over 23 messages for Dora and not once have I received a return call, I have asked the receptionists if Dora has s getting her messages and every last one has told me yes they've left them on her desk. One receptionist told me Dora is always on her cell phone for personal business so I guess that's why I never received a call back. So I decided to go to Dora's boss which is Dr. Harry Hernandez and I see why I never got a call back and they really don't care.....Dr. Harry Hernandez did didn't return my call either (after 4 messages) so I don't think he really gives a crap either since he might be at a location once a week ( 6 locations) he's so busy between his offices and the hospital these people are doing what they want, losing people medical records isn't good and another thing Nacogdoches or Seguin rd (FM 78) isn't practicing HIPPA they sit right at the front calling patients about various things including medications and reading out their address or phone number loud while they never close the sliding windows. My husband and I shall never return, Dr. Harry Hernandez will not make money off us while he allows us to be treated like trash and if you were smart you wouldn't allow it to happen to you either.

Honestly the best medical professional I have ever been a patient of. I have seen several pcps and…read morepsychiatrists and none of them come close to the knowledge and integrity of Dr.Hartt. Unlike some psychiatrists who glance over your condition and hand out a prescription, Dr.Hartt really takes the time to examine the source of the issues. She doesn't push medication and is relatively conservative when it comes to prescribing, which I admire. I have been seeing her for years and will continue to trust her with my well being.

After seeing my son, I became a patient (just one visit) and then she wouldn't see my son anymore…read morebecause of a conflict of interest (this was never told to me). I said I would remove myself as a patient and wanted to give my son my appointment instead and they wouldn't do that either. The waits are terribly long, they don't stick to appointment times and this has been a huge waste and now detriment for my son that needed the help. I would never recommend her to anyone!

A few years back, one of my good friends suggested I look into osteopathic doctors to maybe help my…read morefibromyalgia. I searched online for osteopathic doctor and found Dr. Sara Apsley-Ambriz. I learned about Osteopathic Manipulation Treatment (OMT) and she's proficient in this. Because she's a family practice, she typically does OMT on her existing patients. I appreciate it so much that she was able to see me specifically for OMT. My first visit was in March 2021 and she's been helping me ever since. It helps my fibromyalgia tremendously and I highly recommend her. She also has a great staff, who are always helpful.

The front office is TERRIBLE. I scheduled a new patient appt. My appt was scheduled for 4pm. They…read moreasked I be there 15 to 20 min before for paperwork. When I searched for the office online two different addresses came up. I went to the wrong one. I arrived at their clinic at 3:48. The receptionist and the nurse assistant told me I was late and needed to reschedule because I needed to be there 15-20 min before. I told them about the address mix up. They proceeded to pull up a web search to show me I was wrong. Seeing that neither of these people were trying to help me I took the paperwork which they suggested I take home and bring back for my rescheduled appt. I stayed in the lobby and filled it out so that I could immediately give it to them. While I am filling out the paperwork both of them are talking about a cookie orders and the type of cookies that one of them will order for graduation. Neither of them were in any type of rush to do any work related tasks. I gave them the paperwork filled at 4:04. I repeat 4:04. As we are going over potential appt for rescheduling I ask them how long the appt will be because now I have to take time off from work - the nurse assistant says "15 minutes for us and 15 minutes with the doctor". I said "you are asking me to reschedule an appointment that is going to take 30 minutes when I could just be seen now?" She said "yes maam. It's our doctors. They ask we do this" - Also: 15 minutes for vitals??? How slow do they work??) These two people are extremely unhelpful. They very much gave the vibe that they did not feel like working, I was an inconvenience and they wanted to leave on time. I didn't have a chance to meet the doctor - so I can't give an opinion on her skills - however, the office staff i encountered today were illogical, unhelpful and lazy. I suppose I am grateful I got to see how they do business before engaging w the doctor because I can only imagine what it would be like to have to deal with them each time I have to see the doctor. Absolutely terrible.

Dr. Rodriguez has been my primary care doctor since 2009. In all the years I have seen him I can…read moresay I do not have a single complaint with his care. I can also say the same is true about his staff. Bridget, his receptionist, is the most attentive and responsive person on his staff! The physician's staff are also very responsive. I have had several instances where I needed immediate assistance for a prescription refill request and the request was handled in a timely manner. Also, Dr Rodriguez spends quality time with his patients. He reviews test results, explains his prognosis and provides measures to remedy a health issue. I recommend him highly?

I would suggest looking else where for a doctor. I had called and just got off the phone with the…read morefront desk and honestly have never felt so turned away in my life. If I could give no stars, I would.