I love the Mary Beth Harr MD PA Physicians Office! The funny thing is that I have never seen Dr…read more Harr!
When I moved to the San Antonio Metro Area, I was so scared to look for a new PCP. If you're reading this, then you know EXACTLY how I feel. It is so hard to find a Dr. that I feel I can relate to, a Dr. that listens, understands, asks probing questions & actually reads my chart before coming into the examining room (Don't you hate it when a Dr. walks in & says "So why are you here today?" uh duh! Can you read your nurses handwriting? I just answered a hundred questions & you're gonna ask the same one's? ugh)) Most Dr.'s I have seen are in & out in less than 15 minutes on the initial appointment, let alone on regular wellness or illness checks! Not in this office!
To find a Dr. I went online to the Converse and The Surrounding Community Facebook page & asked for recommendations. The response that stood out was about Dr. Harr's Office. After that response post, I received several more reiterating how good her practice is, & since no other Dr. had more than 3 responses on my post, I decided to call for an appointment,
I have not been disappointed! Unfortunately, I have never seen Dr. Harr. Instead, I have seen Devon Durrand, PA from the very first appointment. She is humble, sensitive, caring, interested and genuine! Who can beat that combination?
I have also seen Jennifer Zavala, PA on occasion when Devon is booked. Jennifer is humble, genuine and equally as open as Devon. How Dr. Harr found these wonderful Physician's Assistants I will never know! BUT, I know this, if these PA's work with Dr. Harr, then she must be as equally wonderful as her staff.
The office staff is great. They are as accommodating as they can be when it comes to scheduling and seeing who I want to see. They have helped me when I had insurance changes, work forms completed and just to give a friendly hand & smile when I feel like crap.
"Doc-in-the-box" feel is definitely not an accurate description of the office I went to. Ok, so the waiting area is dated, the business workstation is right outside the exam rooms & sometimes there's a wait or maybe horror upon horror, they missed seeing you (I tell you I would NOT have waited that long & I would have been more proactive if I were sitting in the exam room & I GUARANTEE I would have been seen! LOL).
I'm sorry that some people had poor experiences. All I know is I am grateful to have found this practice, these Doctor's and the EXCEPTIONAL service I receive!