If I could give it zero stars I would…read more First off I had to reschedule an appointment on a Friday- took the necessary steps to make sure I gave them enough time for the cancellation- called before they were opened. I worked in a medical office I know how normal protocol works and what is proper etiquette. Here's the problem I have-SOMEONE IN THAT OFFICE CALLED ME AND RESCHEDULED MY APPOINTMENT FOR TODAY AT 8am. even though the front desk girl with the tattoo on her left arm argued with me that no one would do that there- so basically called a PATIENT a liar. When I asked if I could be scheduled she said we don't take walk-ins. Nah dip chocolate chip but at this point you owe me an appointment. Here's the best part, I am trying to be seen for a shoulder injury since my insurance won't allow me to go to an urgent care I had to see a pcp- gets even better my insurance ends on the 31st so now because of the front desk's mistake I can't be seen until my new insurance kicks in which will be 3 months from now. Also tried to speak to the clinic manager- she denied me of that too. You need to fire your girl at the front- sorry but not sorry I worked in the medical field I know that it's hard to maintain a smile during some patient visits but to outright deny them- is not okay. I will be calling daily to speak to the clinic manager. Your front desk turned a patient away- who was crying she was in so much pain- I already had to wait to be seen. and then you do this.

I've been going to see Rochele Nicolas-Wedige for the past year for some weird symptoms/nutritional…read moredeficiencies. Every visit she EXCEEDS my expectations and spends at least 10-20 minutes with me (compared to an average of 2-5 min with most physicians). This place covers everything from physicals, immunizations, check-ups, sprains/bumps/bruises, colds/flu treatment, weight loss programs, and just about everything in between. Rochele has always made me feel comfortable, un-pressured with treatment options, and always does an exceptional job of educating me on my results/conditions. The waiting area is always sparkling clean, and I usually only wait about 5 minutes before being called back, then another 5-10 minutes to see Rochele (unheard of with most family medical practices which usually make you wait sometimes 30-60 minutes before seeing the medical provider). Along with the medical practice, there is also an Airrosti location within the facilities, which treats musculoskeletal conditions with conservative care and transparent costs. There is also a Quest diagnostics testing center located here as well, which makes getting blood drawn/testing SUPER efficient and convenient! Highly recommend this practice to get conservative exceptional care!

Wait time?! There was none!…read more MY appointment was scheduled for 9:40 am. I got there at 9:30. Walked in, was given a few papers to fill out and was told I will be called shortly. At 9:40 I was called up to turn in my pay paperwork and pay my co pay. 9:45 it was my turn. The whole process was extremely fast. The staff was friendly and polite. My truck was Chen, he was the best. Telling my about San Antonio's what to do's and the weather. He was also funny and made me feel comfortable.

Better hope they dont send you here for xrays Its always over 1hr wait. The lady said there is no…read moreappointments and then when i showed up the person in front of me she asks if she has an appointment. Furious as i was as the lady from the other day jus lied to my face. So as i sit and wait and watch everyone else get called even people that came in after me i waited for over an hour. Never again!

Type of care is pain prevention or treatment rather. They are experts at what they do…read more Office people are very friendly and almost always know your needs when you are the desk.

I was willing to give you guys a second chance, but here I am sitting in the parking lot again. My…read morefirst appointment they told me to arrive at nine for my appointment. I got here at 8:45 and submitted all my paperwork to the people at the front desk and lo and behold after waiting 30 minutes they said oh your appointments at 10. You had to be here at nine to do paperwork but no one said anything about that. Then today I come for my follow up and after not receiving any communication to verify my appointment, either text or email or phone call, I show up at 8:50 for my 9 o'clock appointment and they told me that it was at 8:30 and that if I want to be seen, I'm just gonna have to wait until they have an available slot to squeeze me in. The lack of communication in this office is astounding and I saw no benefit because the stress is more than any benefit I could've gotten from pain management. Do not go here.

Since moving to San Antonio I've met cold, straight to the point doctors that make you wait Hours…read moreand then rush you out. I've also gotten turned down because I had not met my deductible and couldn't pay the full amount, I wasn't allowed to split it and pay the other half just the next day when I go payed. I was bawling and couldn't get help that day. Why was I even going through this? I wondered. Why wasn't anybody helping. So I went back to my car, and searched for good affordable doctors on the web. Macias popped up first and After reading reviews, I made an appointment, not expecting much. After our consultation and his genuine concern for my overall health I felt a huge weight lifted off my shoulders. People like him , doctors like him help restore my faith in humanity, And doctors! Thank you.

I have been a longtime patient of theirs and they operate the way healthcare used to operate…read more Friendly faces, bedside manner is priority, patient advocate and very thorough. You are a name and not number with a paycheck. Mr Macias knows his patient and follows them closely and ensures while health is addressed. I have six children and I was in a MVA that nearly took my life and Mr Macias got me back to health despite what the Emergency Doctor's prognosis was and I would not take my children to any other Doctor as he is the best And I only want what is best for my family. On the yelp scale it only goes to 5 stars but Macias Healthcare Clinic easily takes 10 stars and is o e of San Antonio's Elite.

The staff here is amazing. I am traveling from out of town to see my parents and forgot a…read moremedication I really needed. They were incredibly kind and made sure I was comfortable and cared for while I waited for them to call my pharmacy back in VA to see if they could help me with a temporary refill. There was no line and an incredibly kind and helpful staff.

I am so grateful to Dr. Stavinoha for taking over my complicated case during a vulnerable moment of…read moremy life. The transition from one provider in another city to Dr. Stavinoha in San Antonio was seamless. He has been nothing short of kind and amazing when it came to preparing me for major surgery and now recovery. He treats me with the most respect, and is really attentive to my concerns and questions. Thank you for being on the positive end of healthcare.

Dr. Architect is very kind and personable! I enjoyed her candor and the time she spent with me. She…read moredidn't rush! I was expecting a typical yearly checkup but it seemed she wasn't sure why I came since I'm a healthy individual. I've gotten yearly checkups for almost a decade now, since I want to continue to be in good health and catch things early if something changes. However, it didn't seem to make sense why I would go and I left feeling confused about my appointment but I suppose with a sense of all was well with me. So that's good! Dr. Architect has a spa and offers services that seem to help people look and feel younger. That is wonderful and interesting! But that's not what I was coming for. Just a regular 'ole doctor's appointment to make sure I'm not dying was my goal. Haha! Overall, Dr. Karen Architect is a personable medical professional who spends a good amount of time with you.

I have been going to Dr Architect for a little over a year now and I am sad to say I'll be looking…read morefor another Doctor. When I first started with Dr Architect I felt that she really cared about me and my health. But as time went on I realized that it was more about her weight loss and skin care products then my health. I also didn't like the fact that she would send me to get an xray or CT scan. And her receptionist was supposed to call me to set up an appointment for a specialist but she would never call me. This happened on several occasions and when I complained to Dr Architect she put the blame on me. She would tell me that I should call her receptionist and ask her to send me to a specialist. I became a number to Dr Architect and not a patient.

I have been a patient at STAAMP for over 6 years and have always had a positive experience…read more However, I was disappointed in how the central scheduling handled my request for an appointment today. After searching for the phone number online, I was directed to central scheduling. When I attempted to make an appointment with my location, I was abruptly asked, 'Did your office location not answer the phone'. I then proceed to explain to them that the website directed me to contact central scheduling. It is bad enough being ill; yet worse when we cannot get treatment. It looks like I am not the only one that has had an unpleasant experience with scheduling. The office location at Olmos has always been great! I am disappointed when trying to get an in-office sick appointment. Unfortunately, I had to go to a Texas Med for treatment.

They don't care about your time. I got there at 0845 for a 0900 appt. I left at 0938 because no one…read morehad seen me. I told them to have the doc call me and do a telemed bc I wasn't wasting my time again. They said they could do that. Sooooo why was I told to come in in the first place? It's just to go over blood test. I'm not getting anything done. I hate wasting time and this place wastes so much. It sucks bc the doc seems nice enough and the team is nice but they lack in service and that is enough to make me go somewhere else.