I'm amazed at the incredibly high level of customer service, work and expertise I got from Abel…read moreTristan. I'm the publisher of The Virginia Entrepreneur and my business is all about interviewing and talking to small business owners like Abel. I ask them about how they got started, their business philosophy etc. So I spent 40 minutes with him, talking about his business, business model and how he came to own his own business. He worked for the top glass companies in the field for 10 years before starting his own business. This is not just a job/business for him. He truly enjoys his work. He is funny, smart, talented and the best, most business savvy small business owner I've ever met in 30 years of journalism. For instance: He explained why he keeps the AC in his van running while he works - to cool down the glass so it doesn't crack. He offered me the option of hooking up or not hooking up the defroster, explaining that if the windshield gets chipped using the defroster may make the glass crack. He offered a lot of tips and information AND he did a fantastic job at half the price other shops in the area wanted! Polite, professional, just about the best vendor I've ever used. I would strongly recommend him to anyone. He will come to your home or office and works on ANY kind of auto glass. If you need a new windshield - anywhere from Harrisonburg to Lake Monticello, call him. He works his way over from the mountain every day and has customers around Virginia. He has one other guy working with him, and offers, I swear, 24 hour turnaround. Call one day and he'll schedule you next day or within 72-hours.

From the owner: Heavy Equipment Glass Auto Glass and Mirrors…read more Side Windows Windshield Replacement and Repair Stone Chip Repair Sundays done by appointments only!

Windshield City came through for us in a big way. We had a crack start on our windshield as we left…read moreBoston for Christmas in Bridgewater... then grow... then be joined by another crack... which grew. More than a little unsettling on a twelve-hour drive, with a return trip ahead! I left a message for Windshield City midday on Christmas Eve, not really expecting anything to be possible before we headed home early on the 27th -- but I got a call back on Christmas afternoon! When I expressed surprise, he said "I just stopped by to make sure we didn't leave anybody in a pinch. What time would you like to come in tomorrow?" The Windshield City team was fast, friendly, and did a great job! And singing their praises at family dinners these past two days evoked an outpouring of Windshield City love stories: It sounds like they're this good all the time!

Great in every way, they're quick and are flexible with schedules. Most important thing was the…read morequality of the windows I care a lot about that and the windows they give us great they seem to be polished. I've done couple other shops but so far this is the best window quality

What a great company! Easy to communicate with and came to my job and installed my car windshield…read more Highly recommend.

Called Gainesville Auto Glass to handle a windshield replacement due to a weird crack from someone…read morethrowing a coin out their window. Was pleasantly surprised that they came in nearly half the price than the big national chain with the catchy jingle. They were great! They came out and had the windshield installed in 40 minutes. Great service, great attitude and a great price! Don't go with that other big national chain and save yourself the frustration and disappointment. Call Gainesville Auto Glass!

About 20 years ago we bought low-e premium windows from a company that guaranteed them for 30…read moreyears. However there were a few that started to hold condensation within the window panes. When we called them about the warranty, they said they would only send us the faulty glass inserts and that we would have to find someone to replace them. (so much for a warranty!!) Nevertheless, Glass Doctor came to the rescue and completed the job with the inserts that we received. Kevin very efficient and courteous through the process.

We have been waiting for an estimate on a shower door for about 60 days and have received nothing…read moredespite several messages.

Had a stone hit which I thought would be okay. Along comes winter and a crack appeared. Contacted…read moreinsurance company and they recommended Safelite. Got replacement windshield in record time. Great job.

After over two weeks- they are finally fixing my glass. I told them the back slider on my truck was…read moreelectric- they didn't write that down, showed up at my work and then cancelled. Safelite blamed that mishap on me, and rescheduled for me to drive the 30 miles to them. It snowed 2 days before- and even though the roads were clear and I could get to work- they could not. So they rescheduled again. When I showed up, they tried to reschedule YET AGAIN- because there was SNOW IN MY TRUCK BED. I took the keys, backed it out to the edge of the parking lot, shoveled it out by hand, and then drove back in. They are finally doing it. I don't think these people have any sense of a work ethic, they were rude, and very pretentious. Just fix my window, please.

I called on a Friday afternoon to see if they could get a windshield for a classic bronco. Much to…read moremy surprise they said they could get in next day and install it on a Saturday. They called ahead before they showed up and replaced it in the rain. Who could ask for better service? Going to now use them for our work vehicles.

Shannon jenkins replaced my windshield and did a terrible job his helper scrapped the paint all…read moredown the side when removing windshield .windshield has a finger gap on one side and rubber looks like a snake promised to come back and fix it but won't answer my text I would not recommend he does awful work and is definitely not a man of his word.from the looks of my windshield you would think he been doing this for a week not 30 years I give him zero stars a man is only as good as his word and his means nothing don't use shannon jenkins All -Star Auto Glass you will regret it.windshield replace was horrible not good quality work by no means price was fair but now I see why before work is so poor.He is based out of mineral

Had the windshield of my car chipped and went in to Auto Glass Express and they're serious about…read morethe Express part! Got in and out and the job and customer service was quality!!! Definitely 5 stars!

They did an excellent job on my Tesla Model 3, even aligning the camera. I highly recommend them in…read morethe future. Really good prices, I didn't feel I was being over charged.

Windshield City gets the job done right and quickly. Rather than have them come to my house, I…read morebrought my truck to them. I enjoyed waiting and watching the process while petting their sweet chocolate lab. Oh, yeah - the price was right!

They replaced my windshield. The service was quick and professional. My husband and I are pleased…read morewith the result.

My windshield was broken while I was on vacation in VA. I contacted VA glass and they set up an…read moreappointment right away and replaced my windshield with no problems. I didn't have to miss any of my vacation. They even transfered all my stickers. They were very cooperative and willing to send what ever my insurance company needed to reimburse me. I would highly recommend them

I had a windshield in my VW Rabbit replaced in 2022 and was very pleased overall with the service…read moreand quality of work. However, the windshield began leaking water on one side recently so I called and asked if they could take a look. The person I spoke with seemed put out that I called but after brief discussion stated they could test it Thursday after 4 and to just come by as no appointment was needed. I went by as planned and the door was locked. After calling both numbers I reached an employee who said they "left for a while" and someone would probably be back soon, about 10-20 minutes. I agreed to sit and wait. Multiple employees did return after almost 30 minutes but no one spoke or acknowledged I was there and the door remained locked. After several more minutes I left. As of now, even after leaving a voicemail with my number, I have not heard back. I got the distinct impression they were purposely avoiding checking my windshield for issues that might be their workmanship. I'm not sure what happened but I was really disappointed because the original experience was very good. I guess if you have work done that develops an issue it would be best not to expect to receive the same good treatment as when the work is originally done.

Hands down best place to go. Always extremely detailed, helpful and professional, not to mention…read morethe nicest guy you'll meet!

Great service corrected a mistake I made without any complaints, glass replacement was perfect and…read moreat a fair price