I'm amazed at the incredibly high level of customer service, work and expertise I got from Abel…read moreTristan. I'm the publisher of The Virginia Entrepreneur and my business is all about interviewing and talking to small business owners like Abel. I ask them about how they got started, their business philosophy etc. So I spent 40 minutes with him, talking about his business, business model and how he came to own his own business. He worked for the top glass companies in the field for 10 years before starting his own business. This is not just a job/business for him. He truly enjoys his work. He is funny, smart, talented and the best, most business savvy small business owner I've ever met in 30 years of journalism. For instance: He explained why he keeps the AC in his van running while he works - to cool down the glass so it doesn't crack. He offered me the option of hooking up or not hooking up the defroster, explaining that if the windshield gets chipped using the defroster may make the glass crack. He offered a lot of tips and information AND he did a fantastic job at half the price other shops in the area wanted! Polite, professional, just about the best vendor I've ever used. I would strongly recommend him to anyone. He will come to your home or office and works on ANY kind of auto glass. If you need a new windshield - anywhere from Harrisonburg to Lake Monticello, call him. He works his way over from the mountain every day and has customers around Virginia. He has one other guy working with him, and offers, I swear, 24 hour turnaround. Call one day and he'll schedule you next day or within 72-hours.

From the owner: Heavy Equipment Glass Auto Glass and Mirrors…read more Side Windows Windshield Replacement and Repair Stone Chip Repair Sundays done by appointments only!

Great in every way, they're quick and are flexible with schedules. Most important thing was the…read morequality of the windows I care a lot about that and the windows they give us great they seem to be polished. I've done couple other shops but so far this is the best window quality

Making an appointment was so easy. The agent asked all the right questions in order to ensure I…read morewould get the right windshield. When I arrived for the appointment I was greeted by friendly technicians and given a comfortable spot in the waiting room. I was able to watch the very competent work being done on my car via closed circuit TV. The work was completed in the estimated time and I was checked out by the friendly staff. My glass looks to be very high OEM quality. The cost was much lower than I've been charged by competitors. This is the best windshield shop I have ever found.

What a great company! Easy to communicate with and came to my job and installed my car windshield…read more Highly recommend.

Called Gainesville Auto Glass to handle a windshield replacement due to a weird crack from someone…read morethrowing a coin out their window. Was pleasantly surprised that they came in nearly half the price than the big national chain with the catchy jingle. They were great! They came out and had the windshield installed in 40 minutes. Great service, great attitude and a great price! Don't go with that other big national chain and save yourself the frustration and disappointment. Call Gainesville Auto Glass!

These people can fix what everyone else simply wants to replace. Instead of a $900 window…read morereplacement that wouldn't match my other windows, Glass Doctor fixed it for half that. They are also part of a larger company that can build/fix anything on the house. It's a no brainer! Had my master bath shower upgraded to a full glass enclosure with them.

We have been waiting for an estimate on a shower door for about 60 days and have received nothing…read moredespite several messages.

After over two weeks- they are finally fixing my glass. I told them the back slider on my truck was…read moreelectric- they didn't write that down, showed up at my work and then cancelled. Safelite blamed that mishap on me, and rescheduled for me to drive the 30 miles to them. It snowed 2 days before- and even though the roads were clear and I could get to work- they could not. So they rescheduled again. When I showed up, they tried to reschedule YET AGAIN- because there was SNOW IN MY TRUCK BED. I took the keys, backed it out to the edge of the parking lot, shoveled it out by hand, and then drove back in. They are finally doing it. I don't think these people have any sense of a work ethic, they were rude, and very pretentious. Just fix my window, please.

Had a stone hit which I thought would be okay. Along comes winter and a crack appeared. Contacted…read moreinsurance company and they recommended Safelite. Got replacement windshield in record time. Great job.

I called on a Friday afternoon to see if they could get a windshield for a classic bronco. Much to…read moremy surprise they said they could get in next day and install it on a Saturday. They called ahead before they showed up and replaced it in the rain. Who could ask for better service? Going to now use them for our work vehicles.

Shannon jenkins replaced my windshield and did a terrible job his helper scrapped the paint all…read moredown the side when removing windshield .windshield has a finger gap on one side and rubber looks like a snake promised to come back and fix it but won't answer my text I would not recommend he does awful work and is definitely not a man of his word.from the looks of my windshield you would think he been doing this for a week not 30 years I give him zero stars a man is only as good as his word and his means nothing don't use shannon jenkins All -Star Auto Glass you will regret it.windshield replace was horrible not good quality work by no means price was fair but now I see why before work is so poor.He is based out of mineral

Had the windshield of my car chipped and went in to Auto Glass Express and they're serious about…read morethe Express part! Got in and out and the job and customer service was quality!!! Definitely 5 stars!

They did an excellent job on my Tesla Model 3, even aligning the camera. I highly recommend them in…read morethe future. Really good prices, I didn't feel I was being over charged.

An easy and reliable way to get a windshield replaced/repaired. A latest-year car meant a required…read morechange in glass the manufacturer didn't include. The way Windshield City stood behind their work to ensure everything was perfect was admirable.

I had a great experience here getting the windshield replaced on my 99 Jeep Cherokee. Mike was very…read moreresponsive, friendly, and answered all my questions. They offered a fair price and kept me updated along the way as they did the work. I would happily come here again if I need any auto glass work done!

My windshield was broken while I was on vacation in VA. I contacted VA glass and they set up an…read moreappointment right away and replaced my windshield with no problems. I didn't have to miss any of my vacation. They even transfered all my stickers. They were very cooperative and willing to send what ever my insurance company needed to reimburse me. I would highly recommend them

A huge gouge was put in the dashboard of my son's antique car. They wouldn't admit that the caused…read morethe damage. They refunded price of windshield replacement but the repairs will cost more than that. Also parts will be hard to find because it's an older car.

Great service corrected a mistake I made without any complaints, glass replacement was perfect and…read moreat a fair price

awesome service! locally owned. very nice and knowledgeable owner. great price and does it the way…read moreit should be done. will definitely go back here if I ever need a another windshield replacement!