I guess they don't need the work. Didn't respond to a msg I left. Called back and he said he needed…read morethe vin on my truck. Sent him a msg with the vin and crickets. Sad that that's the norm for customer service anymore.

From the owner: Have been in the auto glass industry for 20 years. read more

About 20 years ago we bought low-e premium windows from a company that guaranteed them for 30…read moreyears. However there were a few that started to hold condensation within the window panes. When we called them about the warranty, they said they would only send us the faulty glass inserts and that we would have to find someone to replace them. (so much for a warranty!!) Nevertheless, Glass Doctor came to the rescue and completed the job with the inserts that we received. Kevin very efficient and courteous through the process.

We have been waiting for an estimate on a shower door for about 60 days and have received nothing…read moredespite several messages.

My windshield was broken while I was on vacation in VA. I contacted VA glass and they set up an…read moreappointment right away and replaced my windshield with no problems. I didn't have to miss any of my vacation. They even transfered all my stickers. They were very cooperative and willing to send what ever my insurance company needed to reimburse me. I would highly recommend them

I had a windshield in my VW Rabbit replaced in 2022 and was very pleased overall with the service…read moreand quality of work. However, the windshield began leaking water on one side recently so I called and asked if they could take a look. The person I spoke with seemed put out that I called but after brief discussion stated they could test it Thursday after 4 and to just come by as no appointment was needed. I went by as planned and the door was locked. After calling both numbers I reached an employee who said they "left for a while" and someone would probably be back soon, about 10-20 minutes. I agreed to sit and wait. Multiple employees did return after almost 30 minutes but no one spoke or acknowledged I was there and the door remained locked. After several more minutes I left. As of now, even after leaving a voicemail with my number, I have not heard back. I got the distinct impression they were purposely avoiding checking my windshield for issues that might be their workmanship. I'm not sure what happened but I was really disappointed because the original experience was very good. I guess if you have work done that develops an issue it would be best not to expect to receive the same good treatment as when the work is originally done.

I'm amazed at the incredibly high level of customer service, work and expertise I got from Abel…read moreTristan. I'm the publisher of The Virginia Entrepreneur and my business is all about interviewing and talking to small business owners like Abel. I ask them about how they got started, their business philosophy etc. So I spent 40 minutes with him, talking about his business, business model and how he came to own his own business. He worked for the top glass companies in the field for 10 years before starting his own business. This is not just a job/business for him. He truly enjoys his work. He is funny, smart, talented and the best, most business savvy small business owner I've ever met in 30 years of journalism. For instance: He explained why he keeps the AC in his van running while he works - to cool down the glass so it doesn't crack. He offered me the option of hooking up or not hooking up the defroster, explaining that if the windshield gets chipped using the defroster may make the glass crack. He offered a lot of tips and information AND he did a fantastic job at half the price other shops in the area wanted! Polite, professional, just about the best vendor I've ever used. I would strongly recommend him to anyone. He will come to your home or office and works on ANY kind of auto glass. If you need a new windshield - anywhere from Harrisonburg to Lake Monticello, call him. He works his way over from the mountain every day and has customers around Virginia. He has one other guy working with him, and offers, I swear, 24 hour turnaround. Call one day and he'll schedule you next day or within 72-hours.

From the owner: Heavy Equipment Glass Auto Glass and Mirrors…read more Side Windows Windshield Replacement and Repair Stone Chip Repair Sundays done by appointments only!

Offered to pay deductible on call, however tech refused three times. On top of that when I call…read moreoffice to pay, the person answering phone provides incorrect payment figure. After three calls things are straight but the company really needs to train its employees and not harass its customers. Glass nowhere

From the owner: Quality Auto Glass Repair and Replacement, Free Mobile Service. Call for a Quote!…read more As a leader in the Auto Glass Replacement industry, Glass America upholds the highest levels of quality craftsmanship, and consistently maintains a proven track record for excellent customer service. Glass America is one of the largest independently-owned automobile glass replacement and repair companies in the country. Glass America carries a complete line of auto glass repair and replacement services for all years, makes and models, foreign and domestic, commercial or passenger vehicles.All technicians are certified by Sika Adhesive Systems and LYNX Services. All auto glass installations and workmanship will meet or exceed the AGRSS Standards, and have a national lifetime warranty. Glass America's direct billing procedures and pricing structures meet or exceed the requirements of all insurance companies and glass networks. All of the company's national service areas offer both drive-in and mobile services, and always strive to make business as quick and as convenient as possible for their patrons.At Glass America we use only the best quality replacement glass manufactured by only Original Equipment Manufacturers (OEM). Our technicians are extensively trained and certified to provide auto glass installations that meet or exceed Federal Motor Vehicle Safety Standards and car maker's recommendations.We're committed to advancing the auto glass industry for your safety and ours.

Excellent service, nice people, great price, done quickly. My new repair shop! Spent too much money…read moreat another shop, charged me twice as much and issue was not resolved. I will definitely recommend!

dont go here; stick with liberty!!! called yesterday and…read moreasked for an estimate for brakes and rotors for front and back. yesterday the guy told me it was $89 for front and $89 for back. today i had my car serviced and they told me it would be a total of $632!!! the guy admitted that he said it was $89 then added "for labor" even tho he said it was $89 for front and $89 for back! i am telling everyone not to go here anymore because of their dishonesty and telling my story about how i got scammed out of $454 more dollars than what was expected when liberty charged half of even that!!! i am so disappointed with the dishonesty and the fact that they wanted to argue with me, a young lady in my early 20s, and took advantage of that. 10/10 high dont recommend. save your money and go somewhere else!!!!!!

After over two weeks- they are finally fixing my glass. I told them the back slider on my truck was…read moreelectric- they didn't write that down, showed up at my work and then cancelled. Safelite blamed that mishap on me, and rescheduled for me to drive the 30 miles to them. It snowed 2 days before- and even though the roads were clear and I could get to work- they could not. So they rescheduled again. When I showed up, they tried to reschedule YET AGAIN- because there was SNOW IN MY TRUCK BED. I took the keys, backed it out to the edge of the parking lot, shoveled it out by hand, and then drove back in. They are finally doing it. I don't think these people have any sense of a work ethic, they were rude, and very pretentious. Just fix my window, please.

Had a stone hit which I thought would be okay. Along comes winter and a crack appeared. Contacted…read moreinsurance company and they recommended Safelite. Got replacement windshield in record time. Great job.

One of the absolutely best transactions I have had. Prompt, clean and quick. The price was also a…read moreHUGE difference between other quotes. Came right to my office and was done with in the hour. Passed his name and business cards to all my buddies! Great work!!!

I called the owner and got a price for my windshield in my 2011 chevrolet. I had called other…read moreplaces and then got the price from Arrons Autoglass and More.To my surprise not only was he cheaper then everyone else he also came out and did an excellent job... He was pleaseant and easy to work with.... Thank you so much Arrons Autoglass and More

I recently had all of the windows, front windshield, and sunroof tinted on my 2026 Acura MDX, and I…read morecouldn't be more pleased with the results. The quality of the work is outstanding--everything looks clean, precise, and professionally done. Before scheduling, I had quite a few questions that I initially sent over email and later discussed on a phone call. Ahmed was incredibly patient, knowledgeable, and easy to work with throughout the entire process. He took the time to answer every question and made sure I was comfortable with my decisions. The team clearly takes pride in their work, and it shows in the final product. Based on this experience, I fully plan to bring another vehicle in for tinting. Highly recommend.

Very pleased with my tint. Ahmed is quick at responding. Pricing is very reasonable. Highly…read morerecommend!

Great in every way, they're quick and are flexible with schedules. Most important thing was the…read morequality of the windows I care a lot about that and the windows they give us great they seem to be polished. I've done couple other shops but so far this is the best window quality

Making an appointment was so easy. The agent asked all the right questions in order to ensure I…read morewould get the right windshield. When I arrived for the appointment I was greeted by friendly technicians and given a comfortable spot in the waiting room. I was able to watch the very competent work being done on my car via closed circuit TV. The work was completed in the estimated time and I was checked out by the friendly staff. My glass looks to be very high OEM quality. The cost was much lower than I've been charged by competitors. This is the best windshield shop I have ever found.