They were bad service and rude... they were stalking us and trying to tell us what to do I'm never…read moregoing to this place they were horrible at there jobs

My very first review here and what a review it will be!!…read more I had an experience at Pump #2 on 3/28/2020. Pulled up to the pump with 30 miles left in my tank. I went in and purchased a pack of cigarettes (I know, I know...) and $10 on pump #2. This was the last of my money. I proceeded to pump gas like I have for about 35 years and drove away. When I looked at my tank after hopping on 101, I noticed that my tank still read at 30 miles. I panicked and beelined back to find out what had happened. I had heard all of the normal clicks and did not think a thing. I pulled back up to pump #2 and went inside to explain. The cashier said that there was nothing that I could do and I panicked. I asked her to check the pump for malfunction. She said no and I explained that I live in my car and I need that gas, please, it is NOT in my tank! She asked another employee who was stocking refrigerated drinks and she came out to my car and looked at the pump which said $10 and 3. something in gas and she gave me a chance to try again. I made certain that I heard actual liquid pumping into my tank, screwed on the cap after the click and went into my car to give the cashier who given me a second chance to pump the gas I HAD PURCHASED! I gave the first cashier a small Bath & Body Works hand sanitizer as a 'thank you' for helping me out and seemingly believing me. When I returned the next morning to buy cigarettes, (I know, I know) the cashier who had given me the second chance barked rudely at me that she had checked the cameras all day and I had only been on camera once. I said that I must have come in spirit the first time. I was taken aback with this accusation. I got teary and looked to the cashier who had rung up my transaction and she bluntly said, 'No, you just bought cigarettes.' You can imagine how I felt at that point. I informed the one accusing me that I am very honest and I give money back! I told her that I gave $70 back to the ladies at my doctors office who had pooled it and given to me to help in January. She said why? And I said because I don't take handouts. I said I don't even take food stamps. All three ladies ganged up on me and I am the most honest person in the world. I give money back to cashiers when they give me too much. Are these ladies projecting? I took my money and said I would not want those cigarettes and walked out in disbelief. After I got over crying for half an hour and telling the cashier at the Shell station down the street in full on tears about this accusation, I hopped on the phone with my number blocked and the cashier who had rudely told me no more hot water for my thermos with which I ASKED to get after PURCHASING something. (This was the start of our 'shelter in place'. Now I had to pay $.50 for a cup of hot water which of course I had no money for. (Believe it or not) I was upset at how rudely I was informed of this.) This was the cashier who answered my blocked number call when asking for the owner's name. She said, "We can't give out that information." and she HUNG UP. So here I sit, wondering why so secretive? Obviously, this is a KNOWN issue with the pumps. The other review said the SAME THING. #1 though. Along with most people, I expect that the gas that I CANNOT see entering my tank is the amount that I have paid for. The receipt to me is the gas level in my tank. There was gas in my tank after the second pumping attempt. I wonder if the California State Board of Equalization knows about this. I believe they regulate gas and the numerous associated taxes. Maybe that's why the clerk was so secretive about the owner's name. (update: 3/31/2020- The correct department is Weights and Measures. REPORTED TODAY. Beware of being called a thief and to do business invisibly, ( or with a malfunctioning video camera ) or with a cashier who for being so young, has a very short memory. I bought cigarettes (I know, I know) and $10 of gas. How on earth would I know to pull up to pump # 2 and know to dispute my empty purchase? Accusatory, RUDE, and BULLIES. These women ganged up on me and with this pandemic, their behavior was not kind or justified. They are fortunate to still have a job to go to! Not many of us do... I hope that this honest and detailed review will have you question not only the working order of the gasoline pumps but also, the INTEGRITY of these three cashiers. To be accused of theft is incredibly hard to bear when I live my life in a very honest and straightforward manner. I strive for honesty at ALL times. Unlike the three cashiers at Circle K on Redwood Drive, Rohnert Park, CA, 94928 on the morning of 3/29/2020. I would avoid this gas station like Covid-19.

I was having some issues with the air pump outside filling up my tires, and the staff was very…read morehelpful and made sure I was okay.

After several attempts to purchase gas here with the 7-11 membership app, I have given up. The app…read morekeeps saying it is not supported at this location, and no inside was able to help me resolve the problem.

An adorable and well-kept Bodega in the heart of downtown Santa Rosa.It is super clean, super…read moreorganized inside with great customer service. There is great variety for such a small store. They feature many local products which is great for our economy. There are also many multicultural (like Italian and Japanese) delights. My son asked me to go to this place and I thought it was a dispensary so initially I said no. It turns out there is also a dispensary named sweet spot, but this place is a bodega. I only included that in case anyone was hesitant about coming here. You don't have to be. It's totally safe and clean and for all ages.

I've been driving past this store daily on my commute home from work, and today I finally stopped…read morein to explore. They offer a variety of unique snacks that set them apart from other convenience stores, plus all the everyday staples you'd expect at a convenient store.

lol. It's CRAZY how many times I've been here and they've tried to short change me! WTF?!?! The…read morefirst 2 times was by the older short lady...and the second time she did it I called her out on it. She gave me an aggressive smirk as she handed me back my correct change. The most resent was today with the young short lady. She tried to stiff me $2. It's always just a couple bucks but COME ON!!!! This is ridiculous....I come here because it's super convenient coming from Occidental...so I do... BUT you HAVE TO BE ON TOP OF IT WHEN PAYING WITH CASH!

Do not-I repeat do not go to this establishment unless you enjoy being treated like you are a POS,…read morelike being over charged, and like to be short changed when you pay with cash. OMG, if you question them, the insults and lame excuses are infinite. I will never set foot in this establishment again and I encourage all others to do the same. I live in West Sebastopol and this is the most convenient location, but I would drive anywhere else not to give another dime to these cons. I hope we can as a community, force them out. We have other convenience stores, and if it's after hours, I will drive the extra few miles to go to Safeway. Shame on this family.

If I could give negative I would. They also never open when they say they're going to. Says they…read moreopen at 6am, yeah right more like 7am. I keep trying to give them a chance though. Went the last time to buy lottery ticket, $50 in quick picks and they said no because that's too much. WHAT?!?! Make that make sense!!!

One of the best liquor and wine selections I've seen for a convenience store, and it's not even…read moreoverpriced!! Not sure what people are expecting in terms of service at a convenience store lol. No the employee didn't give us a glowing warm welcome but he was perfectly fine.

The no name gas station, it'll be ..alright?…read more The gas was a few cents cheaper but the lack of pride in ownership should've had me drive on. I was getting low on gas though. A pump that kept shutting off, a sign with no name, window cleaning water that was brown and disgusting. Man, get your act together: This gas station and convenience store should be cleaning up in this high traffic spot. The smallest effort would enormously boost profits. Try harder.

The guy working the counter is so mean. He is just a bad dude. This store is right by my house so…read moreit sucks but I will not ever be going there again just to avoid him. He is short and the store was completely empty but he wouldn't let me pay cash and with a card. He's just an as*hole. I've never left a review but feel the need to.

First glance walking into this place it's jam packed with products, barely have any room to walk…read morewhen other customers passing by you, very tight and uncomfortable feeling. It's dark inside even during the day not sure why they don't turn on more lights, totally vibes like cheapskates trying to save some money once you meet the workers. They aren't personable or friendly unless they are in the mood, hot and cold. One time okay other times just plain rude. And why the clear covid plexiglass is still up at the counter? I'm now starting to think it's to separate the peasant shoppers (us) from the royalty (them). If you notice the amount of turn over they have with employees clearly shows they don't treat them well either. And then finally what's up with all the wanted posters of shop lifters at this place, if they can't staff the place with enough people (again cheapskate owners) to stop crime why the need to post their blurry poor quality cctv pictures (buy a real camera system for Christ sake). So cheap. Highly recommend you go around the corner to MD LIQUOR around the corner, in same shopping center. They are nicer people and don't treat you like garbage. They greet you everytime you enter. Their place is brightly lit up inside, new floors, clean place with nice big open isles so you don't feel cramped tight and in a dungeon.

This was the worst experience I've had at a convenient store. We went in for a Flume vape pen (blue…read moreand pink) energy flavored. We purchased the pen for 20.99 and immediately took it outside to confirm that it worked and wasn't defective because we have had issues with this brand before. We went back in to let the clerk know that the product was defective and he refused to supply me with a new one (even though he saw me step out to confirm it worked) and then refuses to refund my money. I had him call his boss because I'm becoming irate at this point and his boss said that "they pay money for that product and refuse to lose money by returning or exchanging." I explained that if you're selling product that doesn't work then they should right that wrong. I'm so annoyed by this entire encounter. This is the second issue I've had with this store not to mention my friend went there to buy 3 pints of Ben and Jerry's and a pack of Oreos and spent $40 I know inflations high but these prices are ridiculous. Straight Scam artists. Rude employees and crooked management. Absolutely ridiculous. 0/10 would recommend. If you go here prepare to be ripped off. Go to the grocery and deli around the corner. Way better.

Graton Market in Rohnert Park is a hit or miss experience…read more Sorta like the casino, where they have what you want, & the price is a gamble. NEVER the correct price, but in the ballpark. Thanks Graton Market for being convenient & I'll be back.

Do not go here. This lady is shady as all heck. She will slip in extra charges and nothing is…read moremarked right. I bought some various snacks that should have been around $25. Everything was marked up and total came to $52. I said "52, why so much" she said "customer waiting behind you" so I ran card and asked for receipt she said she didn't have printer. When I got back to car my gf said that she thinks she is always over charged and stopped going there. We stopped going there for a few months. I got food at Popeyes and I decided to go get a six pack that was labeled 9.99. It came up as 12.99 on register. She said "old price" hit button, added 1.80 cent charge, then hit button and tax was added. Tax was about $1.35 or so and total came to over $16. I asked what the $1.80 charge was and she said CRV. CRV is 5 cents a can not 30 cents. This place is Shady she will smile in your face and steal from you. Horrible place. You might not think a few dollars is much but doing this 100 times a day is making her profit hundreds per day robbing you. If you dont pay attention she will double charge you. Stay Away !

It's your basic 7-11.... no frills.... slurpees..... but for me it's the place to redeem and buy…read morescratchers! I like the anonymity of walking in and redeeming scratchers, buying more, and leaving......only to return again to do the same. I notice that small marts always sell the "winning ticket" when compared to larger stores....not sure why that is... Wish me luck - off to scratch more tickets right now :)

The guy there made me so uncomfortable by following me around the store & pushing me to hurry when…read moreI had just entered the building. Not only was I rushed every 30 seconds to pick out CHIPS, but I felt profiled and targeted. Take your business and money somewhere else

This place has the best craft beer selection West of the 101 freeway. The owner Habiba is very kind…read moreand her employees treat me very well. There are a few issues with homeless people but that's an area problem, not a store problem. Highly recommended.

As others have said the younger cashiers are rude .... And it price's are 2 to 3 times what you…read morewould normally pay ... ( and in California right now there is a moratorium on price gouging because of covid ... Also I was given a visa gift card $50 ... And I went to Sam's to get a pack of cigarettes ..( $10 + ) about 3 days later I went there for another pack of cigarettes and the card was at $.0 .... The only people to even see the card after leaving the place it was bought at , the person that gave it to me ( in closed packaging so they couldn't see any information on the card ... Me and the cashier at Sam's ... I contacted the card company and they said someone used it to make a purchase via PayPal .... I haven't used pay pal in over 3 years ... I contacted Sams asked the they have the owner contact me so that we can address this ... And they have not even shown me the respect to call me ... Both pay pal and the card companies have started investigating this ... And I plan to prosecute to the full extent of the law ... Also I have heard they shot change people and prices change at times after you get to the counter .... I am no longer using this story and I would encourage others to use caution in doing so ... And make sure you can read your receipt before you leave ...