If it wasn't for the fact that the cash price was of ten cents difference to credit price today, even with my GasBuddy card 5 cent off discount per gallon, the trip in today to get the experience would have been a success. I mean, it always seems expensive there, and probably for good measure. I never see a car there no matter how many times I pass it every day. When I swiped my card, I didn't see the difference in price signs above the machine, and the angle of the signs just made things more horrible.
I heard about your five cents off card, but for that, it acts like a credit card - not something that should be touted all over. I was unaware at first that your machines would sound out about Valero's services when I came to pump, and when the pumps just didn't start at a reasonable time, I almost put the pump back and walk away. The voices sounded too lifelike, but at first it almost seemed like you were speaking to your customers from inside using this system and that's something I just don't like.
I couldn't believe that even before pumping, the pumps asked if I wanted a receipt. I don't like pumps asking before - in my book, that's considered - pushing the sale, and isn't acceptable.
Hearing all this, really made me wonder if I'll ever be back. I know about your competitor next door, but even other Valero's I've visited in the last year don't act this same way and I can sometimes favor them in lieu of your gas pumps. read more