Seems like there was a change in leasing/front staff while we lived here, and the new staff were…read morepretty nice - not overly nice but not mean. I did not have any problems with leasing staff like some other older reviews mentioned. I wasn't charged any extra fees when I moved out like some older reviews mentioned, but I also very thoroughly deep cleaned my unit. Overall, this apartment is a good place to live for the price, considering the nearby apartments are increasing their prices like crazy. Pros: - large units, nice layout - nice pool & lobby - no monthly parking fee - nice location - clean - good value for the price - computer & printer in lobby Cons: - parking fills up, have to find somewhere else to park if you come past 9 pm - extremely thin walls and floors, may get noise complaints if you have guests - no package lockers, packages are just dumped in a small room & sometimes takes forever to find yours - could have a better coffee machine in lobby, sometimes coffee is not stocked

Renters beware. This community may look beautiful from the outside, but my experience raised…read moreserious concerns about guest parking and towing practices. I was delivering groceries to a disabled resident living in an ADA-accessible apartment during the evening after the leasing office had already closed. The resident instructed me to park in the "Future Resident" parking area because nearby street parking was completely full and there appeared to be no reasonable guest parking available. I was away from my vehicle only long enough to walk from the keypad entrance, through the property, up the elevator, and deliver three bags of groceries to the resident on the second floor. By the time I returned, my car was already hooked up to a tow truck. When I ran over to explain the situation, I was told I had to immediately pay $100 or my car would be taken to the tow yard. I explained I was assisting a disabled resident and had only been gone for a few minutes, but there was no flexibility or warning given. The signage regarding towing was not clearly visible when entering the property at night, especially compared to the much brighter and more noticeable leasing office signage. The leasing office was closed at the time, and there did not appear to be adequate parking for the size of the community. It honestly felt like tow trucks actively monitor the area waiting for someone to park briefly. In addition, the hallways had a strong odor of animal urine during my visit. I encourage future residents and visitors to be extremely cautious about parking policies here and to fully understand where guests are allowed to park before stopping, even briefly.

Longtime resident here. This property used to be a great place to live--professional, responsive…read moremanagement, well-maintained grounds, and a real sense of care for residents. Unfortunately, since being sold to a private equity firm in early 2025, the service has noticeably declined. The handover was disorganized and poorly executed. The new management team seems to consist mostly of temps who are either indifferent or clearly overwhelmed and under-resourced. Rent has increased by over $500 in the last five years, but what are we paying for? Service has gone downhill, maintenance is slower, and small but important resident services are being cut. One example: the previous management used to collect misdelivered Amazon packages left in the lobby and hold them safely in the office. Today, we received a message saying they will no longer do this. A small gesture, sure--but one that said, "we care." Now? It feels like we're being told not to expect much. It's hard not to conclude that the goal is to cut as many costs as possible and flip the property again. If you're comparing options, newer high-rises in the area may be a better value--this place is losing what made it special.

Shout out Marianna, who took her time, was able to show me 2 properties and who was friendly, calm…read moreand didn't rush the process!!! I have a friend who lived here and loved it so I went back for a tour to see if it's a good fit. The units varies in size, but the unit that I seen in this building, was a bit small with 1 closet that wasn't very spacious. The unit was nice and reminded me of a nice clean hotel room with a kitchen. (A nice hotel though). It has a great feel to it! Good vibes! The amenities were very nice especially the roof top where you're able to sit, read a book or just hang out to chat with pals. I liked the underground parking as well as, you wouldn't be able to tell that it was located there so that was nice. Parking limit was up to 2 spaces at $50 per space. Nothing against this apartment building but, I wish these downtown apartments would include parking in the rent but, I'm assuming that the reason that they don't, is because there's not enough spaces for every unit and since we're in AZ most wouldn't care to park in a garage. Assuming of course! There is free parking a half a block away on a first come first serve basis , as well as, meter parking surrounding. If you have lots of company living in downtown, this would probably not be the place for you honestly. Miraniana offered to show me another property located across the street owned by the same Management which was very sweet of her, as she went over and beyond to show me units. The units across the street were much more spacious but, I did notice that the amenities and building weren't as kept up as this property, so, for me, iluminate would be a better choice if I have to pick between the 2. The location is perfect as there's so much going on in this area, now that the area has grown. I'm obsessed with the area honestly! In any case, this property goes in my book as one that I might consider in the future. Check it out for yourself! Thanks Mariana Don't forget... facing the action please. I'm a people watcher

Moving from the edge of nowhere (San Tan Valley) into the big city was exciting, frightening and…read morestressful all rolled into one. After living in the far east valley for the better part of 8 years I grew used to the quiet and mostly crime free living environment of my surroundings. The thought of apartment life unsettled me. After looking for months at many different apartments, I stumbled my way to Lexington on Central. My first thought was that these must be condos as they have a condo feel to them. With further investigation I discovered they were apartments for rent. After looking at what Lexington on Central had to offer, to my relief, my search was over. This gated, Clean & quiet complex was just what I was looking for. Yes, super quiet, right in the middle of uptown Phoenix. The complex has a weight room, spa, pool and an entertainment facility that you can rent for parties. Lexington on Central is also just steps away from the Light Rail. If you are looking for bargain accommodations , these will not be for you as rents are spendy. Spendy or not, sometimes you do get what you pay for.

I would not recommend living at The Lex on Central. Management has been unresponsive to multiple…read moreconcerns, with emails and phone calls often going unanswered, including attempts to contact the regional manager. My biggest concern is safety. The emergency access gate is frequently left open, allowing public access to the gated community. Our apartment was also the subject of an attempted break-in, resulting in damaged personal property. Despite the property advertising security, security personnel are rarely visible. No one was aware that we lived at the property, which suggests the incident was a broader neighborhood-related issue. The lack of communication and ongoing safety concerns have made this a very disappointing living experience. They upper management at the Lex also did not look into our situation. Upper management waited 60+ days for us to move out to respond and acted like they never saw my multiple emails, even though everyone was CC'd in the emails. They have no customer service at all especially when it comes to upper management. Would not recommend living here at all!!

I absolutely love living at Fountains in the Green. The office staff and Courtesy Patrol, and…read moremaintenance people are all wonderful. They seem to care about me! Living alone is sometimes challenging, but I know if I call, someone will be here in a hurry. I broke my leg two years ago, Leo carried my packages from my car, unlocked gate, and helped me get in the door safely. We are truly IN THE WOODS, birds everywhere, it's beautiful with the trees, fountains and plants. Tables and chairs set up on yards, charcoal grills, so a picnic with family and friends is super easy! I recommend to all my friends and acquaintances, it's NOT a cookie cutter boring place. So much to love! It was 102° today, 91° on my patio thanks to all the trees and plants! Keep shining, FITG!

I DO NOT FEEL SAFE HERE. And there are ROACHES. Maintenance is a total boys club that covers for…read moreone another and lies for each other. Haptom, the resident relations manager, also lies about the condition and validity of the units. Victor from security messaged me at 3AM for no reason while I was sleeping. I did not leave the house all night and he claimed I was outside arguing with someone. I spoke to Ian about it, pronounced "Eye'n" as he is head of security, and asked if he would check the security cameras in which he replied "you need security codes for that." He's head of security, he has the passcodes, and he never checked. He's more concerned about protecting Victor who lied about that night, over the tenants concern and safety. Ian said that security should not be texting us and they should only be calling us in the event of an emergency. Next let me tell you about all the shapes and size of ROACHES I have seen. German roaches, the worst kind, sewer roaches, found an empty egg case in the cabinet. Found exoskeletons on a fire extinguisher. They all came from the kitchen cabinets, underneath the sink, bathroom it was disgusting. Ive seen 40 in my 4 months living here. 1 or 2 a year would be normal at most. But if you don't spray, even when you go spray, you'll see them! The whole complex is built in 1965, 327 units. They come from the drains and the pipes as well as underneath the front door and baseboards. They are everywhere. My apartment was not the cleanest when I first moved in. Washer was grimey and doesn't look like it had been cleaned ever. The freezer was disgusting and had dirt and grime in a place you could not clean out with black mold on the back. They replaced the refrigerator thankfully. But I didn't put anything in the cabinets and never unpacked because I was afraid of the roaches. The chiller unit runs constantly unless I physically turn it off by hand. It does not have intermittent breaks where it reaches temp, then automatically stops for a bit and then turns on again and repeats, like a normal chiller would. This blows air constantly and will so for hours unless physically turned off. Jason of maintainence tried to convince me that this was normal. The smell of the air blowing out of it tells me that it's not normal, as it smells dirty, and running a chiller constantly is bad for the main chilling unit and will break parts of it shutting down the chiller entirely. Which happens twice this summer. The dishwasher found dead AND alive roaches in. Never used it for that reason. The water in it stared rising so I called maintenance. They put bleach in it and now it's all yellow and grimey and I have no idea what I'm supposed to do with that. Oh and this unit has zero privacy. If you want to see maintenance everyday, it gets really old after awhile. Especially since they don't distribute fobs anymore, so it's impolite to not wave at someone who buzzes you in or out. But that gets tiresome having to engage or interact with them EVERDAY. Let alone they've been in my unit more than a handful of times for issues needing to be addressed. This is my honest review. Read the reviews before you move in anywhere. Tanya has been there for me during this experience and I am grateful to her, Lorenzo and Melanie. Also this complex doesn't have a front leasing office where you can walk in and actively talk to someone in person about what's going on. Everything is done through email. Hope you enjoyed my review!

I have lived in many places across Phoenix but this place is by far my favorite. The management,…read morespecifically Maddi is unbelievable. The care that Maddi takes to making sure that this complex is homey is everything. We have so many events that are thrown to make the complex feel inclusive. This allows for everyone to make friends and recognize each other when we hang out frequently at the pool. Maddi is an absolute star and a radiant light at the complex, she will always greet you with a smile, answer any questions or concerns and helps put together events (even in her personal time) that will help the complex feel more like a community than any complex I've ever lived in. If it wasn't for moving back home to NY, I will still be living at the Astor. Truly consider the Astor as your next home, you will not be disappointed.

I had a recent theft from my storage locker at Astor, which resulted in the loss of approximately…read more$5,000 worth of camping gear and other expensive personal items. The theft occurred because management failed to place a lock on the door after I explicitly requested one. Furthermore, the fencing design makes it remarkably easy for an individual to reach through and unlock the latch. Despite these clear lapses in security and oversight, I have only received generic statements regarding non-liability and "thank you for your understanding." The lack of accountability makes it clear that Mark Taylor doesn't care about their residents or resident's belongings. Theft is a persistent issue here, ranging from missing packages to vehicle break-ins. There is the presence of junkies that hang around the building and the accumulation of trash in the hallways--which often goes uncollected despite valet trash charges--further contributing to the declining living conditions. But I doubt they would share any of that with you on your tour.

Coming home to The Ryan has been my favorite part of living in Arizona in the past 5 years! It is…read morebeautiful and I have seen some amazing sunsets from the 11th floor. I've also seen many ball games , concerts , symphonies and plays. I've enjoyed bars and restaurants too. All within walking distance! I have seen several changes in management but there haven't been any as good as the current crew! Michelle and Alec go above and beyond to make sure our needs are met in a timely manner. The maintenance crew is also the best . I was so afraid a problem with my dishwasher would be pieced together but it was repaired with new parts quickly and beautifully. It has been a lifesaver to park underground in the heat as I have alot to load in and out of my car daily. Don't hesitate to check this place out! Especially the resort pool!! I am so happy to live here!

There's now people actively AirBNBing units in this apartment…read more So if you move here and wonder why the pool is trashed or people aren't taking care of the building, elevators, cleanliness, partying etc. One reason might be, because they're using it like a hotel and have been for some time, with 27 reviews this guy is renting out 2 units on airbnb. Very cool! https://www.airbnb.com/users/show/570444783

The Trend 51 Apartments is and will continue to be a great place to live as long as Danielle (…read moreCommunity Director) and Kristi remain..They are both Outstanding ! Kind, Caring, Friendly, Respectful. ALWAYS HAVE A SMILE .. Can't beat the location. Whole Foods, Starbucks, A J Fine Foods, Fry's, Fitness Centers, Restaurants, Shopping Malls all close by.... The 5th floor amenities - Club House, Fitness Center, Coffee Station open 24 hours. The rooftop pool with an amazing view. You should definitely give this place a try..You won't regret it.. Thanks Michael

I've lived at a lot of places over the years, and I mean, a lot, in many states and a couple…read moreforeign countries. I write for living and have also been editor for a few magazines. The apartment homes are solidly built, low rises with pretty views and sometimes courtyards out the front. The clubhouse is really great. 24/7 gym, pool and real pool tables. The apartments are secure in separate enclosed buildings and the neighborhood is really nice. The best part for me, though is the management. Josh and Sheena go out of their way to help every resident. They have just the right type of dispositions for this business. I'm also paying $500 less than my previous place in Scottsdale. Check it out and see for yourself. The review may say "Dave C" but it should say "Dan G." That's me.

This was my favorite place I have lived so far in Phoenix. I lived there for 3 years and I'd still…read morebe living there if I hadn't had to (out of necessity) move to CA temporarily, which is very unfortunate indeed. Pros: -I lived in 3112. It's a 1 bedroom and the layout is very open and spacious and even has a kitchen island. I'm not sure if all units have the big bathtubs, but mine did and I thought it was awesome. You don't see those in apartments very often. -As with most of Phoenix, the surrounding neighborhood is pretty hit or miss. Don't be deterred by the gas station across the street or the unsavory complex next door, this complex is a safe and quiet place to live. -The complex is very quiet, or at least over by my building it was. My unit was also on a corner so I had no neighbors on one side. The only time there was ever noise was Saturday nights. Building 7 is next to a residential street and my balcony overlooked the backyards of people who would have loud parties on the weekends. But hey, it was Saturday night so most of the time I was either not home or also partying so this didn't bother me at all. -The grounds are very well-maintained. Walking down the main driveway is very nice. It looks like a little village. The gym is small and could use a little more equipment but it definitely gets the job done. Cons: -There is no grace period for rent. If you happen to forget to pay on the first, you are charged a $50 late fee (that's just for one day late) and your ability to pay online is revoked so you have to go and get a cashier's check, which of course takes time and costs even more money. I think this is a Greystar policy, as every other complex I have lived usually has a 1-3 day grace period. I ended up in this situation only once while living here, and it was especially crappy because at the time I worked 10 hour shifts 7:30 am-6 pm) for State Farm Thursday through Saturday as well as Monday. I had to get out of work early on a Thursday in order to go to the bank because otherwise I would have had to wait until Tuesday, my day off, to pay what would have surely been a ridiculous fee by then. Shit happens sometimes and people should be allowed at least a one day grace period. -The pool is visually appealing and nice but it's honestly not very relaxing. There are only lounge chairs on one side of the pool and it's the side by the walkway to get to the gym, package room, and front office. This area is heavily trafficked by both residents and front office employees who walk by constantly, rattling keys, struggling with the pool gate and talking on the phone. You can also hear people trying to get in the front gate, which entails the machine calling the resident and you overhearing their whole conversation, buttons being pushed, and people getting frustrated when they can't get in. It made me a little anxious. I know there is no room for them, but chairs on the other side of the pool away from the hustle and bustle would be nice. Also note the pool is not a place to party, it's definitely more for families who will take up the all of the chairs and occupy the pool stairs (which are only on one side) so if you are not in their party, you will be left to perch alone by the deep end, feet dangling into the water until you finally decide to leave. -The corner units don't have sliding doors or screens, so forget about enjoying the weather in the winter months unless you want your pet to escape or bugs in your apartment from opening the balcony doors. Minor cons aside, this is a great place to live and I would definitely consider living at this complex again once I relocate back to Phoenix...provided I can afford it since prices seem to keep going endlessly up.

I Moved into the Residences at 4225 in mid December of 2023 as an HCV client for the city of…read morePhoenix. And to be honest Up until recently I had no issues really, until we got new "management". (the third transition since I have been there) So one day in late August, early September of 2025, I called and asked if they could clean the carpets because they were really dirty when I moved in there were clear dirt marks upon moving in but I didn't complain even though it really upset my allergies etc, and they said no they don't, but I can pay to get them cleaned myself. The carpets were soooo bad when my mom came to visit she said she would even call and ask if they would clean them...I said to her, no thank you. Anyway fast forward, I was in the process of a move out because my lease was up and not only did they try to give me an ILLEGAL eviction/5 day notice, the office (Madeline Thombs) was caught doing clearly Illegal housing law violations. The reason I am even writing to you is because you need to know about management at 4225. I was specifically told by their manager Madeline Thombs not to go to court the day of because it was cancelled, and she said she cancelled it ( I'm like how do YOU cancel court the day of? u aren't the court system or a judge??) and BOB, if I hadn't gone anyway to COVER MYSELF, I would currently have an eviction on my record with this predatory ass company & complex of yours and and be out of thousands of dollars and have my credit go down etc. Greystar was in violation for even trying to fine me in late fees etc, The "case" was thrown out by the judge and dismissed. Not only did they try to charge me over $800 in fees for court etc and they tried to keep my $350.00 full deposit and return only $76.00 of it. Blaming me for your dirty carpets when I moved in. Not only did I feel discriminated against, by Madeline and Audrey but they were going out of their way to make sure I paid something to the residences at 4225 upon my exit and be predatory purposely because I won court. Anytime I had to go in the office to speak to "management" there was a constant attitude upon my in-person communication with Audrey AND mainly Madeline Thombs. The time had FINALLY come for me to move and I thoroughly cleaned out the apartment and left nothing dirty, or not on its original condition upon my arrival and I took pictures AND video for proof..... Unfortunately, I was charged a re-painting fee of $120, a heavy cleaning required fee of $165, a required carpet cleaning fee of $60.00 and a smell treatment fee of $75.00 there were none. After these applied fees, I was sent an email stating my return amount is $76.00. Thankfully I have moved on to bigger and better but if you can, please don't rent with Greystar OR the Residences at 4225, the managers are terrible. This review is now LIVE I gave Greystar a chance to respond.