Same like others reviewing. Appointment time is irrelevant. Had a 10:15 on Tuesday. 10:45am we…read moreheard the name being called. 30 minute wait with an appointment is unacceptable.

So I didn't take my own advice and came back to this location for a blood test due to convenience…read moreand guess what. Apparently their system is down and I had to wait about 45 min past my appointment time making me late for work again . Already two bad experiences here... Coincidence? However, the gentlemen at the front desk has always been friendly and I could tell he tries his best. Also, my phlebotomist this time was extremely nice and careful. She took the time to double check all my lab work and talk me through what was done.

I initially left a 1 star review due to a billing issue with insurance. My daughter was not told…read moreabout a $100 copay until after she was seen. We have amazing insurance and typically pay a zero copay for all in-network visits aside from ER visits. After she was charged I called our insurance and found out that urgent cares can bill under different codes some of which make them fall under the ER visit category. My issue wasn't the fact they bill in that way it was that she wasn't told until after she had been seen and we didn't have the option to seek other care that would be covered for her non emergency issue. The doctor himself called me to discuss the issue and apologized for how it was handled. He adjusted the charge and refunded my daughter the copay. We did not ask for a refund or expect one because we weren't disputing his services. He was very kind, authentic and did not dismiss my concerns. I truly appreciate and am impressed with how he handled the situation. It is clear he cares more about his patients and practice then he does profit and truly strives to do the right thing. He could give a masterclass in customer service.

The best urgent care facility I've ever been to. Dr. Azeem was knowledgeable, thorough, and very…read morepersonable. The staff were fast, efficient and very kind. The facility was very clean and well lit. This will be my go to Urgent care from now on.

Had my drug testing done here(3/21/25) Owners and employees…read moreare very friendly. Also place is very clean. I will definitely come back here if i need future tests done

The place was clean. The lady working was so nice. I was in and out pretty quick. I would go here…read moreagain if needed. 5/5

Great front desk, friendly and knowledgeable. Phlebotomist…read morewas excellent, didn't even feel the needle . My go to spot for blood test . Parking garage was close, safe and easy to access.

ANYWHERE BUT HERE!…read more This place is rigged. They purposely go behind so you have to pay the parking fee there. Not only that, regardless of your insurance, for some reason thy require a card on file? They went ahead and FULLY CHARGED a visit ordered from my doctor without even using my insurance! The only nice part was the lovely older gentleman who took my blood. Other than him, there is nothing good about this labcorp. I've been to 3 other local labcorps and experienced no issues like them. Whatever you do, DON'T GO HERE!

Unacceptable experience. Walk-in visit with a 2-hour wait, only 1 lab tech drawing blood & another…read moreemployee sitting at the front desk doing paperwork instead of helping patients. I arrived at 7:45 AM. I tried to schedule an appointment the night before on the app was told none were available. While sitting here waiting, I checked the LabCorp app again and suddenly there were 9 appointment slots available. That makes no sense. Why weren't those appointments available the night before? To make matters worse, several non-English-speaking patients arrived and clearly did not understand how to use the self check-in kiosk. No staff member offered to assist them. They were left standing there confused, which only added to the chaos and delays. This location is poorly managed, inefficient, and a complete waste of time. I will never return. I finally made it in to get my blood drawn. Veronica helped me and she was very nice. That was the only pleasant experience I had at this place. I truly miss Quest Diagnostics.

Had to get bloodwork done for my new primary dr. I love this location and all the employees here…read morethey know me by first name thats how much I go in lol! They are so friendly and quick here. Always love chatting with the workers here everyone is super friendly. It wasn't too busy today so wasn't there for too long which was nice. Small parking lot and it's upstairs. When it's busy you cannot find parking but when it's not too busy you can. Thank you always for your smiles and caring hearts I appreciate you guys. Have a beautiful day, be kind to everyone :) Aloha

AVOID IF POSSIBLE! I had an appointment on 12/31/21 for…read more3:15pm. I waited almost 2 hours to finally get my nasal swabbed at about 5pm. Today marks 5 days from getting the test, and I have not received anything from their organization. I've emailed them at their different emails: info@covidclinic.org and Results@covidclinic.org. I've called the telephone number and no one will pick up, and I've also filled out their form to request "missing results". I needed these PCR results for my employer this week. I understand that they have seen an increase in demand for tests, but having customers wait 5+ days for results is absolutely unprofessional on their part.

Accurate rating description for two starts is "could've been better." This place only has PA/NP…read moreand no MD on site. They have the capability to draw blood and send to lab for stat orders. Unfortunately, what they lack ends up a longer list. The first MA was unable to get a vial of blood and said someone else would try on my other arm with a straight needed (vs butterfly). She left me without even putting a bandaid on the arm she poked and I had to struggle to put the bandaid on one handed while still maintaining pressure on it. Next MA comes and draws blood and when she's done she yelps I don't have a cotton ball (to put on the vein she just drew out of) and my blood is just pooling while she puts a bandaid on. Luckily I'm well versed enough to know I needed to put pressure on my bandaid. The NP who saw me was new to (per the MA) she really didn't put my mind at ease. Her expertise and knowledge seemed lacking based on the answers to my questions. First thing she asked me was, why are you here and not the ER? I told her my PCP sent me here because she didn't feel it necessitated a ER visit. She wanted me to be evaluated by YOU to assess and in your medical opinion, do I need to be seen further or what course of action next? She swabbed me for flu and covid and I verbally questioned her because I had isolated severe GI symptoms. She said sometimes those present wither GI only. Does it? I don't know, I'm not an MD but I'm also someone who works in healthcare and it didn't feel like the proper procedure. When I asked if she would be ordering any stool samples, I heard through my closed door "do we do that?". Ok, she's new, I'll give her that...but she comes back in and says "if you'd like to have the order for stool testing I'm happy to give that to you." Am I the md or am I the patient? I came here for your professional medical opinion! Do I?! So after I kindly communicated that I am looking to her for her opinion as the expert whether or not my symptoms necessitate an order, she still doesn't quite give me a direct answer! I haven't been to that many urgent cares, but I've come to see a trend that many of the urgent cares that are owned by a company with multiple locations don't have MD's on staff physically there. That said, I've also noticed the trend that many provide sub-par care.

Went in with an appointment. The Website said they took my…read moreinsurance. I get there and apparently they don't take it anymore. I offered to pay out of pocket as I was sick and needed care. They turned me away.

715 am, Saturday, May 16, 2026…read more I came an hour early to the Quest Lab to find out if they'd take me early before my appointment time as a walk-in. Not sure if it'll happen as I already have the standing appointment. The self service kiosk is easy to use, there are four machines near the entrance. Plenty of parking spaces here at the medical plaza. There's a constant arrival of patients, so not likely to be seen earlier than the appointment time. I have no idea when walk-ins would be seen as appointments have priority. I don't recommend trying to get here any earlier than ten minutes. The restrooms are clean, however, there's no wall mounted soap dispenser. That's such a big miss! Super silly having that gallon sized pump hand soap on the cabinet away from the sink. The hand dryer works well, there are no paper towels. This one is weird too, I was given a small plastic double Dixie cup with lid instead of the medical grade plastic urine collection cup. Hmm... Not sure if that was because I had to go before she had a jar ready and labeled. My phlebotomist was professional, yes. But she wasn't as good as the other one I had previously. All I care about is that they're able to collect the blood sample on the first insertion of the needle. Don't miss! Haha.

I haven't been here since they finished their remodeling…read more I love how they have so many kiosks with a clear divider for some privacy from patient to patient. The waiting room is large and they have long business hours from 5a-5pm. I don't love getting my lab drawn in general but I am happy to have this location close to my house. Mobile check in is nice.

Had an 8am appointment and was done by 8:15am! Front desk…read morewas efficient. I get very nervous getting blood drawn and Raj made the experience stress free! He was patient and offered many kind words. Highly recommend!

The lab tech that did my blood draw was a total F #### profanity removed! She had no idea what she…read morewas doing and she choked my arm with a rubber tie until my fingers were turning purple and blue and only took off the tie AFTER my blood was drawn so, then my arm was bleeding a lot and she couldn't even get the elbow wrap around properly. The blood dream took a LONG time and this B had the audacity to tell me that it was my fault my blood was flowing very slowly. Afterwards, I found out that she didn't even get the needle ON the actual vein. See photo. She was trying to pull blood from my muscles. WTF? Also super painful. What kind of untrained i###ts are working here?!!! So many blood draws in my life and this is the worst one!

Shout out to Veland, my lab guy! He was very welcoming and made me feel at ease. I made an…read moreappointment at 6:30am and didn't have to wait. Just remember if you pickup/drop off a sample, you need to make an appointment (it's just the rules). Also if you have an appointment and you're even a minute late, you'll be treated as a walk-in. It says it on their website. Also the hours on Yelp are incorrect. They actually open at 6am.

Before coming here, do not let the Indian lady lab tech take your draws. I have had 2 separate…read morefamily members come at different times and both times she dug with the needle to find the vein and failed. She is horrible and should not be working there. Beware!