Previously owned by a great man. Now owned by people who have no concept of customer service. I…read morehave used this company for 30 years. I requested some very simple advice and waited three weeks for a reply from the company. It's clearly run by idiots. Do not use them. They denied assisting me even though I offered to pay for the call. Any technician should be able to answer my question.

These company is terrible I have had my Fisher Paykal refrigerator repaired twice within 6 months…read moreand it broke down again first it was the power inventor and then they told me it was the compressor it has now cost me 13.00 dollars and still does not work this a real problem as it is in my cabin in Point Roberts I have to deliver it to them to have it repaired I have called them numerous time since September and even went to his shop and he is never there. I would never recommend theses people as there seems to be no warranty on there work and not even a call back. They are hopeless. Brian Gair

Great Customer Service ! Repaired our Gas Range &…read moreRefrigerator, they gave exceptional service & were a pleasure to have in our home. Thanks John & Brad

Our ten year old fridge decided to go on a summer vacay last week. We called for help on a Monday,…read moreJohn came by on Tuesday, diagnosed the problem, told us how to temporize, ordered the part, and here we are all fixed on Friday. We have been using John and Brad for the past five years. They are prompt courteous, efficient and professional. And believe me, their fees are extremely reasonable. They are Ladner's go to service. We are so fortunate to have such excellent, "good old fashioned " service.

Todd is an amazingly helpful guy! He has given us very wonderful service over many years, including…read moreextra advice for purchases and maintenance of appliances and reasonable costs. His advice about purchasing new appliances proved very correct on more than one occasion. When our old portable dishwasher was malfunctioning and we were unable to build one in because of different size counters, etc. he taught us how to do a factory reset on the circuit board of the old one, so that we have been able to keep it functioning for years until we finally have the new kitchen and new dishwasher ready to go. I would turn to Todd for any service needs and recommend him highly, as a person and a professional.

Had specific instructions to install dishwasher using garburator plug, instead he plugged…read moredishwasher into lighting load plug below sink beside the garburator plug, dishwasher ran and fried a $150 smart switch for lighting. When I called Todd to discuss, he denied any wrong doing, and wouldn't even consider covering any of the cost of the blown switch, and hung up on me. Wonderful customer service.

I am writing to formally lodge a complaint regarding the handling of a recent fire incident…read moreinvolving a stove purchased from Home Depot, and the subsequent fraudulent assessment provided by your contracted service provider, Kirpal Calgary. , the interior of the stove caught fire, requiring the use of a fire extinguisher to suppress the blaze. The appliance suffered severe, irreparable structural and electrical damage. Allstate sent a technician from Kirpal Calgary to assess the damage. This technician conducted a completely negligent review. Despite visible charring, compromised internal components, and exposed electrical wiring sticking out of the unit, the technician claimed the appliance "looks good." It was abundantly clear that his only priority was collecting his service call fee, showing an absolute disregard for safety, liability, and professional ethics. I have provided numerous photographic records and video evidence clearly demonstrating that this appliance is a total loss and a severe fire hazard. It is deeply concerning that Allstate is choosing to accept the word of a negligent third-party contractor over indisputable photographic proof.

Our refrigerator & freezzer stopped working. Called Kirpal and he was able to send someone out to…read morefix it a few hours later. The technician did great in getting the job done the same day. He came prepared with a compressor which was the problem.

Our oven broke down in the middle of July and the retailer that we bought it from recommended Fast…read moreTrack Appliances which appears to be intrinsically linked to Ben's Appliances - their phone snd messaging systems are linked and they show the same address on their websites. While the initial call and appointment setting process was reasonably smooth, things went downhill from there. Once we got the quote and approved it, it took over two weeks before they ordered the part. They indicated that the part should take 10 to 14 days to arrive. Over the ensuing 8 weeks, whenever I called to get an update ( I only succeeded in getting through to them 4 times from over 20 phone/text attempts. I was told they either didn't know what was going on, the part should arrive today/tomorrow and/or they would get back to me with an update. Nobody ever called me back or responded to phone or text messages. We eventually called another service provider and had everything complete within two weeks. Completely abysmal customer service. I would recommend that you stay away from this company.

The response by the owner to my negative rating amplifies the lack of corporate responsibility I…read morehave experienced. Nobody gets up in the morning to write a negative report about anybody. Nobody has even time for that. Besides, I'm not the only one. It would have been more convincing to apologize to a disappointed customer and offer a venue to improve upon the experience. Many negative reviews can be changed into a positive one by smart business owners. Again, this opportunity was not even attempted here. Which serves to solidify my initial observation and impression.

Good communication, showed up and replaced my dishwasher mother board as predicted and promised.read more

Tim came out and quickly diagnosed and fixed our stove. Honest, fair pricing, and a nice guy. I'd…read moredefinitely use Siebert's again.

I scheduled a repair visit with Sears Appliance repair which occurred on 5/18/17. The service tech…read morewas very professional. She got to the heart of the issue immediately, explained what was happening and performed some maintenance. The refrigerator is 13 years old and will hopefully last another 13 years.

We wanted to have the dishwasher repaired, but the cost for the part we supposedly need (tech…read morelistened to machine and told husband what was wrong, didn't take the machine out or look at any parts to confirm), is more than buying a new dishwasher-and this one is only 3 years old! So, service was good but I'd not say great-that same part is 1/2 the quoted price on the Maytag website!

My 55" wall mounted TV stopped working on a Tuesday. I knew I could buy a new TV anywhere so I…read moreimmediately started my search for an installer so I could book an appointment as soon as possible. I came upon Wall Mount Tronics and was impressed by their website and the number of 5 star reviews. I gave them a call and spoke to Alberto who was a pleasure to deal with from start to finish. I told him that I hadn't purchased a new TV yet and he advised that he could not only source one for me but was able to book me in for that Friday. When I decided on the model I wanted, I texted Alberto with the details and he got back to me immediately. Not only was he able to provide the model I requested, he offered me the next model up at a nominal price. Alberto showed up on time and performed the installation quickly and professionally. Once it was installed he showed me a few features and made sure everything was compatible with my current set up.  Alberto was respectful of my home and took care during the whole installation. Having my TV stop working was such an unexpected inconvenience but Alberto turned this whole experience into such a pleasant one. Look no further, you will not be disappointed with Wall Mount Tronics.

I DON'T like what they did!! I LOVE it!!…read more From the get go soon after we contacted Alberto he was fast to set up a complimentary assessment session with us. As a seasoned Professional in this field, Alberto saw the possibilities our TV room has offered and was quick to come up with a plan. He sold us right away as we knew from his presentation that he knows what he is talking about. Date set, Alberto & Gerry started their work and within hours our entertainment centre transformed! Both gentlemen were very detailed oriented and made sure everything was perfect before leaving us. Their friendliness & good sense of humour also goes a long way! Thanks again To both gentlemen for making us "not like" our new system but we "LOVE it"!!