Great Customer Service ! Repaired our Gas Range &…read moreRefrigerator, they gave exceptional service & were a pleasure to have in our home. Thanks John & Brad

Our ten year old fridge decided to go on a summer vacay last week. We called for help on a Monday,…read moreJohn came by on Tuesday, diagnosed the problem, told us how to temporize, ordered the part, and here we are all fixed on Friday. We have been using John and Brad for the past five years. They are prompt courteous, efficient and professional. And believe me, their fees are extremely reasonable. They are Ladner's go to service. We are so fortunate to have such excellent, "good old fashioned " service.

Our oven broke down in the middle of July and the retailer that we bought it from recommended Fast…read moreTrack Appliances which appears to be intrinsically linked to Ben's Appliances - their phone snd messaging systems are linked and they show the same address on their websites. While the initial call and appointment setting process was reasonably smooth, things went downhill from there. Once we got the quote and approved it, it took over two weeks before they ordered the part. They indicated that the part should take 10 to 14 days to arrive. Over the ensuing 8 weeks, whenever I called to get an update ( I only succeeded in getting through to them 4 times from over 20 phone/text attempts. I was told they either didn't know what was going on, the part should arrive today/tomorrow and/or they would get back to me with an update. Nobody ever called me back or responded to phone or text messages. We eventually called another service provider and had everything complete within two weeks. Completely abysmal customer service. I would recommend that you stay away from this company.

The response by the owner to my negative rating amplifies the lack of corporate responsibility I…read morehave experienced. Nobody gets up in the morning to write a negative report about anybody. Nobody has even time for that. Besides, I'm not the only one. It would have been more convincing to apologize to a disappointed customer and offer a venue to improve upon the experience. Many negative reviews can be changed into a positive one by smart business owners. Again, this opportunity was not even attempted here. Which serves to solidify my initial observation and impression.

Our refrigerator & freezzer stopped working. Called Kirpal and he was able to send someone out to…read morefix it a few hours later. The technician did great in getting the job done the same day. He came prepared with a compressor which was the problem.

The 1-star is for lack of follow-up to filling out the online contact form as well as no answer to…read morephone calls (which show up as "Face Time call"... i just want a regular phone call. I have a 3yr old Cuisinart 14-cup drip, home coffee machine whose water leaked out of the resevoir. The manufacturer has been absolutely useless. Anyone have any ideas?

I called Universal Appliance Repair for a quote on a new Hood Vent Fan Install. They got back to me…read morevery promptly and they had one of the best prices. When Josh & Roby came yo do the Installer they both were very knowledgeable and professional. They told me everything they were going to do and guided me step by step. I have never experienced fast, courteous and excellent customer Service. I most certainly will be calling them for all my Appliance needs. I give them a 10 out of 10 Tre bien!! If you want professionalism, courteous & knowledgeable I would most certainly recommend Universal Appliance Repair !!

From the owner: TIP TOP Appliance Repair provides professional appliance repair services throughout Surrey, South…read moreSurrey, White Rock, Langley, and Delta. We repair refrigerators, washers, dryers, dishwashers, ovens, stoves, and more. Honest diagnostics, reliable service, and quality workmanship. Same-day and next-day appointments available. DONE RIGHT! DONE TIP TOP!

I was witness yesterday when the young guy/boy who supposed being something like manager for the…read moreelectronic department laughed and was sarcastic when a customer asked him something about how he can raise his I phone storage!! First of all what kind of "management " and "service" is that?! Secondly why they have boys like him in that position?! Third have you ever think that with that kind of attitude someone is gonna send you to the dentist?!! Be nice to people because that's why you get paid...

I came here to get headphones for my phone. I was helped by a super nice, young guy. He asked me…read morewhat I needed the head phones for. I told him the gym. He recommended these medium priced JVC headphones because they were excellent for they gym and sweat proof! They are not sweat proof. I originally emailed JVC to let them know their claims for sweat proof head pones was way off. Turns out, the model of head phones I have, are indeed, NOT sweat proof. I called the London Drugs store to let them know how disappointed I am but they were unable to do anything because I had opened the head phones. Terrible service and super disappointed.

We love Vacum Works Plus! Excellent company! Very…read moreprofessional and knowledgeable with great customer service and follow-up. We hope they stay in Ladner, Tsawwassen area....companies like theirs are rare nowadays!

Any business that wants to learn how to treat customers should come here. Every time I go into the…read morestore for repairs (abet minor) he fixes it while I wait. If it is a created problem he will advise and have it fixed by the time he says. Bought a vacuum there and everything was explained to me in detail. He did not rush you or up sale you. He listened to what you need and suggested the right one for you.

Murray has installed two shower doors, and glass for us. Once in 2016, the second time, the other…read moreday. Both times Murray was awesome, professional, took pride in his work, and he was a pleasure to work in our home. Thanks for a great install again.

I contacted Andrea & Murray at VanGo Glass to get a quote for a customer shower shield for a…read morebathroom renovation we were doing. The initial quote included installation and seemed very competitive. When Murray came out to do the final measure his professional approach and advice really differentiated this small company. When we placed the order they didn't require a deposit and the glass was ready to install much sooner than originally quoted. On the day of installation, Murray and his assistant had the job done in a couple of hours and left the site tidy. We are extremley pleased with the end result and would highly recommend.

I have been coming here for many years now and I can honestly say no matter what my garden needs or…read moreconcerns are this company has been such a pleasure to deal with. Such an anchor in our community . Beautiful selection and always wonderful customer service . In my opinion the prices are very reasonable . We are blessed to have them .

Wonderful nursery in Tsawwassen! It was a total coincidence that I came across this place but glad…read moreI did. They are huge and I spent a good half hour just walking through it. Love all the variety they have and best of all you don't feel cramped in their green house. The shop inside was also tastefully laid out. All the plants were well taken care of too. Definitely will go back to this nursery next time I'm out that way.