I still come here now and then because it's convenient and they usually have what I need, from tech…read morestuff to snacks and pharmacy items. The store is pretty clean and organized, and there's decent parking in the plaza. But... is it just me or does it always feel like the staff are "lowkey" following me around the store? It's not super obvious, but enough to make me feel a bit watched while I'm browsing. I get that security is important, but it can make the shopping experience feel a little uncomfortable. Other than that, service at the checkout is usually quick, and I've had a few helpful interactions at the electronics and photo counters in the past. Still debating if I'll keep shopping here regularly or just order online when I can.

Many people I know love London Drugs (the chain, in general), and they all adore this particular…read morestore: it's large, clean, well-organized, well-stocked, well-lit and easy to navigate. So if you like LD stores in general, no doubt you will really really like this specific store. And I admit, there are other advantages to this site. This store is located in the Ironwood Plaza, which is a swell outdoor mall, with some really cool shops surrounding it. You could do all your errands here without leaving the mall (there's a huge Save-on Foods grocery store, A phenomenal BC Liquor store, a huge Canadian Tire across the lot, and lots of cute restaurants, and some medical clinics, etc.). The parking lot is huge, too, and free, so there's never a problem driving here. For me, though, I'm not a fan of the London Drug chain. I find their prices higher than any other store selling the same merchandise (and that says a lot, as Vancouver prices are crazy high, compared to every other city I've lived in). And to me, price points rank up there in how I rate stores. And in this particular store, the other day when my kid ad I visited, we walked up and down the aisles looking for some specific items, and there were no employees on the floor to ask for help (if there were, they were in hiding). We went to the cashiers to ask for help and the few that were there were busy ringing up customers and they didn't look up at us as we stood by for a few minutes. It was not good. After spending about ten minutes in the store wandering, we left without buying what we came in to get. Another disadvantage lies in the logistics of leaving this parking lot. There are no traffic lights if you're exiting on Road 5 (by the Starbucks), or at some other exit points. And if you're clueless like I was when I first visited this mall, on a weekday at 3pm, know that you will NEVER ever leave this lot and you will grow old and die in your car waiting to get out of the Ironwood lot. No exaggeration. (Note: only visit on a weekend or super early or super late on a weekday. Or else!). On a side note, I WILL add that I DO like LD for photo development. I always order my prints online and pick them up in their photo departments. They are great for that!

A Panasonic 'microwave / convection oven' has been the "Monarch of the kitchen" for a good long…read morewhile!! Originally purchased (at a local, nearby Burnaby retailer) in late-2002, it is still doing it's thing well, and much-enjoyed today!! The purchase of this unit was the second of its type for me. The first unit was purchased in Corner Brook, NL, back in the 80's, when I lived and worked there. But when I was transferred back to the 'Mainland' in the early-90's, I let it move to a fellow worker there. I missed it!! and when I retired soon after, and moved back to BC, getting another unit was high up on my 'must get' list of things to purchase. So happy to have made this 'Panasonic' purchase -- the unit has been such a faithful helper in the kitchen!!

I placed another order last week -- found a few more small, kitchen accessories / tools to replace…read more,or supplement my current collection. My order this time included: - Amco Advanced Performance Ladle (stainless steel, to replace well-worn synthetic) - Amco Advanced Performance Whisk (large, stainless steel unit, to supplement a small one) - Kuchenprofi Oil Mister / Dispenser (have never had one, now I finally do) - Kuhn Rikon COLORI knives (first tries, to replace some old and seldom used knives) - Chef's Knife (red) - Baguette Knife (brown) - Nonstick Utility Knife (black) - Original Serrated Knife (yellow) Another fine and successful shopping experience with 'City Chef' -- all the way, from the fun browsing of their website, through their prompt attention to my order, and its packaging and shipping (plus, the good time, final destination delivery from Canada Post). My thanks to everyone involved. Now it is time to fully-unpack, enable, and enjoy my new kitchen helpers!

Rent increases every year ! . They had a power outage once and I was locked in as the gate wouldn't…read moreopen, no posted phone numbers to call.

I got a locker with Advanced Storage Centres' Richmond location just over three years, and while I…read moream extremely happy to finally have my stuff out of there, I'm also grateful that at a desperate time I actually made the right selection. I was having to get out of a house that had turned out to be something other than it had first appeared, and Advanced was the only facility that I could find at the time that did not require a credit card, and where I could simply pay by the month without a term agreement. The staff have always been courteous, if they haven't been able to offer at least a smile it has been because either they are tired or they are having to help me with something when their office shift should be finished. It is a huge facility, so I can't speak for all of the units, but mine was dry, clean, and I never saw signs of rodents or insect infestation. 3 years in and my totes of paperbacks look as though they had been in a humidity controlled archival system. About the only complaints that I could offer would be that their online payment system used to be almost a ritualistic gaunlet to navigate (I believe that they have fixed that), and their automated warning software will send payment due prompts when arrangements have already been made between human beings. Oh, yeah, and as a pedestrian pushing or pulling a cart, the "One Way" entrance/exit gates are somewhat irritating, massively so if it is after office hours and you realize that the only open washroom is a minimum of a ten minute walk away. At least I felt safe walking away from my stuff for a while the times that particular issue came up. That's sort of the point, right? PS I'm from Vancouver, not San Fran, that's just Yelp being weird.

Beware of this store!!!…read more I visited the Richmond Daniadown shortly before Christmas 2011, in search of a new duvet. The store was very messy (perhaps because of the Christmas rush) and there was only one salesperson trying to assist several customers at the same time. I waited for 20 minutes, and when she finally came over to help me, she was very rude and tried to pressure me to purchase the most expensive duvet in the store. I elected to buy a "3 in 1" wool duvet instead, and I could tell that my decision irritated her - perhaps she was disappointed because the commission would not be as high? The duvet itself is clearly of an inferior quality (almost all of the products in this store are made in China). It has a terrible smell and fell apart after one cycle (gentle) in the washing machine. A major reason I purchased this particular duvet was because it was supposedly "Machine Washable". When I called the store to inquire about a repair/exchange/refund for the duvet, I was curtly informed that all duvet products are "Final Sale". The salesperson also stated in a very condescending manner that I had "obviously" washed the duvet incorrectly and thus caused it to fall apart. I tried to move up the ladder and speak to the division manager, but he was also incredibly rude and seemed more concerned about defending the duvet than providing customer service. I am 60+ years old, and he spoke to me like a child. All in all, my experience with both the duvet itself and the customer service at this store was horrendous. My only recommendation is to stay far, far away!!

They had a really pushy employee there, and they fired him after he yelled at me for not taking a…read morecart outside. The guy was obsessive compulsive about recycling I guess, but his intrusive nature and following me around the tiny place stressed me out so much o dropped my stuff on the floor and walked out. He came outside and yelled at me as I was getting into my car! My experience was bad and the next time I went there I was prepared for him but he was already gone!

If you go to the Encorp site you will notice that this location has a 5 star rating…read more I think that they deserve it. The service is friendly (run by a Korean family) and it is clean, efficient and they have a sink for you to wash your hands after disposing of those sticky icky bottles. http://www.encorp.ca/cfm/index.cfm?It=902&Lo=300,17&Se=2&St=Richmond&Sv=depot

We had someone check out the leak in our apartment and he did it so quick! It was unbelievable and…read morehe investigated the leak so thoroughly. I was impressed by how great he did the job! Although, he said it was his last week that time, we can never forget his customer service and how wonderful he was with us and calmed us through our stresses about mold and water damage throughout the apartment. A big thank you to this kind heart and we really appreciate it! Also, the price was lower than expected!

Terrible customer service. I called the company and they were very rude and hung up on me. If this…read moreis how they treat their customers over the phone, I cannot imagine how they treat you when they show up to your house.