I have been a happy customer of Ayreborn for the past couple of years. I can confirm that not only…read moredo they have the best prices and products but as well phenomenal knowledge and customer service. I want to personally thank Bryan, Justin and Colin and team for a job well done. You are indeed making a dent in the high end of audio and video industry. You make this industry so much more open and friendly. Congratulations on your 20th Anniversary as well.

Good prices. Don't pay regular prices because audio gear over $1k can ALWAYS be discounted, even…read morewhen they tell you the manufacturer doesn't allow discounts which is just a myth. Customer service is lacking.

Finding Finely Tuned Technologies was thru a professional referral. Richard called me back within…read morehours and we made arrangements for him to come and quote on the work (multiple tv mounts and Bose soundbar hook up). He was prompt, professional, courteous and really knew his business. The scope of work turned out to be more than I thought yet he stayed within my budget. In fact his follow up was great when I needed assistance with a technical issue. I highly recommend Richard if you want someone who is meticulous, knowledgeable and does amazing work. Right, and he has a great sense of humour!

We hired Richard to help us figure out what we needed to have Dolby Atmos in our house. He started…read moreby trying to tell me that my receiver wouldn't support it - which it does and says so on the front panel. He then sold us on some very expensive speakers after he spent 20 minutes telling us how poor quality our current Bose system, that is VERY good, was. We made an agreement that he would install the new speakers (Left, Centre, Right) and properly install the remaining two. Hiding all cables behind or along baseboards and mounting them to the wall. He had us run cables under the couch.. I had to work away from home on the day of the installation and that was ok as my fiancé was home and we trusted Richard to at least complete what we had agreed upon. Our appointment was at 10:00AM. He didn't show up until nearly 11AM. Then he proceeded to spend SIX HOURS merely plugging in three speakers and organizing HDMI cables - this organization of cables was not agreed upon before hand. Richard - at the end of the day - then stated that he had forgotten the majority of the materials he required to complete the job and wouldn't be able to mount the sound panel or the rear speakers to the wall. So now we have to wait 5 days for him to get organized and return to finish the job. My fiancé and I sit down to watch a brand new movie with Dolby Atmos sound and...... nothing is set up. Richard, quite literally, didn't set up Atmos on any single one of our 5 devices. I emailed Richard and he told me that he unplugged HDMI cables at random and labeled them as whatever he wanted to label as. This caused a catastrophic malfunction in which we could not watch anything in 4K HDR, on the extremely high end set up that we have. I spent the next two days - an entire weekend - fixing the problems he created and when we contacted him via email, he was flippant and rude. He literally googled the answer and sent me a quote from the first article like it was from some technician he knew. He was dismissively apologetic and ultimately didn't care about the weekend long inconvenience and additional work that he caused us. When Richard finally showed up to complete the job - He didn't even bring the required parts, AGAIN! At this time I was out of the house and my fiancé was once again in charge. She called me and we decided that Richard was on his last strike with us. It was costing us far too much in lost wages for such an expensive install and ultimately, he was in WAY over his head with the level of knowledge required to install everything properly. My fiancé sent Richard away & I began emailing him my thoughts and what we expected. His response to our honest disappointment & inconvenience was, once again, extremely flippant and rude. He dismissed us, said he wouldn't not be able to complete the work properly and ran away from the responsibility of completing the job he quoted and agreed upon. This is the worst part; Richard then sent me an invoice for the labour to install the equipment. He attempted to bill us for an additional two hours of labour - at $90 per hour - FOR ORGANIZIG HDMI CABLES! Again, something that was not agreed upon and when he was doing the organization of HDMI cables, he didn't even mention that he was going to bill us a total of $180.00 to use a label maker and label each cable. I denied Richard this egregious addition to the bill and paid him the 4 hours that was quoted and agreed upon. To summarize; we were left with a non-functioning home theatre system after our first installation. His second trip to our home yielded the same result as he brought nothing to complete the job with him. Then ran away when asked about his poor business practices and extreme level of disorganization. Richard Stokes (The man who owns and operates Finely Tuned) is nothing but a glorified salesman and terrible businessman who is trying desperately to stay in touch with new technology. He will oversell you on both the equipment he peddles and his lacking installation abilities. DO NOT USE FINELY TUNED FOR ANYTHING!

How can you turn your home into five star hotel experience with a concierge that you can call…read moreanytime to access home services like snow removal (hello winter 2016/2017!), stock your refrigerator after a long trip or ensure that your alarm system is working and your home is safe while you are busy at work or on the road? Call Provident Security. We have had an outstanding service experience with Provident. Their service teams are prompt, knowledgeable, reliable, professional, friendly and they go the extra mile. Over the snowy holiday season in Vancouver, we have been able to rely on Provident Security to keep our walkways clear and continue to provide excellent security services to us. Memorable holiday moments include an upbeat Provident Team Member showing up in shorts to clear our walkway (ummm, he's from Calgary and we'all are clearly weather wimps in Vancouver!), another enthusiastic team member showing up with a snow blower (cool!) and three separate visits by Provident Team Members that insisted on not letting the ice that set in over the New Year's holiday get the best of them - they wouldn't give up until they made sure that our walkways were clear of the crazy ice. You are welcome, all you holiday runners and dog walkers!

I have personally used the services of Provident Security since 1998. As a local Westside Realtor,…read moreI also have no hesitation to refer their services out to my Clients as I know they will be taken care of. They are an amazing company. Customer service is phenomenal. The guaranteed response time has come into play a few times over the years and I have always been taken care of quickly and efficiently. Great personal service and follow up. Professional staff. I highly recommend Provident Security. I wouldn't choose any other company.

I have been dealing with Audiofi for almost 2 yrs now and have found the products they carry, and…read moretheir level of service, to be outstanding. Audiofi will continue to get all my business. John

One of the best retail experiences I've had in years: quality and knowledgeable service. I came…read morebecause of excellent reviews to replace equipment over 40 years old. I had a budget and Phillip gave me excellent guidance both as to suitable equipment for our main listening space and placement. He also suggested a Keno portable speaker for the rest of the house which has turned out to be terrific. Learned a lot just talking to him about the equipment, and Phillip reinforced the idea that my budget was quite sufficient to get a good quality listening experience. After a few weeks, the amplifier (Marantz 60) would not turn on or would turn off by itself. I was talking to Perry now (Phillip on vacation) and after doing some troubleshooting over the phone he suggested I bring it in. He could not get it to malfunction in the shop. I arranged to pick it up, and Perry came in especially to meet me on Good Friday. He steered me to experiment with trying different outlets at home, which turned out to the issue. Thanks to both Phillp and Perry; I will certainly be back.

Excellent service and quality, and best quoted rate. We needed to replace a shower glass panel, and…read moreKristy glass was responsive and wonderful to work with. Sergey was very friendly and he really knows what he is doing. Would definitely work with them again!

Excellent job done by this company! We had great service from the estimate to installation. We are…read morevery pleased with the result and the workmanship. They know their stuff! We would definitely give them a call should we need their service in the future! Thank you so much!

I found these guys on a Craigslist search for help with some home AV projects. They were extremely…read morecourteous in communication and when they showed up they were professional, polite and efficient. They unraveled our new home's mystery network of wires and cables so that we could finally get sound from built in speakers that came with the place. A+, would totally recommend Jason and Dean at Teson solutions.

I'm so mad at Telus's service. Their internet is incredibly slow and often disconnects when I'm…read morehalf way through my paper or a round of game. I have tried to contact them for help but the only solution they gave me is to unplug the main box, but it's not helping at all. Also, when I was about to reach for help today, they literally banned me from logging in to access the costumer service. I'm having to use my data right now to write this review, this is insane.

I came in today looking to upgrade my phone, I had come in about a month ago and spoke with Jed…read moreabout my options and was lucky to have him again today! Not only did he remember that conversation but he was able to explain the differences in phones and options in way I could clearly understand. He gave me great advice and really went above and beyond with his costumer service . I would happily recommend anyone I know to go see him for their phone needs! Thanks Jed!

I don't usually write reviews but these guys really impressed me. They installed a mount for a…read moresoundbar on the tv as well as concealed cables behind the wall. They arrived wearing masks and gloves and were very careful with social distancing. Professional, efficient, friendly, patient and answered questions respectfully, decent price that was cheaper than competitors, problem solved well when they discovered a problem. I have already recommended them to friends!!!