On Wednesday I realized my washing machine wasn't spinning--only draining. On Thursday I began…read moremaking inquiries, and Josh returned my call on Friday. He was able to accurately diagnose the problem over the phone and stopped by that afternoon to install a new actuator, allowing me to wash light loads through the weekend. Within a week, he had installed a new suspension, and the machine is now working perfectly. His prices were very reasonable, and I truly appreciated the prompt, knowledgeable service. Highly recommend!

Arrived on time, very professional, explained every step, very knowledgeable, efficient use of…read moretime, very fair price to fix our ice maker. Highly recommend Josh Kistner for appliance repair.

Excellent, courteous service! Came out on a Saturday and did troubleshooting to get me back up…read more Very knowledgeable and fair. Will definitely use them on all future appliance issues. Thank you R&K!

I've had to use my couple times and has always been fair with Price and working with me getting the…read moreparts whatever I need I would definitely recommend

Real friendly and great customer service will say five stars they even went further with my service…read moreand cleaned my dryer up

This has been a reasonably priced store in the past. However I needed a stove element quickly for…read morethe Christmas holiday cooking. Much to my surprise, I was charged over double for the part compared to other online/in store prices. They had me over an barrel since I needed the part immediately, so it appears Brian's Appliance marked up the price significantly.

We have a Frigidaire induction range and started getting the ill fated 45 error message. Frigidaire…read moretried to schedule a company out of Charlotte but we insisted on something closer. Charles came out and quickly diagnosed a fan issue. Sadly Frigidaire is VERY slow sending parts so it took a while for the fan to arrive. Charles came out the next day after the part weas received and we can now use our oven again. Charles explained the issue and ensured that everything was working as expected. He was pleasant and courteous and he got us going. Thanks

Charles was our repairman for our refrigerator. He arrived when he said he would, he was…read moreappropriately dressed, and very well mannered. He was knowledgeable about our Frigidaire, and sorted out what was going on almost immediately. He set up a diagnostic arrangement which will show us whether it is worth repairing or buying another one. It was a very good experience for us.

My home warranty company assigned Appalachian Appliance Repair to the service request for a leaking…read moredishwasher and non-heating microwave. I reached out to Justin via a text message, and he called me the same day, on Tuesday, to schedule an appointment for Thursday. He gave me a 2-hour window and showed up on time during the first hour. He quickly assessed the situation and submitted the necessary documentation to the home warranty for replacement. I would use his services again.

Justin is very dependable. He tells us when he can come, and he arrives punctually. He is very…read moreknowledgeable and zeros in on repair requirements quickly. And his repair work is outstanding. If Justin foresees a problem, he will explain the necessary repaor and do it correctly. My wife and I have used his expertise several times, and we are very satisfied . We recommend Appalachian Appliance Repair very highly.

This guy is a scam. 0% recommend using his service. He came to my house and took the belt off the…read morewasher. Charged me $100 and I never heard from him again despite my attempts to text and call him everyday for 2 weeks. He sucks. What a disgrace to humanity to rip people off like this. I have now been without a working washer for a month and have decided to just fix it myself. I am appalled at such behavior. I am a single mom and $100 to get something vital in my household fixed is no small amount. I am so angry. I hope he never makes another $1 until he goes and works for someone else and is held to a moral standard by a real man who knows right from wrong.

So, someone recommended Elite to me when my washer went out. I called and left a message. He…read morereturned my call, came and assessed, said how much the repair would cost (which we paid upfront), and came back and repaired it. Then, apparently, my renter did not help him understand what else it was doing. She sent a video and he told her DO NOT run it. It was off balance and needs further work. However, he told me when he would come back and never did! I have texted AND called multiple times, and he refuses to communicate. So, I wish I'd have just gone and bought a new one. Even worse, the washer I needed was on sale for 2-3 weeks, and now it's gone up $200. Plus, I'm out the $225 on the first repair! He acted like it would be relatively easy and inexpensive and would have still been less than the cost of a new one. He seemed like a nice guy, so I don't understand why he refuses to return my call.

Our ice maker had been broken for a month. One tech said it needed a part and then would be back to…read moreinstall. The appointment was canceled due to medical emergency, but we couldn't get a reschedule. I called Mr Appliance, was scheduled, tech came out, diagnosed the problem (no part needed) and had the ice maker up and running that afternoon! We are very grateful.

Over priced work and the ice box still doesn't work for over 2 months paid out $660 for a casket on…read moremy fridge. The technician came back 3 times and wanted over $300 for another 2 gasket seals. I could purchase a new fridge for $1000.

David was very prompt. He fixed my dryer and it works great! He was cheaper than anyone I called. I…read moreWill highly recommend his service. He traveled very far and never changed me mileage He had My Business

From the owner: We repair most major home appliances including washers, dryers, freezers, refrigerators, ranges…read moreand more. Call us today.