We got our bearded dragon here and we had such a great experience! The staff is incredibly…read moreknowledgeable and helpful, and we left feeling very well prepared to care for our new pet!

I purchased 6 Galaxy Rasboras and 6 Harlequin Rasboras. I acclimated them the same amount of time,…read moreabout 30 minutes. The Harlequin Ras boras did fine, the Galaxies all died. I brought in a sample of my water(had aquariums for over 20 yrs.) and the water tested out fine, a little high in salt as I have a softner for my well water. There are 8 Zebra Danios in the tank as well, they have been in the tank for a few months. NO REPLACEMENT FISH WERE OFFERED!! THEY SELL SICK FISH!! DO NOT BUY FROM HERE!! SO DISAPPOINTED!!

They overcharged us for dog food on their current sale. No signage or ad statement but cost us 20…read moremore

After coming to terms with the fact that our pug may have a food allergy; we decided that we would…read morebegin the process of switching their food to a grain free option. We researched several brands online and decided to give one a try. After checking that manufacturers website for stores in West Michigan we ended up at Chow Hound. When you walk into this location there are registers off to the left, and dog food all along the wall to the right. The back of the store has a dog washing station and public restroom. While trying to find the brand that we were searching for an employee came up and asked if we needed assistance finding anything. I asked him if they carried Evo as that was one of the brands we had checked out. He said they did and took me right back to where they were located. Directly behind that was a rep from Nature's Variety and another Chow Hound employee chatting. We checked out the different options and were trying to decide what we wanted to do as we were not 100% sold on switching from Fromm. The lady from NV told us that if we needed any assistance that they were there to help. She ended up giving us a sample of their products and began to tell us how there's were different and similar to Evo. I told her that we thought our pug had a food allergy and she went further into what the allergy could in fact be. I know she doesn't work for Chow Hound but she was amazing!!! Once we selected the brand and food we wanted to try out we proceeded to the check out lane. At the time only one lane was open but another employee quickly came up and opened another. The checkout process was very quick and easy. They do offer a rewards program but I did not inquire as this is a local business and I am from the Indianapolis area. BUT next time I am up here (and if I lived here) this would be the place I'd get all my pets supplies.

I'm a cat owner and they have had everything I need. The have the high quality Blue Buffalo and…read moremany other similar brands. They also have a good selection for cat litter. I have been happy with my visits so far. I have not been involved with the pet adoption or grooming services but as far as pet supplies go I have not been disappointed.

Staff is polite and knowledgeable. Stores do not carry some cat food varieties and sizes.read more

I had a very pleasant experience here! Brought my dog in for the walk in nail trimming (times are…read morelisted on website). I went right at the beginning of the day on Sunday and was able to be seen right away. The worker was incredible gracious with my dog who doesn't enjoy nail trims and has some separation anxiety. She let me go back and hold her to help make the process smoother. Despite my dog being fidgety, she was super kind throughout. The store was clean and they have fun "cookie" treats you can purchase by the register (which my pup loved eating later). Will be returning!

As new pet parents, my boyfriend and I have found that Chowhound is our favorite place to get…read moresupplies for our kitten. They are a locally owned business that we really like to support. This location is new, clean, and always well-stocked. The employees are all super friendly and always ask if we need help finding anything and are happy to give advice based on their own experience, as most of them have pets of their own. They have items for dogs and cats, of course, but also things for small furry pets and even have some small furry pets for sale! They also have cats that are ready for adoption inside the store which are fun to check out whenever we visit. Chow Hound has a self-serve dog wash which seems like it would be really convenient if you didn't have the room or facilities available for that at your house. The variety of products they stock is kind of mind-boggling and I see something fun each time I visit. We love their selection of canned cat food; they have really high quality stuff that you can't get at a regular grocery store. There are plenty of toys, treats, and accessories for all pets too! The store is laid out nicely with low shelves so you can see where everything is pretty easily, unlike some other pet store chains I've been to. The store is super clean and really bright and I always feel happy when I'm there! They have a rewards program that allows you to earn points for every purchase and each time you earn enough points, you get a $10 off coupon. We haven't earned enough points yet, but it's a nice incentive. As others have mentioned, prices at Chow Hound might be a little more than Amazon or other national chain retailers but we like to support this local store in our area. I definitely recommend checking them out for pet supplies!

If you care about your dog's wellbeing and your own peace of mind, I would strongly recommend going…read moreelsewhere. I brought my 9 lb dog in for a basic wash, dry, and trim on 3/25/26. When I picked him up, I was told he had been injured during grooming--the groomer cut his paw pad, causing significant bleeding. I was advised to take him to the vet if needed and was assured I would be reimbursed. The emergency vet visit cost $430. I was told a reimbursement check would be ready within one week. Instead, I received no updates and had to initiate every follow-up myself. I was given conflicting information multiple times about the status of the check (ready, needed a signature, needed to be drafted), which felt very disorganized and dishonest. Without my agreement, they eventually decided to mail the check instead of having it available for pickup as originally discussed. I did receive it, but it arrived 9 days later than promised. I was also asked to re-explain the situation because they had "two injuries in the last week," which is extremely concerning. Accidents can happen, but the lack of communication, accountability, and follow-through here was unacceptable. I will not be returning

We've been going to Fido and Stitch for at least a year. Our pup had one or two nice haircuts -…read morehe's a medium sized doodle. The last couple of haircuts, the groomer has not listened to requests re: fur on his face. It's been a slapdash job and yesterday, in spite of asking for the longest clipping so my dog could stay warm in January, he came home with short hair, and now he will freeze. And this is in spite of having no mats or need for short cut. Lastly, this place charges more per hour than my own stylist. Pretty outrageous.

I get cat food and treats from this location. Never too…read morebusy to get checked out promptly and the staff is friendly. They rarely ran out of canned cat food during pandemic supply chain shortages

I haven't checked out or really shopped at any of their other local locations but I've never felt…read morethe need to since not only has this store always been well stocked with anything/everything my kitty girls need, it's also full of helpful and kind staff who go out of their way to make sure anyone in need of assistance can get it. I plan on going to this location as long as I can, even if it eventually becomes slightly more out of the way. They also have one of the best rewards systems I've used around in my opinion.

I took Adult 101 with Parker and had a great experience! She was very knowledgeable and helpful…read morewith the basics of training. I like that the classes are smaller so the sessions feel more individualized and my pup was able to train without major distractions. I would love to see more classes available after 5pm or on the weekends to access my work schedule.

My two pups struggled with separation anxiety for years. I tried numerous trainers and vets to get…read morethem the help they needed. It wasn't until I found a Behaviorist that listened and referred me to Jenn and A Pleasant Dog. Through medication and training they have made significant progress. So much so that I've gained a big portion of my own life back. I am so grateful to Jenn, her help and her techniques. I could not recommend A Pleasant Dog more highly. Forever grateful.

We couldn't be happier with our adoption experience with Pet Tales! I completed an online…read moreapplication and received a call from the rescue within 24 hours. The volunteer asked me to contact my vet's office and give the staff permission to give them information about our care of our dogs and our cat who had recently passed. Once we were approved to adopt, a foster parent called to schedule a meet and greet. The cats were so healthy, well cared for and happy! We adopted a brother and sister who were well bonded. I have shared contact information for the rescue with friends who are interested in adopting

Today is #ThankYouThursday and I want to thank Pet Tales Rescue for the work they do to foster and…read moreadopt out pets to loving homes. The rescue is entirely foster-based so they don't have a physical location. I had been following a few local rescues on social media as we were interested in getting a second cat. Every day I'd show Nate another set of photos of cute kitties asking if he wanted to meet them! I eventually filled out their adoption application with the idea that we'd be ready if we found a cat we wanted to meet. Once I saw "Kiwi" a little tortie cat I knew I wanted to meet her, so once our application was approved and our vet references checked, we were connected with the foster who set up a time for us to come visit. She gave us all the info about Kiwi who we were approved to adopt, so we went and picked her up a few days later and now we can't imagine our home without her. Thanks, Pet Tales Rescue!

I cannot say enough great things about Puppy Dog Nursery in Grandville! The staff here are…read moreabsolutely amazing. Every single person is knowledgeable, friendly, and you can tell they truly care about the puppies and the families that come in. They take the time to answer questions, educate people about the breeds, and make sure every puppy goes to the right home. The facility itself is also incredibly clean and well maintained. You can tell they put a lot of effort into keeping everything sanitized and comfortable for the puppies. It never feels overwhelming or chaotic -- everything is organized and professional. Most importantly, the puppies are healthy, happy, and very well cared for. You can see that they are socialized, loved, and monitored closely. It's clear that their health and wellbeing are a top priority. If you're looking for a place that truly cares about their animals and provides a great experience for customers, Puppy Dog Nursery is the place to go. I would highly recommend them to anyone looking for a puppy or just wanting to learn more about different breeds!

Super bad service and rude people. Came in specifically to play with a Dachshund and the lady very…read morerudely told us we weren't allowed to play with him because it was for serious injuries only, walks away and ignores us even after we say we are serious. We would have walked out with him right now. This was about 5 minutes ago so whoever was working it was the younger girl.