Excellent service! Brittney (I believe this was their name) was absolutely amazing. They helped me…read morediscover some new games that will be perfect for my boyfriend's birthday. They even helped me find an old game that I've been looking for for years! I will definitely be coming back for future purchases.

I was in there today after I got off work. I was going to buy some items for Christmas. It is hot,…read morecramped, very chaotic. I could not get help at all. There were three guys ( game nerds ) singing some song in line, very annoying. A young lady buying something and having issues.I think she was with the three guys. Another guest buying a tablet and had no idea what she wanted. An another customer walked in wanting help. I put down part of what I was going to buy and left. Yes the two employees were a little busy. But the singing, the temp of store and cramped chaotic merchandising was more then I could take. This location was the friendliest and best kept store in the area. Now it is kinda getto.

Many thank yous to Michael and Kyla for making sure all my Game needs were met and membership was…read morere-newed without any problems. Michael thank you for helping to decide to get the Luke Cage Action Figure!!! My collection is definitely going to be even more on point!!!

I love this store it's really a w store I would recommend coming here for all of your gaming thingsread more

I'm very happy about this GameStop being so close to home. They were nice inside the store. The…read morestore looks just like any other GameStop, small with tons of games. I ordered for curbside pickup minutes after the cutoff for the day but I was already passing by on my way home, so I stopped in not even expecting to get my game, but just to ask. They made it work! I got my game and didn't have to go back. Plenty of parking in the Linwood parking lot. I gave four stars because in general I think the pricing between new and used from GameStop corporate is confusing. I'm not sure how this store handles it because I didn't encounter the confusing situation while here...will update review based on my next experience, but I will be returning to this store! So excited for the convenience!

I'm so thankful for the kind GameStop staff who made sure I got the game I needed. They went above…read moreand beyond and we'll continue to go to this one in particular.

This location has so many great reviews so I don't feel great doing this... but I went to this…read morelocation specifically because the website said it had a copy of the game I was looking for in stock. I'll note it's not a super popular game, but they did have a similar version. While there, looking for the game, I overheard the employee telling another customer how GameStop isn't doing well since it has to compete with online and so many other retailers. When I asked at the counter since I couldn't find it, the employee looked it up and said they didn't have it, couldn't explain why the website would say their location did, but did recommend I go to a different location further north that supposedly had it. Not sure why I'd do that at this point because at this point... I will just order it online.

My son and i took his PS4 game in to sell. I hadn't talked it over with my Bride before doing it…read moreand when we got home she was......not happy. I took the cash and receipt back to the store and Chase, who I believe is the assistant Manager did a GREAT job of explaining to me how we could do a "trade back". It took a week because of the rules in Marion County but Chase most definitely brought tranquility back to my house. I'd recommend this store without reservation to anyone looking to buy or sell games and systems.

I love this GameStop, and that's because of the staff…read more Regularly there's this one woman + one man who usually are working when I come in. They are SO nice and always open to talking nerd stuff. Both are very well educated on video games (old and new) and very enthusiastic. They are great at answering questions and sharing information on upcoming games. This is a nice store with a lot of stuff besides video games - shirts, funko figures, toys, etc. clearance items too, sometimes. There's also a PS4 and Nintendo Switch set up so you can try out games - super fun!!

Like almost all the Game Stops I've ever been to, the staff are pleasant & don't hover. They are…read moreusually very good about asking what systems you have, what kind of games you're into & are eager to tell you about upcoming releases. Many years ago I brought my son here for a midnight release for one of his favorite game series. The guys gave great advice, talked directly to my quiet preteen son & helped this non gaming mom know the difference in products. I upgraded to the better (more goodies/ more expensive) version based on this interaction. I'm glad to see the level of service hasn't gone down!

So far I havent had a bad experience. Usually buy preowned games and save a some cash which I like!…read moreAlways been helpful when I've went it. They've given me good input. Decent advice and all that. I have not been in any other game stop so I have no idea how to compare to a other... this one is my only one I go too. Thanks for bei g so helpful!

Great to work with, always kind, everyone goes above and beyond. The manager Shannon is a gem of a…read morehuman.

Stopped in and visited this GameStop to pick up two online orders. My children love video games,…read moreand they fortunately aren't averse to receiving used games as Christmas presents. Good thing, because whatta deal! Used games are cheaper than new games, just FYI. This GameStop is located in the Castleton Mall, but fortunately it's located near the main entrance, so you don't have to walk far. The guy who helped me looked a little overwhelmed, but maybe it's because I was visiting around the holidays.

Hadn't been into this gamestop in a while. It is nearing Christmas and I got an email saying they…read morehad started black Friday sales early, YEAH. I took my son in to browse and low and behold they had a great deal on PS4 controllers so I bought one. The salespeople were helpful and held it for us. They had a nice selection of games already 50% off so I couldn't help but pick up the VR version of Grand Turismo for $10. They do have a decent loyalty program you sign up for but unlike other stores it costs money but it is usually worth it if you buy a few items there. They had a great selection and are geared up for the holidays. Check out was quick and not too pushy but then again I already have the pro card. I did get the warranty on the controller as those are known to have issues periodically.

Tonight GameStop lost my business. I had the doors locked on me at a midnight event at 11:51. I…read moreproceeded to wait the additional 9 minutes as a line formed behind me. As people began moving through the line; an employee came to inform us that we were too late and had to return tomorrow. Everyone was stunned as it made very little sense. I had purchased this game in full and this GameStop had my copy and I was still turned away. The snarky employee's utterances were extremely rude and unprofessional to boot. I will never fathom why people choose corporate bureaucracy over human decency. This fiasco (and many many others) are the final nail in the coffin of my relationship with Gamestop. Get bent.

Andrew is the best! We brought our 9 year old grandson in and Andrew went above and beyond helping…read moreus out. He is knowledgeable and connects well with the customers. We walked out of there with everything we needed and felt we were given the best advice and direction!

Great location I do most of my preorders here now and if I don't know the name of the game or item…read morethat I am looking for at the moment. Most of the time if I describe it or tell them what I do know they will most likely know what it is and get it or show me on the computer.

Best game stop anywhere…read more The employees that work here know everything there is about gaming. You can have any question and they have the right answer. The store is very nice laid out. The employees have always been extremely friendly and helpful. Always easier to stop at game stop then anywhere else if you need a game especially this one at this location.

I didn't realize that I had already reviewed this Gamestop. (Hi, I have a bad memory, apparently.)…read moreBut everything that I mentioned in my 2018 review still applies. This is still a great store to browse for video games. The people still stay out of your way and just let you be. There are still lots of options, but not too many. It's still a great brick-and-mortar video game shop to buy or browse for video games and video-game accessories. My oldest son inherited an old-school Nintendo DS, and he is always on the lookout for games to add to his collection. He didn't immediately see any on display here at the store, but when we asked the friendly person behind the counter, the friendly person opened a drawer that was full of DS games. My son found one that he's been wanting! So, it helps to talk to the people behind the counter if you have a special need or request. They seem knowledgable and ready to help you.

I went in person due to the fact that ordering online and getting a hold of Customer Service is…read moreimpossible. The man I worked with helped me and even was able to have the manager come in to sort out my broken console. DO NOT BUY ONLINE- go to a store. I have shopped at this store on and off for over 10 years. Always knowledgeable and helpful. Customer Support Line?? Waste of time, energy, etc. I would rate trying to get ahold of Customer Support as a negative number. Horrible and embarrassing for the owner to have it be so difficult to talk to a real person!!! Shop only in store and avoid the hassle