This is only my second time here, however I will definitely keep recommending this place to other people.
The machines are very very nice and new. The man was trying to explain to me that they are special washing machines that spin faster than a normal washing machine, therefore cutting time in the dryer. I like to use their medium sized washing machines, and I think I wait between 30-40 mins? Not 100% sure though. There are 16 dryers, 2 large washers (I think?), 7 medium washers, and 7 small washers. I've only used the medium, and for their standard wash (not including extra spin, extra wash, etc.) it's $5.00. I'm not sure compared to other laundromats, but it seems a little bit on the pricier side. The dryers are 25 cents per 7 mins I believe? Not bad, especially since their washers do most of the drying, so I only spend around a dollar drying my clothes.
The customer service here is impeccable. I was greeted right away. They immediately asked if I've been here before, and after telling them no, the man welcomed me, asked for my name, and gave me a quick tour. He made me feel so comfortable and encouraged any question I had. He was telling me about their family plan, which if you have a family, I'm sure you'd find it useful. But it's just me, so I didn't really want to hear too much about it. I loved how he wasn't shoving the deal down my throat, badgering me to consider it. He simply told me about it just so I can weigh my own options and make the best deal out of their services. Thumbs up!
The second time coming in here, one of the women welcomed me and made sure I've been here before. When I told her I'm still rather new, she told me to let her know if I have any questions or need any help. Super nice. I put my laundry in the washer, started it, and about 30 seconds after, I realized I forgot to put the sweatshirt I was wearing in! I asked her if I could stop the machine and restart it because I forgot my sweatshirt, and she unfortunately told me no :( I totally get it, not her fault, but I was so disappointed. A minute later, she called me over, stopped my machine, told me to put my sweatshirt in, and she swiped her own card to restart it. I was soooo thankful! Blown away by the genuine service here! read more