I absolutely love Hartville Hardware's flagship store which I've been going to with my parents…read moresince I can remember so I was very excited to hear they were opening another store in Tallmadge which is even closer to home! As soon-to-be homeowners, we headed into the store this past Saturday during their Grand Opening celebration to check out what they've got in stock and get some ideas for our future home with a focus on paint swatches as a first step to make the place our own. I'm delighted to report that, despite not being as large as their flagship store (so huge it is purportedly America's largest hardware store) they have an excellent variety of items and an equally delightful shopping experience with plenty of helpful staff on hand. Some brands they offer include Yeti, Carhartt, Benjamin Moore paints (which they were giving away free samples of), Stihl (which my husband tells me are among the best outdoor lawn care tools one can buy), Milwaukee tools, Kitchen Aid appliances, DoIt Best hardware and household items, and many many other odds and ends for your home care and repair needs from plumbing to cleaning! They also have some gorgeous outdoor patio examples set up featuring the awesome brick and stone options they have available to help you envision the outdoor multi-tier-pergola living space of my dreams. ;) I really look forward to returning here for various household needs and for 'browsing' some aspirational DIY and other home needs. Kudos to them for repurposing the previous Henry Bierce hardware space in Tallmadge.

This hardware store is fun to shop in and browse- always something there to buy even when not…read morelooking! A huge variety of items and very helpful when investing in remodeling.

When I walked in and went to the counter in a great mood and said hello, the employee didn't look…read moreat me and greeted me with "What do you need?" as if I was interrupting him. I told him how rude that was and decided to leave. Customer service and body language matters, and this experience was disappointing. As a business owner, I would never allow anyone to treat customers this way. I'll take my dollars elsewhere!

This place has been around a very long time they are well established very helpful the place is…read moreclean parking lot etc I would like to leave a special review for Billy in dock 6 he is very helpful he's polite hes a very good worker he's committed to helping ya and you will leave happy everything cut and done with Patience. Seee ya in my next trip to Carter Jones lumber

Needed grass seed so we decided to stop here. Glad we did. This location had plenty of choices…read more Staff was around too in case we had questions. The store was well-lit with nice wide aisles so it was easy to navigate a cart. The checkout process was easy too with many lanes open. We were also asked if we needed any assistance out, which I thought was nice. The cashier thanked us for shopping at Menards.

Menards... Where do I start? I ordered a few things online. I got the series of emails and texts…read moreabout the order being ready. One of the emails said to drive through delivery but smaller orders could be picked up inside. The smart assed kid working up front could not have been more rude than he was. I asked him about picking up inside and he said "It's in the very back right corner of the store." I said "But that is the same place you go to if you drive through. Why do you bother saying small orders can be picked up inside?" He snapped at me and said "It's in the far right corner of the store sir." Younger me would have grabbed him by the shirt and slapped him silly for being that disrespectful, but as a man now probably 50 years older than him, I let it go. I went to use the drive through, which requires scanning a QR code from your phone. However, following links to get to the QR code took me in a circular loop where I MUST create an account. I will NOT set up an account. Every account you create is one more place a criminal can try to steal your identity, because businesses (like Menards) sell your information to scammers and hackers. I am an older man and a disabled Vietnam veteran. Menards stores are the size of an indoor sports arena. My old, tired legs simply don't have the steps in them to walk from the front door of Menards all the way to the furthest point of the store and then back again. I then thought "Maybe if I just drive to a closer entrance." Well, there are other doors, but they don't open from outside. Apparently they choose to presumptively accuse me and everybody else entering the store of intending to slip in and out of that door without paying for a bag of wing nuts... And it's not like you really save a ton of money shopping there. Lowes, Home Depot, Walmart... there are all within a dollar or so on everything they sell. You don't really "save more money at Menards". So, rude employees, demanding that everybody open an account so they can spam your email, and an extremely uncomfortable store experience for older people with mobility issues will keep me out of there forever. Now let's see how long they delay sending me a refund for the order I just cancelled. So call these people out for how awful the customer experience is.

BIN A CONTRACTOR FOR 50 YEARS DON'T HAVE A HVAC CERTIFICATE AND CAN'T EVEN GET A INDUCER FOR MY OWN…read moreFURNACE. I will never deal with you people and my heating guys will never go to your place again you just lost a customer. An to think as a vet. who put his life on the line for you people. Can't even get a plastic fan and motor, good bye and go ridden.

I have dealt with this company before and, over the years, the experience has become increasingly…read morenegative. They have a great display room and a large variety of fixtures and sinks. However, try getting the staff to notice you. It is by appointment ONLY and no one will even tell you this if you are a first time buyer - you might as well be one of the fixtures for all of the attention you will get. That said, once you get an appointment, the sales personnel are very knowledgeable and helpful - until you walk out the door. We had a bathroom remodel and their subcontractor broke the mirror over the sink. Upon calling, they insisted we go through our plumbing contractor (who had nothing to do with this guy). They pass the buck on everything. The subcontractor installed a new counter top and there was fine dust embedded in all of the cabinetry which I still can't get out completely. Our plumber was baffled as to why it would be his problem. Famous has done well and they have become quite arrogant in dealing with customers. I will shop elsewhere next time.

Such a big store with an excellent selection of floor and tile! The staff was super friendly and…read morehelpful.

I recently renovated my kitchen and I had nothing but a great experience with Freedom Design. The…read moredesigner/salesman that I worked with was Tom and he was fantastic. He replicated a design that I was interested in and priced everything out. While the price and product were fantastic I went with another supplier due to a color preference. I did end up, however purchasing my quartz countertop through Tom. The countertop was absolutely stunning and I could not be happier. I highly recommend Tom and his design abilities along with their product and customer service.

From the owner: We specialize in creating stylish kitchen and bath designs using our quality product offering to…read morefit our customers lifestyle and budget. We carry multiple quality cabinet lines from in stock cabinets to semi custom lines to frame-less and inset options.