Total fan of this Ace Hardware because of their expert staff and excellent customer service…read more I've been to this location just a few times and other than today I knew I what I needed and finding it wasn't complicated. But today I had to fix a plumbing issue and needed expert help. I took pictures of my plumbing issue on my phone and went to Ace with the hope that I could show the pictures to someone and they could help, not expecting much though. I found the first employee and shared my pictures and issue to her and she sent me to their "resident plumber." Wow! This guy knew exactly what I needed to fix my problem. From the pictures I showed him he diagnosed my problem and showed me the parts I needed to fix it until I can get a plumber to ultimately fix the issue. This guy was an expert. And Ace had what I needed. Then I went over to look at the yard items and found a small bird feeder. A staff member saw me looking at the feeder and voluntarily told me that most of the feeders and related items were located at another location in the store and pointed me in the direction. She didn't have to do that but I'm glad she did because I would have not known about the location.

Went to this store last night with a leaking water knob piece. I didn't know what to get since it…read moredidn't have the whole piece. Yeah and just I didn't know much about what I was looking for, main point. Lol so 3 people asked if I needed help and I didn't at the time and then Jim asked if I needed help and I did and he took like over and hour of his time to help me fix this piece. He gave me options of parts for me to put together and that seemed like a lot of money and work and so he asked if he could take the knob apart and see if he could pretty much re build it. He for real put all the tiny parts together and re did the knob. It all came to 12$. He saved us a lot of time and work. Thank you so much for your help Jim!! Much appreciated. And it did work and doesnt leak anymore!!!

My wife and I have had an overall positive experience at this Menards, and now that we've been…read morecoming here for a while, we know when to come here and when to go to their competitors. We have found that the pros mostly outweigh the cons. We've saved some money coming here through the years and have almost always found what we've needed for own home repairs and yard maintenance. The store is clean, well organized, and store employees have always been helpful and friendly. I've used the Menards app to see if the store has what I'm looking for and to help me locate items once I've found them. That's very useful. We get a kick out of finding food and drinks there. Couldn't believe we found giardiniera (spicy relish often used on Chicago-style hot dogs) and other items there in a pinch. It's saved us from going to a much busier grocery store. We've rented their pickup truck to bring furniture to our daughter''s new place. That was a good value and rental was a snap. But there are three things that we have found not so great: 1.) Their garden section is hit-or-miss with plants, and sometimes the plants look a bit unhealthy. 2.) I wish product reviews were available on their website and app to help me decide if products I'm considering are good or not. 3.) I think the rebate system is terrible; unless you are spending a lot, sending in a rebate slip to get back 11% on a five dollar item isn't worth the postage stamp, and you aren't always guaranteed that an item has a rebate attached to it-we recently discovered that. Also the 'rebate' is store credit, so not really cash back in your pocket.

Recently had a talk with the store manager about an employee asking my fiancé Did she mention…read more"bomb" because they spoke Arabic. lol not to mention the store manager tried to make the situation lighter by telling us about a employee he had to let go due to mentioning ISIS. (Manager was being transparent) I love that. just want your employees to think twice never know who's family lost family members to today's current event. God bless America

Friendly staff. Aisles are well organized. Dimitrias always help me load my truck. He is the best!…read moreThis location is my goto place for materials.

We recently purchased a GE Refrigerator/Freezer from Home Depot (4066 Medina Rd, Fairlawn, OH…read more44333) which came with Free Delivery and Installation. Delivery and Installation was a joke. All that was done was to carry the appliance into the house and plug it in. The refrigerator was brought in as it was shipped by the manufacturer. This means that they did not install handles or shelving which was shoved inside the refrigerator in boxes. They would not install the water line because our shut off valve was not immediately behind the refrigerator. We called a plumber out and he thought this was crazy because we had a setup with a shutoff valve right below the refrigerator in the basement which he indicated was to code. He advised doing nothing and we should simply hook the waterline into the new refrigerator ourselves. The 4 refrigerator doors were totally covered with a blue protective film which was also tucked into the seams so it could not be removed cleanly. When I asked the delivery man about the protective film, his response was "do you expect me to spend my day peeling this off". My wife and I spent hours over 2 days trying to remove the film but are still left with blue film around the edges which we can't get totally out. If you look at the Home Depot website, they have a picture of delivery men carrying in a refrigerator very similar to ours that that has handles installed and no protective film on the appliance - FALSE ADVERTISING! We will never return to Home Depot again.

Needed grass seed so we decided to stop here. Glad we did. This location had plenty of choices…read more Staff was around too in case we had questions. The store was well-lit with nice wide aisles so it was easy to navigate a cart. The checkout process was easy too with many lanes open. We were also asked if we needed any assistance out, which I thought was nice. The cashier thanked us for shopping at Menards.

Employees are helpful and friendly except for one employee by the name of Robin and after a year…read moreputting up with her terrible customer service I went across the street to Lowe's..bought everything at Lowe's..great service at Lowe's. When I was at Menards I told Robin I did not have my receipt and asked if she could help me use that machine that will print out a receipt she said oh you just do this and you just do that and I said could you come over here and help me and she acted like I was putting her out and she always gives me terrible customer service I told the manager that I won't shop there anymore cuz after a year putting up with that I think that's enough

While visiting my parents, I was helping my stepdad to do some updates to their home. I needed a…read morefew parts to change out the bathroom fixtures and Ace is nearby. There's a large parking lot and I was greeted right upon entering. The staff were easy to find and weren't intrusive when asking if I needed any help - ideal for me! Everything seems well organized and clean - made it easy to find just what I needed for the job. My mom likes this Ace Hardware because they have a good selection of windchimes and items for her garden (in particular they carry Woodstock Chimes, which are made local to me and great quality - I've given several as a gift and they are always well received).

I will from now on always drive the extra 15 to 20 minutes away to get anything hardware related…read more First of all to get any kind of service you feel almost as if you are bothering every single person in the place which by the way I saw at least six people working there that never once looked up as I was standing in the same place for more than 10 minutes waiting for service. To me you would think that they'd be happy to have any kind of customers instead of acting as if you're ruining their day by asking them for help I was getting a flashlight and you can't get them because they're all completely locked up if you're not interested in helping people then unlock the merchandise so that the people can help themselves.

Out of business. No signs anywhere to say so but door locked tight on a Monday afternoon well…read morewithin posted hours. Previous reviewer said owner passed away so it must be out of business. A sign in the window would have helped....

A real old fashioned hardware Always great service and…read morehelpful suggestions to get what you need. Still do screen repair, hard to match anywhere.

moved to the area a few months ago. wonderful customer service. always has what I need.read more

An old fashioned hardware store right in the middle of Akron with knowledge helpful service and a…read morehistoric community focused energy. Find just about any tiny part that you need right here ! We lost our safety magnet for the treadmill and we were in and out in a few minutes with a smile and a perfect substitute. Listening to the other customers (it only felt like we were the only ones in there!) it was obvious that this is a trusted go to for every hardware need. A gem.

Moved into a house nearby. Lots of work to be done so i was glad to discover Lowe's next to…read moreWalmart. Service is always friendly no matter how many times I have to return or exchange things. Quick shipping for out of stock items, and competitive value. Love my Lowe's. They have everything I need from new house keys to construction cement.

We were in need of a washer and dryer. Of course they both go out at the same time. Ugh!!! Large…read morepurchase so we want to make sure we get the best bang for our buck!!! So we thought we would first start at our favorite home improvement store and hope that it would be the first and last spot...and it was yay!!! We met with Kevin the supervisor in the appliance section. He has been there for fifteen years and is very knowledgeable. We were very grateful he was working today because he was very helpful. We were very happy with our purchase of a LG washer and dryer set. It will be here Wednesday and for the first time ever I will say I can't wait to wash my clothes. Haha!! Next time we will be headed to the stove section and maybe a fridge. Thank you to Kevin for a good experience. We will back to see you again!!

I spoke with Mary at this store and received GREAT service. Better than expected. While I was…read moreshopping, I needed help find a couple items and one of the staff directed me to the location and asked if i needed additional help. It made my visit to this store an easy experience. Thanks to all !! (Sorry, I didn't get the other associates name).

Harbor freight is a great place just to walk into. The staff is always happy to say hello. If I…read moreneed help locating something. They know where it's at. This location is clean and well stocked. It's in a very accessible location as well. I enjoy coming here. And will keep coming back.