Très déçu de mon expérience. Le médecin avait plus d'une heure de retard pour la consultation et ne…read mores'est même pas excusée pour l'attente. Je comprends que des retards puissent arriver, mais un minimum d'explication ou de considération pour les patients serait apprécié. Pour cette raison, je ne recommanderais pas ce meert Céline orthophoniste

Very good Call centre, medical wards, are amazing, they helped me wirh an i jury back in march…read more2025, thanks to that I was able to get back to work, their management is also very good, it is a local care provider but their staff is generally very well trained! I can recommend it 100%

I write this comment to thank you for the experience I recently had with Dr. Anciaux Francoise and…read moreher secretary. Wonderful and warm experience from start to finish.

I went there for a consultation 10 days after serious leg surgery on April 13th. Arrived alone in…read morean ambulance (single expat mom in Brussels, immobilised in bed after accident). The consutlations secretariat informed the ambulance staff I should be take to x-rays first. After the ambulance staff left and x-rays were taken, I asked the x-ray technician for help to get to the consultations building. She refused to help me saying I should walk to the reception. Refused even after I told her I do not feel safe to walk. Obviously, I fell in the corridor. Was put in a wheelchair and pushed in a waiting room where I was left unattended. I heard the lab technician who had refused to help me say she had told me to wait for someone and I left on my own. I said it was not true. After I was again left alone for a while and called desperately the consultations sercice, the same female lab technician came back and whispered into my ear that I do not only have a leg issue, I also have a problem with my head. She refused repeatedly to give me her name (no name tags on staff). I called the hospital mediator today and he said I should not have gone alone for a checkup and should have brought my own wheelchair if I cannot walk. I said it is the first time I am in such a mobility impared situation and did not know. That perhaps they should have warned me I need my own means of mobility in the hospital. He said supermarkets don't warn customers either that they do not provide wheelchairs. I hang up and here I am, writing this review. I shall try to write a formal letter of complaint to the hospital. Would just like an assurance that they review this incident and take measures so that this never happens to anyone else. And an apology perhaps.

From the owner: Servir la vie - Het leven dienen.read more

I survived surgery here so it's definitely not a one star review:)…read moreI had gastric surgery here. And stayed just the one night. I paid for it out of pocket which is no problem what so ever as the cost was a fraction of the cost in the USA. Two hassles were the check in. You take a number & wait. Lots of people are checking in at the same time so there is a fair amount of waiting. Second is that I'm a fat git. Thus it was somewhat embarrassing trying to fit their gown on. They had to search long & hard to get a gown that fitted. The care was great, apart from the endless Melba toast that I was force fed to prevent nausea. Whilst the kid in the next bed was given ice cream. I'm all sorted now... so yeah three stars!

COUP DE GUEULE A LIRE AVANT DE VOUS Y RENDRE:…read more Ma conjointe s'est présentée aux urgences avec de la fièvre, des nausées intenses et du pus visible sur l'amygdale droite. Des symptômes qui, pour n'importe quel professionnel de santé, devraient immédiatement alerter. L'accueil administratif ? Irréprochable. Une personne aimable et efficace. Le médecin, en revanche, a été indigne de sa fonction. Aucune écoute. Aucun tact. Un ton condescendant, voire agressif. Et surtout : une auscultation de deux secondes chrono. Il n'a même pas pris la peine de regarder sa gorge correctement. Son verdict ? " Vous n'avez aucune fièvre et vous n'avez rien du tout dans la gorge. Je vais juste vous prescrire des médicaments pour votre douleur." Il n'a pas vu le pus. Ou pire : il n'a pas voulu le voir. Inquiets, nous sommes allés consulter un médecin de garde à Etterbeek dans la foulée. Diagnostic immédiat : infection des amygdales nécessitant un traitement urgent. Ce médecin a d'ailleurs été stupéfait d'apprendre comment ma conjointe avait été traitée (ou plutôt, mal traitée) quelques heures plus tôt. Je ne laisse jamais d'avis négatifs. Mais là, c'est une question de sécurité des patients. Un médecin qui bâcle un examen, qui pose un faux diagnostic, qui méprise une patiente visiblement souffrante, ce n'est pas un problème de surcharge, c'est un problème d'incompétence et de manque d'humanité. Que se serait-il passé si nous n'avions pas cherché un second avis ? Si l'infection s'était aggravée ? Nous avons envisagé de porter plainte. Mais à quoi bon, dans un système où il est quasi impossible de mettre un médecin face à ses responsabilités ? Cet avis est donc notre seul recours : vous prévenir. Nous restons profondément choqués qu'un tel comportement soit toléré dans un établissement de santé en Belgique.

From the owner: Les Cliniques de l'Europe forment un ensemble hospitalier de référence pour Bruxelles et ses…read moreenvirons. En tant qu'hôpital général multilingue, nous offrons des soins globaux et ce, sur nos deux sites : Ste-Elisabeth à Uccle et St-Michel à Etterbeek/Quartier Européen. Grâce à une collaboration étroite entre nos 300 médecins spécialistes et nos 1800 membres du personnel, nous prenons en charge chaque jour près de 2500 patients pour poser un diagnostic précis, offrir un traitement adapté ainsi que des soins appropriés et personnalisés. Pour ce faire, nous utilisons des technologies médicales de pointe, dans une infrastructure moderne qui nous permet d'offrir à chaque patient des soins de haute qualité en toute sécurité et dans le plus grand confort possible.

The new hospital at Delta looks well, shiny new facilities etc, and the consultants are good but…read morethe administration people are horrible. This is the second appointment in a row that I've ended up crying at. Last time I arrived for a test booked weeks in advance I was told "oh but that's been cancelled". I said I wasn't told and they said oh but we called you, it must have been the wrong number. They checked the number I'd given and it was correct. I had one missed call earlier that week from what was likely them, but no message - seems they determined it was the wrong number, sighed, and did nothing until I arrived. Didn't care about the fact that I had a second appointment scheduled to be after that one, with those results. This time I was told at the first counter to ask at the blood test centre what number office for my next appointment. Needless to say, the centre didn't know. I went back to another counter to ask the door number and was kept waiting 10 mins while the administration deliberately went slow and refused to help though I noted I had been misled by two other counters and the doctor was now waiting for me and even the lady in front of me in the queue told the receptionist to deal with me. It was deliberate, petty, and caused me to cry and lose a lot of time (still waiting to see if the consultant will see me late or has gone on lunch). If I want that kind of non-service, I pay cheap prices. Cavell is premium prices.

Shocking treatment at the emergency. Rude nurse and doctor. My husband left with a broken nose and…read morewasn't even told! AVOID Delta hospital.