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CHU Brugmann

2.6 (11 reviews)
Open 8:00 am - 10:00 pm

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5 years ago

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Delta Chirec - Slightly worrying when they can't spell 'Emergency'

Delta Chirec

1.7(6 reviews)
9.2 kmBoondael, Auderghem

I survived surgery here so it's definitely not a one star review:)…read moreI had gastric surgery here. And stayed just the one night. I paid for it out of pocket which is no problem what so ever as the cost was a fraction of the cost in the USA. Two hassles were the check in. You take a number & wait. Lots of people are checking in at the same time so there is a fair amount of waiting. Second is that I'm a fat git. Thus it was somewhat embarrassing trying to fit their gown on. They had to search long & hard to get a gown that fitted. The care was great, apart from the endless Melba toast that I was force fed to prevent nausea. Whilst the kid in the next bed was given ice cream. I'm all sorted now... so yeah three stars!

COUP DE GUEULE A LIRE AVANT DE VOUS Y RENDRE:…read more Ma conjointe s'est présentée aux urgences avec de la fièvre, des nausées intenses et du pus visible sur l'amygdale droite. Des symptômes qui, pour n'importe quel professionnel de santé, devraient immédiatement alerter. L'accueil administratif ? Irréprochable. Une personne aimable et efficace. Le médecin, en revanche, a été indigne de sa fonction. Aucune écoute. Aucun tact. Un ton condescendant, voire agressif. Et surtout : une auscultation de deux secondes chrono. Il n'a même pas pris la peine de regarder sa gorge correctement. Son verdict ? " Vous n'avez aucune fièvre et vous n'avez rien du tout dans la gorge. Je vais juste vous prescrire des médicaments pour votre douleur." Il n'a pas vu le pus. Ou pire : il n'a pas voulu le voir. Inquiets, nous sommes allés consulter un médecin de garde à Etterbeek dans la foulée. Diagnostic immédiat : infection des amygdales nécessitant un traitement urgent. Ce médecin a d'ailleurs été stupéfait d'apprendre comment ma conjointe avait été traitée (ou plutôt, mal traitée) quelques heures plus tôt. Je ne laisse jamais d'avis négatifs. Mais là, c'est une question de sécurité des patients. Un médecin qui bâcle un examen, qui pose un faux diagnostic, qui méprise une patiente visiblement souffrante, ce n'est pas un problème de surcharge, c'est un problème d'incompétence et de manque d'humanité. Que se serait-il passé si nous n'avions pas cherché un second avis ? Si l'infection s'était aggravée ? Nous avons envisagé de porter plainte. Mais à quoi bon, dans un système où il est quasi impossible de mettre un médecin face à ses responsabilités ? Cet avis est donc notre seul recours : vous prévenir. Nous restons profondément choqués qu'un tel comportement soit toléré dans un établissement de santé en Belgique.

Clinique Edith Cavell

Clinique Edith Cavell

3.2(12 reviews)
8.3 kmChurchill, Uccle

The new hospital at Delta looks well, shiny new facilities etc, and the consultants are good but…read morethe administration people are horrible. This is the second appointment in a row that I've ended up crying at. Last time I arrived for a test booked weeks in advance I was told "oh but that's been cancelled". I said I wasn't told and they said oh but we called you, it must have been the wrong number. They checked the number I'd given and it was correct. I had one missed call earlier that week from what was likely them, but no message - seems they determined it was the wrong number, sighed, and did nothing until I arrived. Didn't care about the fact that I had a second appointment scheduled to be after that one, with those results. This time I was told at the first counter to ask at the blood test centre what number office for my next appointment. Needless to say, the centre didn't know. I went back to another counter to ask the door number and was kept waiting 10 mins while the administration deliberately went slow and refused to help though I noted I had been misled by two other counters and the doctor was now waiting for me and even the lady in front of me in the queue told the receptionist to deal with me. It was deliberate, petty, and caused me to cry and lose a lot of time (still waiting to see if the consultant will see me late or has gone on lunch). If I want that kind of non-service, I pay cheap prices. Cavell is premium prices.

Shocking treatment at the emergency. Rude nurse and doctor. My husband left with a broken nose and…read morewasn't even told! AVOID Delta hospital.

Photos
Clinique Edith Cavell - Salle d'attente - 2ème étage

Salle d'attente - 2ème étage

Clinique Edith Cavell
Clinique Edith Cavell

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CHU Brugmann - hospitals - Updated May 2026

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