If you like intricate or glam sets, this is not the place to go!!!! If you like fast service, this is not the place to go!!! . They do great the first few times but quality of the detail and designs goes down significantly once they see you as a regular. The only reason I went with this place was the photos on yelp showed they could more than execute my preferred style. I have come here and paid $200 every 2weeks for the last 6 months, 2ed month in I asked about a soak off and a fresh set instead of a refill I was told I didn't need it So I've been getting refills for five months straight which I know is not healthy, all because they do not want to give an extra 30 minutes to do a new set. The time management is bad as well and they will tell you they CANT do it if they dont WANT to & It outrageously took OVER 3hrs for a refill, design change and pedicure EVERY TIME. Like I said, the first times were an exact match to the pictures so I didn't even care about leaving with dead skin still on my toes the bottom of my feet!! (Which I did every time) I complained about the dead skin, but I learned my lesson after the second appointment about complaining or Comparing the detail to the picture I provided, as it would take even longer to finnish. My last set looks atrocious yet I did not complain instead I tried to book another appointment as I always do at the end of my appointment for two weeks out And was told that they will text me appointment times for me to choose from. After receiving no text, 5 days later I asked about setting an appointment, they responded with how they " no longer wanted to book future nail appointments with me because the appointment causes a lot of stress and they don't feel as though they're a good fit for the level of detail and attention I was looking for "
I showed a picture of exactly what I wanted every time but I was made to pick colors and charms AS IF they're NOT on the picture and AS IF I'm the nail tech & know exactly what goes into recreating the look. As a result of that, they would sometimes look different than the picture or we would just end up doing something completely different. ‼ I feel that its not fair to me to take the blame after you stress yourself by trying to make me do your job for you and working so slowly. ‼ This last time I told her, I wanted cat eyes on my toes and she jokingly, then seriously, told me she didn't wanna do that and I guess she really meant it &was mad about having to do it & I guess my consistency and steady $20 tip wasn't appreciated. I was always respectful, even if I didn't like the work. Sophia, if this is how you treat your loyal clients & I can imagine how you treat family you can't tell to go away when u don't want to do for them. I would just love to know how was it so stressful to re-create a picture??? was it stress or just laziness ?? And I would love to know why you couldn't express this to me instead of rushing me out of your store when I was trying to create another appointment. If i hadn't reached out it seems as though you weren't even going to let me know so I could make arrangements with a new salon. ALSO I would love to know why it takes you and Alex SO long to do one set?? my first set there was with Alex and I got a simple French. I was there for 2 1/2 hours. A sidenote, you probably wouldn't feel so much bad energy and stress if you fired Mimi. She's useless, mean and always wears the same clothes. read more