BAIT AND SWITCH, plus super bad quality ... do not even bother going there, waste of your time and $300 for nothing

It's called Amazing Lash for a reason!! I've been there three times now and each time my lashes have looked amazing! I didn't know what to expect my first time there and I was so pleased with Marymar... I highly recommend her... she is patient, friendly, efficient and focused. My lashes looked incredible and they lasted a long time. I'll be back! read more

Lashes fall out very quickly Crappy glue They do this to keep you coming back for refills I have been to much better Acvoid Very expensive for the area read more

I request to cancel my membership before it was due in June they didn't cancel it I call and text in July and was finally canceled. Today I called and spoke with daisy and she stated I was not charged in June and only had 2 credits. I stated I should have more bc I was charged 3 times and she said no I was only charged twice. May and July. Lashes fell out within the first week. Nicole was polite and offer another visit however I was so dissatisfied with the work I rather just canceled my membership vs getting a free service. read more

Amazing Lash Studio - Eyelash Service Near Me - Boca Raton, Florida

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I am so happy with my lashes. Mariana was fast and did a fabulous job. I also had a fantastic experience with check in and checkout. Ava was very professional and knew exactly how to handle the membership. I will be back again and again read more

I highly recommend this lash studio I have been using Hope and she is simply the best lash tech. She is highly skilled, friendly and always prompt which is very important to me. I receive so many compliments on my lashes all the time !!! read more

This is the BEST lash studio I've been to. I've been getting my lashes done for a few years and i used to have issues with them falling off. Maybe other places were using cheap glue but since I've started with ALS i don't have that issue anymore. The ladies in the front and the lash stylists are all wonderful, friendly and helpful. Shout out to my girl Judy who keeps my lashes looking amazing. Would highly recommend this place! read more

This was my first time getting lash extensions. The technician was very nice. They did look pretty sparse when she finished. Especially my right. I followed all instructions thoroughly and even bought their eyeliner to ensure no issues with makeup but they've been coming out like crazy and look even more sparse than when I left the studio. I don't think the right eye was done properly. I'm on a trip and have heard a few comments about them already. Embarrassing. I was recommended here but I'll be checking out other places instead. Update 3 days later: most of the lashes have fallen out. And this is after still following their instructions. read more

I came back four more times and had someone new because Daisy wasn't available. One girl took more off than she put in and I left with less than I came in with. Another time there was only a master? available who charged $15 more for speed but shaved off 20 minutes. I'm still puzzled about how they do the math but the Master told them to charge me for a mini bc she didn't have enough time. The manager charged me for the full fill bc she couldn't leave my "prepaid" amount with any credit so she charged me for extra time I didn't receive. I had to cancel my membership on principle of getting ripped off twice but I had to pay for another month so when Daisy was available it was past a month so I paid extra for a full. She did a fabulous job. read more

Hate to have to knock down this review, but I'm getting these lashes removed. It's been a week and they're ungodly uncomfortable. They're starting to clump together and look horrendous and point down. I would get a picture but I can't get my phone to focus correctly. They looked amazing when I first got them done. I got the natural set which had fewer lashes applied-so there are fewer and they are more spread out. Naturally there is more space than a denser set so they will clump but I wanted to get more longevity than a week out of these. I followed the care instructions to a T and my eye hygiene is on point. The mink is way more expensive but "more comfortable" but still requires mascara apparently? That's against the point of getting these in my opinion. I still recommend the salon and staff if you are a seasoned vet with lashes, but if you're not experienced with them like me-I don't really recommend them (as an eyecare professional) I can already tell a good amount of my natural lashes are getting ripped out at the base. I will find somewhere that can tint blonde lashes safely as that's a lot less maintenance and more comfortable and has less damage potential. Ardell strips will work for me just like they have since I was 14. read more

I have a wedding Memorial Day weekend and I Was referred by my sister to amazing lash and it was my first time getting these type of lashes put on I wasn't sure what to expect so I filled out the routine paper work and was sent to my service room. I had a lovely girl named Ali, she went over sizes and the look I wanted she really took her time with me and we connected well. I hated the eye pad part where they stick a aloe Vera pad super close to your under eyes so the bottom lashes don't get glued to the top, but she did it pretty quick and we moved on.. The procedure itself was pretty easy it didn't hurt, it almost tickled, my eyes watered a bit but she blew a refreshing fan over my eyes to calm them down. The look itself is amazing! The results came out how I imagined them to and she insisted on keeping up with the eye care to keep them nice. 2 hours later and I love what I got for 80.00 for a first time client. read more

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I love Carrie and not Judy the manager Shame on you! Judy you are blaming the wrong customer. Get the story right. You did not listen to me. There is a customer that was unhappy with Carrie about a photo shoot she had the next day after her visit with Carrie. It was not me! Normally I am a nice person, but after yesterday I am very dissatisfied and corporate is going to here from this. Yes I move around, but it is about . My sciatica. Be sympathetic.. read more

My experience was great! Everyone that work there was nice and informative. Until the pandemic hit then everything changed.!!! Not so great then!!! But that wasn't their fault!!! I loved gaining there early Saturday or Sunday mornings. Always was a mental/relaxation day for me. Thanks Amazing Lash Studio for making my appointments always going by so fast! read more

I've been a member for several months and had many bad experiences with my lashes, specially the last 2 times. They use the worst quality lashes that start falling out the same day as the fill. By the time I go to my next appointment, which is every 2 weeks exactly, I barely have any lashes left, and I pay an extra $25 each time for volume, which seems completely pointless. The techs are good, just the quality of the products aren't, so it's like throwing your money away. I left messages for the manager and the owner to call me, but they chose not to. I finally texted the owner asking for a refund for one month's membership and two times worth of the volume payment. She refused, hence the bad review, because that just isn't business smart. Apparently a lot of customers have complained about their lashes falling out because of the poor quality that they purchase. I rarely leave reviews anywhere, but this one is very deserving. I do not recommend this place at all; poor customer service, from the front desk staff to the manager and owner. read more

I'm had lash extensions for over 4 years. I used to go to super expensive individual stylists that had their own studios. I won a membership to Amazing Lash Studio in a silent auction at a gala. I've been coming to Amazing Lash for over 2 years now. Pretty much everyone is really good. I do the Volume Lashes & the look natural but like I have on really good mascara. There's nothing better than waking up & not having to put makeup on because the lashes & some lipstick are all I need. Lindsay, Daisy & Ianique are my favorites that I go to regularly. I highly recommend all 3. read more

I am very dissatisfied about how unprofessional the business is. In between the 2 appointment that I had, I was told to reschedule 3 times. All 3 times are last minute notification. I don't wait around to have my lash done. There is NO respect of my time from this business. For my patch test, I had initial appointment 5:30, then front desk called me around 3 say the person had a personal emergency, push me to 7:15. Then around 6 call me again and say oh you can come any time now. I flat out told her I am keeping the time and I am not happy. The front desk lady is rude. Today my appointment for a full set is 10:10, at 9:20, the front desk called and told me again the person is having emergency and we don't have anyone for you. We need to reschedule you next week. I am not going back to this place because who knows how many more time I need to reschedule. There are many other choices in the area who would appreciate my time and business! read more

I being doing my eyelashes this place for over 6 months I call them to cancel the membership and they never send me the paper work I work all day so I couldnt stop by I got a family emergency and they charge me the monthly membership when I have already frozen the account I spoke to a guy who said he is the manager . Explain the situation and he didn't care not even one second on trying to help Very careless and cold customer service. I don't work with people like this .. just to keep in mind read more

Leslie was awesome as usual. She is very detailed and let you know what is needed. She will also let you k ow what will make you beautiful! Love this chick! read more

SAVE YOUR MONEY AND TIME AND STAY AWAY. 1) I scheduled an appointment and all they had was a master stylist, which means automatically as a new customer you're paying $110 instead of the published $80. Ok, fine...apparently, the master stylist was supposed to do it "quicker and better", which is a bit concerning about what that says about the "non-master" technicians. 2) I came in and was taken into the room. There was no prices published or information, and they promised to get that to me. It seems that you don't really find out what it really costs until you're laying on the table getting your eyelashes done. Feels like a rip-off. 3) The technician was rude and distant and seemed to be annoyed with any questions or comments, unless it came to try to upsell me the membership. There was certainly no pleasantries you expect from a technician or a beauty salon professional. 4) The table I was on was probably the most uncomfortable table I have ever been on in my life, which you have to lay on for the next 75 minutes. The little pillow they give you crams your neck, so much so that my scalp and neck was going numb and in extreme pain at one point. I told the technician this.....Her reply "Well, I've only got so much time and I CANNOT go over, so you better stop moving". WHAT??? 5) There is a fitness studio next door, and there is an incredibly loud banging / music going on the whole time....I mentioned to the styling how loud this was. She said "most of my clients have small children and they don't mind"....Again...What??? No empathy whatsoever. When I talked about this on my way out at the front desk they seem to be very aware of the fact that this is disturbing and mentioned that they do have rooms on the other side of the building. My question is, if you KNOW that's a problem, why on Earth do you not put people on the other side to begin with. Wouldn't that be a better experience for the customer? The tech did tell me about the membership, telling me that the refills take about 45 or 30 minutes but cost exactly the same $110 every time, only last two weeks and that I can alternatively get a membership for $59 for every fill = $120 a month. Not worth it. 6) I'm pretty sure the technician did not use the entire time she "was allowed" to spend with me...my appointment was at 11, and by 12:15 I was already home. When I was finished, she did not say a word, and just sat there cleaning up. There was masking tape and junk IN MY HAIR which she did not seem to care about, and I had to pull out myself. When I asked her if I was done or if should go out, she then walked me out to the door to try to sell me some more tools with a pissed off look on her face. NO THANK YOU! I at this point told the front desk that I am NEVER coming back for the above reasons. I decided to write this off as a lesson learned and move on . It has been all of one day since I got these done and I just looked in the mirror a bit more closely at them. 1) my eyes are not even and the right lashes look different than the left 2) the inside of my eye does not have very many lashes and it appears that she didn't really pay attention and 3) several of them had already fallen off, which is faulty technique, and not my eyelash growing cycle (no, my eyelashes don't grow that fast, I wouldn't be getting extensions). Stay away and save your money and time on this scam. read more

Amazing Lash Studio was recommended to me by a friend. Frankie is amazing, the staff was friendly, the facility was clean. I would recommend this place! My lashes look amazing!!!! read more

There's a million hidden fees don't waste your time or energy committing to a plan here. I initially came in for a full set with the intention of becoming a member. I was told that next time I came I only had to pay the $55 for a fill. For my full set I only paid $80 and told them I wanted to be a member and confirmed that next time all I would have to have is the $59. Today two weeks later I came it (also eyelashes look terrible after 2 weeks compared to other places I've been) and was told that I'm not a member yet so I have to pay the $79 non member fill rate plus there's a new member activation fee of $45 plus $20 because all they have is the master stylist. So my eyelash fill would cost more than the full set! All this after driving an hour from Ft Lauderdale to Boca. Needless to say they won't be getting my monthly business. Find a place that is upfront with pricing and doesn't have a million hidden costs. read more

I was referred by one of my daughter's who had her lashes done last week and decided to go and take my other daughter. I am very pleased! They are very attentive making sure you are pleased with their service. Desiree makes sure you walk out with a smile, and we did! My daughters and I became members. I highly recommend. read more

Amazing Lash Studio - I already have long lashes but was looking for more volume and that's exactly what I got. Love my lashes! - Eyelash Service Near Me - Boca Raton, Florida

Come check out this place. Great prices for a full set and if you become a member which is only $60 a month your fills are free. If you go anywhere else it's way more than that and they do not take as good of care of you! Seriously check them out Desiree will explain it all to you! read more

Amazing Lash Studio - Awesome place $60 for a membership that includes free fills! Talk to Desiree she will explain it all to you! Super worth it! - Eyelash Service Near Me - Boca Raton, Florida

I've been going here for about 10 months and have never had a bad experience! The staff is always so friendly and they make you so comfortable while you lay there. I've been consistently going to Michelin and couldn't be happier! She always remembers me and exactly how I love my lashes. She is great with set up and spends every minute applying lashes for the fullest results! I would recommend her in a heart beat! read more

I have been going to Amazing Lash Studio the Boca location for several years and every time I go I am amazed and satisfied with the results of my lashes! Barbara is a Master Lasher and she is always professional, quick and efficient. Great place with great service and very clean and Covid ready! read more

I have been going to amazing lash in boca for 4 years!!! I love this location! Judy is my lash specialist and she is GREAT!!! Very warm and friendly and professional!!! I use the maintenance program which makes it super convenient. I would not go any other place. Plus I drive 25 minutes just to come to this particular location. Definitely highly recommend! And the price is very affordable read more

This company is nothing short than a rip off. During covid they were suppose to freeze account. They did not. I called and they said they called 30 days ago and left a voicemail stating i would be charged. I never received the voicemail. Customer service is horrible , they refuse to refund . Calling my bank and the better business bureau. Buyer beware! Dont waste your money. I have 2 months over $200 sitting in there account that i will never use. Per there response, thats all they could say was I am very sorry! I also tried speaking to management and her response was you will always have credit on your account it does not expire (no kidding my money for service not rendered) when i stated I will not be returning she stated i could gift my credit to someone else. There communication was horrible for if there was any I would have definately made sure I cancelled or remained on freeze. (Who wants to spend $110 when your not using due to covid) . A voicemail they claim they made(i never received) does not justify GOOD communication. Customer service is horrible. Tired of the i am sorry. If you wanted to make it right you would refund my money. $220 of my money sitting in your account. read more

Had an amazing experience. Everyone was very friendly as you walk in. Madina did my lashes. She did a fantastic job! I got the glamour set. I'll Be back for sure! read more

Disappointing customer service at the front desk. If you call to make an appointment when it's busy they cannot multitask therefore be prepared to either wait on hold indefinitely &/or hung up on. Additionally speaking with a manager doesn't help as they are unaware of the front desk issues. They basically say the training was provided but if it's not followed what can they do....? The saving grace is the lash technicians are good but with such poor customer service it's not worth the aggravation. read more

I have mixed feeling about this location. The first lash tech I saw I left with less lashes then I came in with... I told the front desk I like very thick and I have an open schedule please schedule with someone who can accommodate this. I showed her a picture of MY last refill I received at a different location and asked for the same thing. I told her sizes and everything to help her. It looked nothing like what I asked for. I walked out unhappy it turned into a big thing with the manager who could use some coaching on customer service. In the end I had them redone but it was a hassle to get the manger to do it. I tried a new stylist I do have to say they held up very well!!! It wasn't the best refill I have had with amazing lash it was average. All of the lash techs were professional. I continued to come in for refills all very average. On one visit I was running late and after the manager wasn't very customer service oriented I was worried I would be charged for missing my appointment by running late. To my SURPRISE when I called to say I'm still 5 min away pushing me past the time they can take me they offered to reschedule me for a later time that same day without charge. I thought that was great customer service! so I'm torn, I had bad eyelashes I had average lashes. Bad customer service, then good service. It's 50/50. read more

Please note: SO IF YOU LEAVE A NEGATIVE REVIEW ON THEIR TERRIBLE, UNPROFESSIONAL BUSINESS, THEY WILL CANCEL YOUR MEMBERSHIP AND REFUSE ANY RESPONSIBILITY. "If you are not happy with it, you can go elsewhere." - the owner, Desiree. Who says this to a customer?! I arrived on time for my 1:00pm and I gave the receptionist (which is the owner) my name and she said I was not in the books; that I cannot see my stylist until 1:30pm. I said, why should I have to wait when I have an appointment at one that I pre-book a month out? I am shocked how the owner talked to her customer. I felt like she accused me of wedging myself in to get my lashes done on a Saturday. In disbelief with her rudeness and adamant that I do not have an appointment, she then asked the stylist and it turned out that the stylist confused me with someone else and changed my appointment! It was the stylist's mistake! Without apologies, I addressed that she should have asked the stylist earlier than to argue with me with my appointment. I pointed out that how she handled it was unprofessional and she had this attitude look on her face and she end the conversation with me still sitting in the lobby waiting to go in for the delayed appointment- "If you are not happy with it, you can go elsewhere." I recently moved here from Texas- I am not a local and I drove 45 minutes to be here from Jupiter because I have a membership. I've been here since the original FOUNDER in Houston, 5+ years and I stuck with this location because it was easier to keep the membership since it was transferred over to this one and ONLY location in Florida. I am now aware that not all salons are of same quality of customer service . But to get this terrible attitude from the owner, it is appalling. Unfortunately, the other salon by Amazing Lash will be opening at new location closer to my home but by the same rude little girl. After I finished the session with the stylist, I talked to her husband who came in for the second shift. I had told him I left an unpleasant review for them while his wife went on the rant. He apologized and said, "she's a woman, and women are emotional." Like that was a reason for her rudeness, he continued to try to justify her by saying, she must have been cranky, stressed and she worked a lot. They also said Boca clients are very difficult and unbearable and that was why she was cranky. Really? Again, how unprofessional now from the other owner. We spoke like adults between stylist, owner, Joey and myself - and I even left feeling ok and felt ok giving the place another chance, even though while I was waiting to go in, Desiree was chatting with a client behind me being super forcefully friendly and asking superficial questions. That to me was not "cranky" and she chose to be blatantly rude to me when it was the salon's mistake. So here's the UPDATE: After I posted the review, Joey the manager calls five days later and left s message, "I'm calling in regard to the situation, I went out of my way to apologize but you left the Yelp review, disrespecting my wife, so you're not welcome here anymore, I went ahead and canceled all your appointments. Feel free to call Amazing Lash Studio in Texas and cancel your membership. If you'd like to talk to me my number is..." SO IF YOU LEAVE A NEGATIVE REVEIW ON THEIR TERRIBLE, UNPROFESSIONAL BUSINESS, THEY WILL CANCEL YOUR MEMBERSHIP AND REFUSE ANY RESPONSIBILITY. Sad, sad, people. They have no business running a business. They partnered with the couple next door and I hope that couple know what a bad business decision they've made with these people. And, Joey, I never "disrespected" your wife. She presents herself just like that, cheap and classless. read more

I went in today for my new client introductory offer and I left very pleased! Although it was very difficult to make an appointment due to the high customer volume, the young lady who helped me out on the phone was very sweet and informative. They greet you with smiles, and make you feel welcome from the moment you walk in the doors. My tech was Amy and she was wonderful. She was very knowledgeable and sweet and I would 10/10 recommend her to anyone- especially if it was your first time like mine! read more

I have been a member for over a year now and this review has long been overdue. I have tried this location, Delray Beach, and two in California and this location is by far the best one! The service is amazing, everyone is so helpful and welcoming from the front desk, management, to all the lash technicians. Not to mention the location always smells so deliciously clean and the music is perfect and you automatically feel like you're at the spa. At the beginning I would always have a different lash technician do my lashes because they're all honestly that good. But then one day I was lucky enough to have Keena (not sure if that's how you spell it) and became even more obsessed with my lashes!! She's the best! I have moved to CA and I have yet to find a lash technician who's as good as her. I recommend this place to all of my Boca girlfriends. Don't think twice and come here, you won't be disappointed :) read more

Amazing lash tech but I was not informed of an additional $40 charge on top of tip for a "master technician" . Claimed they talked to me over the phone and sent a text but I showed them my end, I did not receive any information of this only a confirmation for appointment text. The cost of one appointment was $160. read more

Just the phone "Experience" gives a hint at the lack of service Rude can't be bothered attitude so prevelant in"Boca"read the story about the customer you "Don't see anymore lashes lasted less than a week!!! read more

The unprofessionalism of the administration here is completely ridiculous-turns out they are totally scamming you. I had my last fill in May cancelled my membership in June for various reasons. Was billed the very next day after I cancelled. Was also billed again in July but didn't notice on my cc statement. Was billed again in January&in February. I finally caught what was happening and contacted them. After 3 calls to the Amazing Lash headquarters I finally got a call from this location to basically tell me Sorry not Sorry we are keeping your money. Not to mention that it took me 3 emails- 4 calls and a visit to the location to get it 'cancelled' in June. read more

I've been going back to the studio for several months now. And haven't had an issue up until now, I ended up getting a 6D full set gorgeous with supposedly the longest length. For starters I think the length is messed up because my lashes are usually longer and fuller ...However the more concerning issue is I have quite a bit of glue that looks like it's on my actual eyelid which concerns me. First off my entire appointment my eyes are burning I am most had to interject a time or two to but try to grin and bear it. I've never felt burning unless I open my eyes after the session so I'm not sure what was being done glue. After coming home and looking further it looks like several lashes are just glued on to my lid itself ... I've never seen it attached to the lid before but I can't imagine it being normal . read more

I made a yelp account just to complain about this place. i've had a membership with amazing lash studio for over a year now. I've been to all locations in south florida, the one in Boca Raton is by far the worst! I decided to give this location multiple attempts, every time it gets worse and worse. Yesterday topped it off, left with the opposite look I was going for, lashes were glued so close to lash line it is painful and itchy! I got pinched by the tech multiple times. I decided to call back and complain today about my experience. Manager was so rude, unhelpful and horrible all around, said she "can't do anything for me". I will never return to Boca Raton Amazing Lash Studio. do not recommend coming here! read more

Got my first ever set of lashes here! I was very apprehensive, I'm not really even the make up type, but I wanted a "one time" something different for my 40th birthday trip to Vegas and thought this may be it! Walked in to the salon and it was a beautiful place. The staff was super friendly. I was lured in by the $79 special and TBH I was a little concerned I was going to be pressured into buying starter kits and all kinds of misc items and walk out, disappointed and down a couple hundred bucks... None of this happened. the staff was AWESOME! Friendly and explained everything without trying to up sell me anything. They understood this for me was a "one time thing" and that I wanted something subtle. The tech (I forgot her name :-( Nicky maybe?!?) was very nice and took the time to explain everything to me and assure me I would look like me only better! She suggested I get the "natural" set. The process was about an hour but it didn't seem long at all. I was sooo anxious but SO SURPRISED. And ECSTATIC with the end result! It IS me, only waaaay BETTER!! My hubby looooved them! Said my eyes looked big and sexy :-) I thought this was a one time deal, and as a mom of four, this was something reserved for special occasions, but TBH I am dreading seeing myself without these lashes! I think they have a lifer! IF YOURE HESITANT LIKE I WAS, TAKE THE LEAP! You won't regret it! Will update if anything changes! read more

Amazing Lash Studio - Closed eyes-before and after - Eyelash Service Near Me - Boca Raton, Florida

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I have been going to amazing lash for over a year ! Ianique is amazing! My lashes are beautiful I receive compliments daily She is truly a master ! I look forward to my visits with her. Thank you for making me feel amazing! read more