They do not care whether their clients are happy, only whether they've been paid. I initially came here for a rhinoplasty consultation and immediately felt dismissed. My concerns were brushed off, and it was painfully obvious that I was being viewed as a dollar sign rather than a patient. Thankfully, I trusted my instincts and did not move forward with surgery here. Unfortunately, my husband did. He paid $11,300 for a hair transplant at Utah Facial Plastics, only to be left with an uneven + unnatural hairlin. Oh, and just the other day he was asked if he had ever looked into a hair transplant, which tells you how much it didn't improve. Today was his one-year follow-up. Instead of taking responsibility, he was told: "If we did a second transplant, it would just look like it does on top." That is not the problem, Dr. Thompson. The problem is that you took $11,300 and gave someone a bad hairline, then spent a year deflecting his concerns instead of addressing a clearly subpar result. If you're considering this practice, be warned: once they have your money, your satisfaction no longer matters. read more

REVIEW FOR DR. THOMPSON: I received a hair transplant on February 4th, 2025. I PAID $11,300 for this hair transplant. Upon my follow up 1 year later, I expressed dissatisfaction with the result, mainly the thickness, and the desire to bring the hairline down on the widows peak 1/2 inch. Dr. Thompson tried to gaslight me into thinking it would look fine if I grew it out. I disagreed, but there was no attempt to mitigate the situation. There was no offer to do anything to fix it unless I paid even more money. Equally concerning: no post-procedure photos were taken at my follow up. I explicitly noted that no "after" photos had been done, and Dr. Thompson showed no interest in documenting the result. If this outcome were something he stood behind, I would expect him to want to showcase it. The lack of documentation speaks volumes to me. The before photo is from February of 2025, the after photo is from January 2026, 11 months later. The same week I took the after photo, I was having a conversation about hairloss and mentioned nothing about having had a hair transplant. Several people asked me during that conversation if I had thought about having a hair transplant, which made me feel pretty embarrassed. This further reinforced to me that the job was not well done, and it needs to be fixed. I will get it fixed elsewhere. read more

Utah Facial Plastics - After - Medical Spas Near Me - Layton, Utah

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I have had such an incredible experience with UFP- Draper thus far. Dr. Henstrom is a true class act, deeply knowledgeable, attentive and patient. He exudes warmth with great bedside manner and truly embodies professionalism and finesse in his craft. PCC Leigh has also been beyond helpful, goes the extra mile and never tires with endless questions. She is a true asset to the team and a gem of a human being. To be honest, every staff member I have encountered to date, including the front desk staff over the phone, has been lovely to interact with. They have the best of the best and the Draper office is also gorgeous with the perfect dreamy view of Utah's Wasatch range. Keep up the stellar work team UFP, you are in a league of your own!!! read more

I've gone to Jeanna at UFP for Botox and Dysport for years now. We moved out of state and I've never found anyone as knowledgeable, professional, or good at what she does than Jeanna. We moved back to Utah last year and I make the 45 minute drive to Draper specifically for Jeanna. She's the best! UFP office is beautiful, front desk staff friendly and knowledgeable about their products and not pushy or trying to upsell. read more

I had a rhinoplasty with Dr. Thompson. We discussed what was needed and the likely results. The day of surgery, he came in and I had to remind him of what we had discussed! It is now over 19 months since my surgery and there is almost no difference pre and post. We talked about making a significant change and he did not follow through. In fact, I showed five friends pictures of my nose before and after and they were unable to see any difference. Sadly, a complete waste of thousands of dollars. read more

never get face work done remove they left a nasty scat on my face after using a large knife with out good warning or prep of what my skin needed with me for a mole removal. read more

As patients, we all inherently assume some level of risk whenever we decide to undergo any cosmetic procedure, whether surgical or nonsurgical. Ideally, in such cases, where the risks become the reality, providers are able to handle complications with timely, capable, and compassionate care. Unfortunately, that was not my experience when I developed painful complications after receiving dermal fillers at Utah Facial Plastics. In late August of 2021, I requested that Dr. Scott Thompson inject filler into my right zygomatic (cheek) area in efforts of achieving a more balanced facial appearance. Immediately afterwards, I developed extreme pain in the injected area and the chronic inability to fully open my mouth (trismus). My right jaw joint began popping in and out of place and, within a day, it could no longer open to its normal maximum opening. The pain in the injected area became more intense with chewing, talking, and smiling, and eventually became so debilitating that I could no longer talk for extended periods of time or eat solid foods. About three weeks after the injection, in September of 2021, I sought help from Utah Facial Plastics and from Dr. Thompson, but was informed that he was on a medical trip outside of the country until October. In the meantime, I was deferred to other injectors and surgeons at UFP - Alfie and Dr. Henstrom. Dr. Henstrom insisted that it couldn't be the filler and advised me to take a therapeutic (high and extended) dose of ibuprofen. He suggested that it must be a separate TMJ issue, despite the fact that I had never experienced TMJ issues before and that the symptoms had come on suddenly and acutely immediately following the filler injection. I saw Alfie twice - the first time she suggested taking prednisone to resolve any lingering inflammation, but I declined. The second time I saw her, I was so desperate for relief that I decided to take the prednisone, only to experience extreme insomnia and no long-term relief from symptoms. I also reached out to Jeanna via her Instagram account for advice since she had previously injected my lips, but she insisted that I work with my original injector, Dr. Thompson. I later discovered that she refuses to book me for any further appointments. When I was finally able to meet with Dr. Thompson in October of 2021, he said that he could try dissolving the filler, but then said that he could not remember where he had injected it. And that his notes only said "cheek". Feeling totally failed by Utah Facial Plastics, and in debilitating pain, I decided to seek help from an injector at a different practice, who specialized in ultrasound-guided filler dissolving. I also sought help from an ENT with University of Utah Health, who ordered an ultrasound of the area, which showed that filler had been injected directly in/surrounding a facial nerve. After two ultrasound-guided dissolving sessions with the outside (non UFP) injector, the filler was dissolved and the pain in the injected area dissipated. However, the jaw joint issues (trismus, pain) had persisted and worsened. In November 2021, I returned to Dr. Thompson and reported the continuing symptoms to him. I asked him for help, and he performed additional dissolving sessions. Regardless, the issues remained unresolved, and I made the decision to seek professional medical help from an Oral & Maxillofacial surgeon. In early 2022, I travelled out of state to undergo bilateral TMJ arthroscopic surgery with a specialist. The surgery was partially successful, but, in late 2024, the joint condition worsened and developed osteoarthritis, to the point of needing complete jaw joint replacement with a prosthetic joint. In reflecting upon the facts of what took place in 2021, I am dissatisfied and disappointed with the poor level of aftercare that I experienced at Utah Facial Plastics. Until just recently, I had continued to visit Dr. Thompson for forehead Botox treatments. However, in contemplating how I was and have been treated at UFP, I finally decided it would be best to take my business elsewhere and write this review. My story is an extreme one, but if you take anything from it, let it be to please be careful in deciding who you let inject you. I found out the hard way that, when something goes wrong, there is very little support available outside of your original injector. In my experience, few medical professionals are willing to take on the liability of trying to help, and those that are willing are very expensive. Make sure that whoever injects you has proven that they are equipped to help you deal with complications in a timely, capable, and compassionate manner. In summary, I would not recommend UFP for injectables. read more

I love UFP. Generally, I see them at the Layton location. The staff is so prompt and diligent about communication. They are always pleasant and polite and they really care about your needs. The MDs are equally responsive and caring. I absolutely recommend this group. read more

This place is a horrible waste of money. I can't even bring myself to go back and use the rest of my pre paid units. The "doctor" that injected me also tried to insult my job. What a jerk. Go to a dermatologist instead. Much better results. read more

Just love Dr manning and his staff! just met Mariah the office manager and she was such a sweetheart! They were down a couple of people so she stepped right up and checked me in, hung out a little while Dr.M was in between treatments then she made my next appointment for 2 weeks! Love my results from my bleph and can't wait to see how everything heals at the 4 week visit! thank you all!!! Cheryl Ann read more

An expensive and terrible rhinoplasty revision. I had an initial rhinoplasty that left me with breathing issues. Dr. Manning said he was able to correct the breathing, which he did, while leaving me with an extremely oversized nose. Upon cast removal I expressed concerns about the size of the nose, which he attributed to swelling. At seven months I still have a potato for a nose. So unfortunate and such a psychologically and financially painful journey. I will have to get another revision rhinoplasty for a deprojection read more

First timer for lip fillers and first time at UFP. I am raving about this place and my amazing nurse, Kayla! Everyone I had an encounter with at UFP Awas super sweet. Kayla went over the lip injection procedure and healing process with me, along with the possible side effects. She was very detailed and when I explained what I wanted to acheive, she was able to go over what product would be best for my lips and I trusted her 100% -- She did such a fantastic job! I am loving the results and I'm getting so many compliments about how great my lips look..and the extra side comment of how great my nurse did. Will definitely be back for more ;) read more

Utah Facial Plastics - Medical Spas Near Me - Layton, Utah

Sarah is amazing! She did a phenomenal job with my lip filler and explained the process every step of the way! I would go to her again for a touch up in a heartbeat!! Thank you!! read more

This place is great. They have a wide variety of products for selection to purchase. They do traditional Medi spa treatments like Botox fillers etc. They also have a surgical practice where you can get consultations on facial plastic surgery and hair loss. I went for a hair loss consultation with a young doctor I can't remember his name but he was very professional and explained everything. He spent nearly an hour with me going over the procedure, what would happen, what to expect, etc. I haven't booked it yet but I'm planning to soon. Overall I would highly recommend this practice. read more

Love love UFP! Went in for mini lip filler! Love them! I highly recommend Kayla in the Layton office! Very professional and personable! I'll be back for sure!! read more

Had my first lip treatment here in Utah and was very happy with the results and the staff! Pain management was topical on the lips and the injection pain was tolerable. Highly recommend Beth as the nurse injector. Beth is kind and is very patient as she talks one through the process. Beth shaped my lips to perfection! Looking forward to my next treatment. read more

Utah Facial Plastics - Immediately after injection. - Medical Spas Near Me - Layton, Utah

Kayla and the entire office were so friendly, professional and overall caring. I was so nervous, she put me right at ease and made me comfortable to make the right decision for my overall facial care. read more

Warning. Worse experience ever !! It's been a month and I'm still struggling with blurry and double vision. Eyes are extremely droopy and I have to hold my eye lids up to apply shadow. Even after discussing my concerns extensively with Kayla their most experienced injector .... Horrible results !!!! This is going to last 4 months according to the Dr. Ask for name brand Botox not the generic dysport. Dr T said migrates more !!!!!!! They did refund $300. I wonder if it's all about money, it seems they want to inject the maximum amount for $$$ not the amount you need read more

I love UFP, the staff and especially the high quality of services provided. I wouldn't trust my face to anyone else! In fact no one has touched my face for care since I started seeing Dr. Scott Thompson for reconstructive surgery following skin cancer removal back in 2007! UFP is an outstanding practice! read more

Ask for Jeanna!! She's the best and always so sweet!! The office is super clean and nice!! Highly recommend! Also love that they can text you for appointments etc. read more

I just got my first chemical peel from Sara at the Layton office of Utah Facial Plastics. She is so knowledgeable and customer service oriented! She explained the procedure as she went- took time to answer my questions and gave me Retinol to take home to put in at night. She also talked with me about Glo makeup, did a color swatch on me and sent me home with a sample of Glo makeup. I had the best experience and would recommend this office to anyone, novice or pro.. read more

I went to Alfie for juvaderm and she was AMAZING. Very nice and explained everything and made me feel very comfortable. She let me know exactly how it was gonna turn out and made it simple and easy. Shayli also was very nice and made me super comfortable. It was overall a excellent service. I'm telling everyone and anyone to go to her! She is a lip WIZARD. I look like a whole new woman now! Thank you. It's amazing how a simple 10 minute thing can make someone feel a thousand times better! read more

Dr. Thompson is hands down the most professional and educated injector I have ever worked with. He has years of experience but beyond that, he knows what is going to look good on YOU! You will be shocked at how he will actually turn down services you want to do because he feels it would be better to go without or go a different (and less expensive) direction. He is honest and upfront and values his work! He is the best!! read more

I came in yesterday to get the Fotofacial I had won and this is the nicest staff I have ever worked with! They were so kind, and made me feel so at ease! It was such a great experience I'll never go anywhere else for any procedure! Jill was wonderful and even checked on me today to see how I was doing! It's so nice to feel like a person, and not a number at a clinic!! I'll be back! Thank you so much!!! read more

For the past five years or so I have been contemplating having some facial procedures, but finding the best physician seemed daunting. During this time I expressed my thoughts, wants and anxieties with one of my closest friends. Much to my surprise she had also been thinking about some facial surgery, so we both decided to explore this process together. After about a year of national plastic surgeon research and interviews our journey directed us to Dr. Scott Thompson. Within minutes of my meeting Dr. Thompson, I knew he was the surgeon for me. He was humble, yet self-confident, as he carefully explained the procedures that would produce the best results for my face. He even discouraged an upper eyelid procedure, which led me to know that he truly has a cost concern/results return for his patients. His warm personality and assuredness left me with no doubts or anxiety from the moment we met, until complete recovery. I now have a naturally ten to twenty year younger and healthier face/neck and a new outlook on life! All made possible by, my highly recommended facial surgeon, Dr. Thompson. Sharon R. read more

Absolutely love Utah Facial Plastics and Dr Thompson. I have had both botox and juviderm procedures and love the results! Plus I have had minimal discomfort with the procedures! read more

Love Dr. Thompson and his staff. They are skillful, caring and go the extra mile. He is an artist who understands balance and aesthetics and is willing to do whatever follow up is necessary to make his patients happy. Also I have a friend who had face cancer and a large unsightly hole in her face. She is gorgeous now and scarring was so minimal you couldn't see it unless it was pointed out. Dr. Thompson's work speaks for itself. read more

Excellent service and very friendly knowledgeable staff. Great location and pricing is reasonable with other clinics. I have always gotten broken right away and services completed in a timely manner as well. read more

Dr. Thompson is by far the best doctor to go to for skin conditions. The work he does on repairing skin after cancer has been removed is unbelievable. You would never even know you had a chunk of skin cut from your cheek! read more

I love the Botox I received from Alfie at Utah facial plastic surgery! I have been so happy with my results, it looks super natural!!

Five stars for Dr. Scott Thompson and his staff! I recommend their services to anyone who wants quality results paired with professional, personal service. I have had a couple of other procedures done at this office and had the same amazing results and service during those visits as well. If you are considering any type of facial rejuvenation or procedure, you can feel very comfortable putting your trust and confidence in Dr. Thompson and his well-trained staff! read more

I went to Thompson Facial Plastics for botox on my forhead and between my eyebrows. I absolutely love my results and my experience getting botox! Bethany and the staff were amazing they treated me so good and made sure I was very comfortable. I am definately going back and highly recommend Mtn West Ent or Thompson Facial Plastic read more