Last night we went to the Gurnee location to purchase two suites, shirts, belts and a pair of…read moreshoes. It was the worst experience ever. We have worked with the older gentleman before, and he has always been fantastic and very knowledgeable. Unfortunately, he was working with another customer and was not able to assist us. We got a young man that finally came over to help. His attitude was demeaning, and he acted like he was being inconvenienced by our presents. We were told by the older gentleman when he walked by to get the other customer something that if we needed suits to be altered before three weeks' time that they could not do it and that we would need to take them to a tailor in the mall or over to the Vernon Hills location for alterations. After working with the younger man and feeling demeaned by him we had our suits and ties, but not the other needed items. We waited at the checkout counter for a good amount of time to purchase our items, but no one came up to check us out. We finally left the merchandise on the counter and left feeling demeaned and very mad/upset about the whole experience and wanted to not get what the needed. We went to the Vernon Hills location and had a wonderful experience working with a gentleman named Ken, he got us everything we needed, and our suits will be ready on time. It renewed our faith in customer service and the time and care needed to help men that might be coming in out of their comfort zone of having someone evaluating their fit and sizing as they get fitted for an expensive purchase. In the end, Gurnee you need to do better. Vernon Hills nicely done!

We went in literally 30 minutes before closing time and Mr. Jason immediately stepped in to assist…read moreus with purchases. He didn't rush us at all and didn't seem to mind that the store was closed. He suggested various items and prepped and laid pieces out together on display for us to view. He also gave my husband suggestions of other stores that carried a larger selection of bigger sized shoes. Although he was working with another customer as well he was very versed in ensuring that both of us didn't feel that we were left alone. The store itself isn't big at all and very easy to navigate. It's located in a small section of a strip mall with parking right outside the door entrance. Even though the store isn't big, they are very accommodating with ordering items that may not be available in store. Local shopping that felt personalized!

I received the worst service this evening at the register. While returning an item I had my hands…read morefull and placed the item and the lady quickly told me I was unable to return it because it didn't have a tag. I then showed her where it was located and then she proceeded to tell me I couldn't return it because there was some dirt at the bottom- there was nothing and whatever she was implying was from being out and other people trying it on. She was visible mad I was returning it when her coworker did not agree with her and as I walked away she loudly called her coworker over and said "look at this joke of return" while I was still present. She had an impression of me the second I asked for a return and did not care to provide any good service to me. She could have denied by return but because it was in good condition and nothing concerning she took it. It's the fact that she had to make me feel little in that moment that is the reason people like that should not work there. She has brown her, and heavy eyeliner. If you receive service from her, do yourself a favor and find someone else. Very disappointing as a Macy credit card holder

I think they are over priced and the salesman goes by David (Jose) on sales receipt he is very…read morepushy. He told me my credit card was declined so I gave him another one. I got charged on both and now he is beware of this place!! I was sold a eneo red light therapy for your face 1922 with a lifetime warranty. I took it back for the me into trying the new one and the price they charged me was $1600 which you can buy them on Amazon much I did dispute it with my bank on the credit card charge and I'm going to keep bothering the store until they give me my money back. I'll keep everyone posted.

Home decor section have pretty pictures, mirrors, and furniture pieces, holiday pieces etc . Great…read morefood and snack section. Prices reasonable. Speedy checkout and staff friendly. Inventory limited.

This place was super clean and had a variety of different choices than the Waukegan location…read more Service was good. Prices were even better! I'll be back again to see what new deals I can find.

The selection is based upon indigenous people from Ecuador, Mexico and tribes of Cherokee and…read moreNavajo jewelry. Alpaca wool zip up hoodies are fantastic for the North Chicago autumn weather.

My husband and his groomsmen rented their tuxes for the wedding here, and they gave us a good deal…read more The suits were ready on time and fit everyone right - only had one problem with one set of shoes, which was resolved quickly. Good experience.

I stopped at this TJ Maxx awhile back and was not impressed. I decided to stop in today because…read moreI'd seen some really cute TJ Maxx finds on social media, I'm really glad that I gave them another chance. Turns out, I've been sleeping on TJ Maxx! The store was clean and organized. It was definitely giving me all of the joyful shopping experience that I get at a Home Goods store but with clothes, accessories and beauty finds. I'm definitely going to add this to my favorite places to shop list. If you've got time to browse, you should definitely check it out.

I was trying to check-in at Dicks sporting goods but couldn't find the page... but I AM at gurnee…read moremills so we can start there I guess. I've been shopping this mall for years and it's a mixed experience for sure. It's painfully large for one thing, you need to plan ahead. If you think you want to just walk around the mall to shop... wear good shoes because it's a trek. I recommend driving to different sections to take some of the burden off yourself. Selection varies constantly. They keep a few outlet stores I like but a lot of stores I enjoyed simply came and went. There are more high priced shirt stores than any one mall needs, I'll say that. Service varies by store so quite a bit. I like the vans store, always helpful staff in there. This mall still has a rainforest cafe! Pure nostalgia and a good place to take kids. There's really plenty to eat here, and plenty to eat adjacent as well. They've got some movie screens and though they aren't the cleanest they do get some fun exclusive events too. This mall has its ups and downs for sure. It can be kind of magical to shop here during holiday time but the rest of the year you definitely should have a specific destination in mind.

Another visit to North Chicago side, another trip to the outlets to shop at the UA Factory House!…read more Bought some Project Rock shirts that were 40% off, a pair of Joggers and UA Wristbands. Pretty good deals! Didn't see any pairs of shoes that seemed interesting enough to purchase this time around, though. Was also thinking about getting the backpacks and hoodies, but changed my mind. Figured it was going to be too much. Anyway, liked browsing around and checking out different items that were available for sale for everyone. Glad to have found a few to buy and take home!

From the owner: Under Armour serves as a catalyst for the progress of athletes and our communities. Our purpose…read moresits at the intersection of "Who We Are" and the "Need in the World" we can fulfill.

I got an AWESOME fur lined coat here 1 year on sale that to this day gets compliments, AND it…read morewasn't an overly expensive Overland or Canada Goose jacket lol. I usually find something when I come in here as I peruse the shops of Gurnee Mills on a day I see a 4D movie, usually the movie's release day whatever it is. Also, I'm not sure how many businesses I've now listed MYSELFversus the shop owners or other customers, probably dozens. Stores and places need to get on Yelp more as Google is TRASH and not trustable for reviews since everything rates like it's gold at 4 stars or more. People are more honest for reviews on Yelp

I am reading the reviews here that most are not that amazing and I understand some, but also do not…read moreget others. But to each his own. I personally think that H&M is a good store. And like many there are things to improve. But when looking at the bigger picture, it is affordable and it offers things you usually pay double on other stores.

H&M is a great addition to Gurnee Mills. This Swiss clothing discounter is akin to the IKEA of…read moreretailing: quality is good but styling is superb. H&M really has their finger on the pulse of fashion trends and they bring them at an amazingly low price point. From socks ($17.95 for 10 pairs) to sunglasses ($10 a pair), I rely on H&M to deliver the goods. I had my sunglasses on a few weekends ago and my friend asked, "Where'd you get those fancy designer shades?" How cool is that? I've gotten a stylish navy blue trench coat there and found shorts on sale for amazing prices. Yesterday I found a great pair of lounging shorts for $5! I spotted a very cool cowl neck cotton pullover for my partner which was just in as well. At $29, it looked just like the one that sells for $195 at Allsaints Spitalfields or James Perse. From time to time, they will partner with high-end designers to bring a special capsule collection to the store. Right now, they're featuring French designer Isabel Marant. In the past, they've had collections by Viktor & Rolf, Jimmy Choo, Karl Lagerfeld, Versace, Stella McCartney, Roberto Cavalli, Comme des Garçons, Matthew Williamson and Sonia Rykiel. Of course, if you want to feel like sports royalty, you can find the underwear collection by David Beckham there as well. People have mentioned that lines can be long here, which is true. It's the trade off you pay for getting this merchandise. As for help on the floor, the people who work here are helpful if you can find one available. I don't mind about this so much. These aren't deal breakers for me. I've also gone here to pick up gifts for friends around their birthdays and the holidays. I always find really fun gifts from purses to hats to jewelry. It's hip and inexpensive. I love H&M.

Kal helped me determine the source of my running injuries & fitted me for proper running shoes. He…read moretook the time to explain arch support, cushioning, and stability shoes. The trip was well worth it.

I was so glad to find a local running store within 30 minutes from me! Kal was attentive,…read moreknowledgable, and helpful. It didn't take very long to find the perfect pair of new running shoes. We even sat and talked for a little bit about various things, so I definitely never felt rushed. Nicole was sweet and related to my knee pain, haha. Overall, I received great and friendly service. I'll definitely be coming back!