I've called 9 times no answer each time and computer glitch constantly they are open but no one…read morehome I guess Answer your phone. I also noticed the promos don't really work

The service was extremely rude. Only one person here was out of line. Do not work in "Customer…read moreService" If you don't like people. Simple.

The service is amazing and the young man that is at the counter is always polite and courteous and…read morevery helpful this is a very good place to go to do your mail.

Everyone has their own horror stories about standing in line at the local post office during the…read moreholiday season. Lines that go on forever, and are so slow that a bottle Heinz ketchup flows twice as fast. Thankfully, a friend of mine told me about this place on M-17, just west of Golfside Road. I needed to mail a package to my friend in Tokyo, so I went to the local post office on my day off, and there had to be nearly 50 people waiting in line. Then I remembered Goin' Postal was right near a specialized grocery store that I really like on M-17. So I left the line behind and drove out west of town. Was I ever lucky, I was the only person in line, and after I filled out my customs forms, purchased some stamps I was right out the door in less than 10 minutes. The staff at this place is very friendly and gave me several shipping options to choose from. I can just imagine as I drove home, most of the people in that line at the local post office were still waiting in line to be served. That said, I was amazed that my package arrived within a week. I highly recommend this place, as they are faster than the local post office, and they don't have the attitude that some of the postal workers have.

Parking lot was solid ice at 3::30 pm Excuse was waiting on…read moresome one to salt it. Couldn't care less

On December 30th, I went to the Green Road post office to mail my passport (needs to be renewed)…read moreusing USPS Priority Mail with return service. I clearly told the clerk that the envelope contained my passport and that I needed it mailed securely.The clerk failed to issue a return tracking number. The passport was never delivered, and there is no return tracking record in the system. (As you know, Priority Mail is supposed to include tracking by default, especially for return mail.) When I returned to the post office to investigate, the manager was able to pull up my receipt using my credit card information, and the receipt shows only one tracking number, not a return tracking number. The manager acknowledged that this was likely a staff error, but then refused to take responsibility, insisting that I must produce the original paper receipt from December 30th, which is now over a month ago.I believe this is an unreasonable requirement, given that the USPS system already shows incomplete service with my credit card information provided. The clerk is also very unprofessional on that day. She was very dismissive, refused to explain the process, and altered the address I wrote by hand, making it difficult to read. When I asked if I could rewrite the address or pay again to ensure accuracy, I was told it was "fine" and denied that option. As a result of this error, my passport was lost, and I am now required to reapply for a replacement passport, which involves significant time, stress, and legal uncertainty.

Fast service. No line. Acknowledged. Never had any problems with employees. With Victoria - no…read moreheartburn. Professional.

I honestly have never had an issue at this Post Office. The lines can get long but that is the way…read moreit goes. Their customer service to me has always been fine. Never had a problem with anyone who has greeted me and have been helpful. Victoria...gem.

Needed a package to be securely delivered and chose this location…read more Plenty of parking but inside is a tad small when it is busy. There was a long line but the employees were fast and efficient at cutting it down. Our package arrived safely and the employee was very friendly! The process of retrieving it went smoothly and quickly. The employee even offered a dolly if we needed it. Would recommend having your extra secure packages being sent here!

Paul was very help and kind. Terrible prices at this location. I have paid for services at UPS…read morestores around the U.S., but was surprised to be charged such a high price to print 1 page - $3.18 per page is outrageous. These stores are individually owned. Went to the UPS store in Ann Arbor yesterday (2232 S Main St) and they only charge $2 per page.

Mailed checks ( first class ) on 9/18/2025 from Ann Arbor MI to Troy, MI…read more NONE have been received as of 10/7/2025, and I was just hit with LATE CHARGES on no payments received, Takes all of ONE hour to make the drive.. The USPS is a failing business

This has to be the worst USPS facility in the state of Michigan. The representatives are very…read moreunfriendly. They're very rude and they are very unhelpful. This is the second time in the last two weeks that they have lost my mail which one was a certified letter and the other one was registered express mail and overnighted. The postmaster here won't even come out to help you. Very, very unprofessional USPS facility.

Everything at post office should be. Efficient, knowledgeable, staff, and a wide variety of stamps.read more

Nice post office in a historic building, convenient location. Workers very pleasant but more…read moreimportantly very competent. I got a nice selection of stamps.