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    USPS

    1.4 (57 reviews)
    Open 9:00 am - 7:00 pm

    USPS Photos

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    3 years ago

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    2 years ago

    Stolen packages & mail from post office -repeatedly & lied to my face about a package.

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    Page 1 of 2

    Ask the Community - USPS

    Review Highlights - USPS

    Yes, less than thirty, including the time I waited while he finished up with the previous customers.

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    USPS

    USPS

    (26 reviews)

    I have been going to the post office since the day it opened. When I check in here, I often think…read moreto myself wow why does it have such low reviews? I usually have great experiences here. Well today, I witnessed why. Most of the employees that were here delightful and try to be as helpful as possible. The first employee that I ran into was fine. The person I encountered for my transaction should've been written up for how she spoke to the person in front of me. How she spoke to me wasn't the best customer service either it was just Kurt and sort of rude in tone. I get that some customers can be difficult. But that does not give an employee the right to speak to any customer the way that she spoke to the three customers I witnessed her interact with. How to say didn't make me wanna come back

    Do not, I repeat, do not come to this location for anything passport related. I've been here twice…read morenow in the past 4 years for passport related services, and today took the cake. Went in for my husbands passport and my infants passport. Had an appointment and we were told they could take photos. We arrive and we were rudely told that they don't do infant photos even though the website said yes, and that they dont even have a camera...we were sent off to cvs to get photos. Whatever, fine, did that quick, came back....now the application isn't printed right and she turned us away and said she wishes she could help us today but she is slammed and she's by herself...meanwhile there are 2 other people working there and two people behind us. Really? I remember this employee too. During the last World Cup, she was pretty distracted in watching the game instead of helping me out with my passport last time. Guess things don't change.

    The UPS Store

    The UPS Store

    (21 reviews)

    Super disappointing experience. Visited last Monday and was intrigued to find the line out the…read moredoor then I remembered the store further south on route 3 had closed. Makes sense. Curious what's in store for the holidays... Staff was jumping and the line moved quickly which was impressive. Where it all tanked was the UPS associate who helped me. No welcome no greeting. I placed my package to ship on the counter and she irritatingly raised her voice and said,"What! What are you here for to return an Amazon package??" I'm at a UPS store and while I can understand and appreciate you can ship Amazon packages when returning from them, I was disappointed to hear her push out an alternative brand other than her own. Yikes. I gently explained I was shipping a package. She was super frazzled. Not friendly. Not really helpful. I gave her the address of my father-in-law and to her credit, the system was populating an alternative city name with the right zip. She was smart enough to get some support from another peer and then explained this was her second week on the job. We've all been there I get it, however, the intangible experience in any environment is key. Fortunately, he did get his package and loved his Medallion golf shirt. I am unhappy with this experience and have voluntarily shared with other locals to hit up Polaris or New Albany. The next day I had another package and visited one of these other stores. Complete opposite experience from start to finish. I hope with each passing day her experience servicing others improves and she builds confidence for herself. No fun being the new kid on the block including being that paying customer that feels her pain.

    I am a professor at a small college. Our seniors were producing posters as part of their…read moreculminating senior project. So we needed nearly 40, full color posters printed in a short time, right before Thanksgiving. Adam worked with us to find a good price, printed everything in good time, and even drove an hour to drop our posters off in person so as to be sure that they didn't get lost or damaged in transit. I cannot stress enough what a great job they did. Thank you!

    USPS

    USPS

    (4 reviews)

    Northland

    The USPS over the past several years would lead you to think everyone has been picking on them with…read morethreats from top levels of government threatening to defund them or back down their operation to less days in a week. I believed they were being bullied until this year, 2021. I have not had anything that was sent priority or overnight actually arrive within their window that was paid for. I have relied on deliveries from the USPS, a shipper chosen out of my control, for medical supplies used for my recuperation after cancer surgery. You can't rely on the USPS. Their system is constantly incorrect. Out of 8 major deliveries this year, not one has arrived within the stated timeframe on their website. As a matter of fact, 4 have arrived with a date showing it was on-time delivery for later that date except it was already 3 days later. Even calling USPS doesn't help. Hold times are so long it is hours later before getting a callback from someone who also. Any provide answers on why the system is showing on-time for a long-past due date. We have UPS in this neighborhood and another 7 minute drive further and there is a FedEx store as well. Meanwhile, medical supplies are lost on a truck out for delivery for late yesterday... Sunday. I didn't even know this was an option, or do they not know when they work anymore? If there is a way to source what you need locally or switch your business over to more reliable shippers, that is going to keep customers happier than this. Delayed medical care because I ordered supplies well in advance and they still can't get here on time. The company I work for doesn't even bother with USPS for customer critical deliveries because of the terrible service provided when they were given a chance. This is different from my review years ago of the 43227 post office who was knowingly delivering my mail to the same wrong address clear across the zip code.

    Delivery drivers steal packages. I've been waiting for my package, chair in the window. They keep…read moresaying my package couldn't be delivered but no usps driver got out of a truck to put any package in mail mailbox.

    USPS - postoffices - Updated May 2026

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