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    Recommended Reviews - Usps

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    8 years ago

    Helpful 2
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    Love this 2
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    People searched for Post Offices 901 times last month within 5 miles of this business.

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    US Post Office

    US Post Office

    (22 reviews)

    The attitude of the person (short Asian woman) who waited on me today. Never in my 76 years on…read morethis earth have I encountered this type of treatment at a post office. I went in with a box containing a pair of boots I ordered from a vendor through Amazon. I had printed out the label I received from the vendor and the paper from Amazon reflecting the return approval statement and bar code. I asked the person behind the counter what I needed to do. She admonished me for not being prepared as if I were a child. I Told her that I wasn't sure what I needed to do, and if she told me what I needed to do, I would do it. All the while, she was preparing the box to be mailed. She went on to say that she didn't believe I didn't know what to do because everyone knows how to mail packages. I assured her I would not lie to her. By this time, she finished preparing the package and handed me a receipt. I told her I was sorry that she was so angry. She said too much. She could have told me what to do and had me step to the side so I would not hold up the line. The worse thing was how she spoke to me. She was rude, condescending and seemed intent on trying to humiliate and embarrass me. Instead, she just made a fool of herself. Worse, her behavior made public servants look bad. Her statement opining on what everyone knew was surprising. How would she know what everyone knows. Her conduct as a public servant was uncalled for and most inappropriate. I know it is a tough time for federal government workers, but it is not the public's fault. I noticed several similar comments on yelp about the rude behavior of employees at this post office. Perhaps the employees need sensitivity or anger management training.

    This post office is doing great. They were helpful when I needed to replace a mail key (though they…read moreare not in charge of mail keys for all locations). There will probably be a line when you go in.

    US Postal Service - Cleveland Park

    US Postal Service - Cleveland Park

    (83 reviews)

    Cleveland Park

    Super convenient post office to my mom's house, and have been numerous/thousands of times. It seems…read morelike they're still adjusting to Covid being endemic though as they have all this signs up still about their restrictions when things were worse and the entire section where the clerk is is sectioned off behind a newer glass wall. The line was long today, but I had a good podcast and wasn't in a hurry. Thing is though, with 3 or 4 people in front of me and 2 working on other packages inside , it could've helped to briefly have a second attendant. When I talked to her she was very cordial. Also, it's always dark in there and it looks closed when you walk by. Inside the door that looks like it's for passport appointments is falling apart and the stand of packaging supplies seems to be blocking a good number of P.O. Boxes. The interior needs a makeover badly. Basically, it's a good post office, they just need to take down the plexiglass wall they put in during COVID and do some little renovations. There's money here in Cleveland park.

    This is ONLY a great experience if Tonya is NOT working. She is the most miserable person Ive…read morealmost ever encountered. I have been meaning to write this for years. She doesn't have a bad day, she is a pure grey cloud of negative energy . She is rude and miserable. There is zero joy in this woman's body. Ive not sure why she works for the US postal service in customer service with such a negative personality. I got spoiled living in Columbia and having Ms.Yvonne for YEARS'!!! I have occasionally left the most office if Tonya is working solo because she is that miserable to even be in close proximity to. You hear how she speaks to everyone and you think na ill pass. Theres now a UPS store across the street. Go there if you can it may be more expensive but this woman is an unpleasant experience. I feel bad for her coworkers cause I couldn't imagine working every day with a human just miserable 24/7. Ive tried to give her the benefit of the doubt but I've been in Cleveland park 3 years. It's always a terrible experience. I feel blessed from the mail gods when shes not working and i get lucky enough to see the other women who work here who are lovely.

    Usps - postoffices - Updated May 2026

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