Horrible customer service. Worst USPS I have ever visited, staff is rude and incompetent. Go to any other office, even if it's out of the way. read more

Horrible service. Inability to conduct business while having an unruly customer that was removed from the store. I walked in and was told they were closed while dealing with a police emergency. Meanwhile the emergency was outside of the post office and it wasn't an emergency it was a disgruntled customer and they were calm when I arrived. Just ghetto. The entire store even the street it resides on. Don't expect to come here and conduct business professionally. read more

This post office provides markers to use for addressing boxes!

I am a "old soul" or like a "old man" at heart when it comes to the US Post Office and even Banks. I still do my banking in the branches not on-line, pay bills by mail, send packages standard, and most of all.....I love going into the US Post Office stores to buy stamps and hold up the line to select the ones that I want to collect. On a Saturday morning I got to be the youngest guy in line amongst a bunch of seniors waiting for this location to open. I even got a PO Box! I tend to make it to this location occasionally on a weekend run. There is not much to be said about this location, except for it is convenient. As for the staff and mail clerks at this location, they are okay to deal but there is a bit of the "ghetto" factor in the customer service they provide and their attitudes. The mail clerks have the "Oh God....What does he/she want!?"...look on their faces as soon as you walk in. It's kind of funny and sad at the same time. So don't expect a "Welcome!" and "Smile" when you first walk into this place. Nonchalant or non-enthusiastic is the best way to characterize the staff here. LOL! For example...I walked in last weekend right at the time they had opened the doors. At that very same time I walked up to the counter to ask for some stamps. The mail clerk interrupted me and said..."Well before I get the stamps...give this to the lady over there (in a Big Mama..sassy voice..lol)" To make a long story short, the mail clerk behind the counter gave me a cashier tray....full of cash...to give to her coworker over in the gift store section....because both of them were to lazy to leave their post to simply just walk over to each other for this exchange; while opening that morning. I had to laughed and even at this moment I am typing this, I am SMDH because luckily she sensed I was a good person. But, given the location of the post office, the mail clerk may want to think twice about doing something like that again with someone else. This kind of carelessness, poor customer service and laziness is what is impacting the operations, closings and deficits of all the US Postal Services today; and it starts with their staff! Too bad they don't realize it. read more

US Post Office - Post Offices Near Me - Washington, DC, District of Columbia

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This is the slowest post office I've ever been to. The workers are more worried about there personal conversations rather than helping all the customers standing in line. read more

Quick, convenient and friendly. What more can you ask for!! Parking was a little scares but it was a Saturday afternoon right before closing when I visited so that's the norm in DC read more

They have lost two of my packages. Both were pharmaceutical from the same company, sent two days apart. The packages tracking states they are still in the post office but each person I speak to, including US Postal Service customer service says they will call back but never call. I have made several claims and am ignored. Who is taking my drugs at the Post Office? Horrific customer service. read more

Waited 27 minutes before the line moved at all. Two verrrrry chatty workers with no sense of urgency and a dozen people in line (ex, one employee's friend came in and she just started chatting away with her). Completely inefficient - and that is saying something considering the general ineptitude of the USPS. read more

If I could give them no stars, I would! Being that this location is open on Saturday's, and there are not too many other options, I had to suffer and come in! This is no exaggeration, I was on line waiting for 35 minutes... and it's not because of the number of people in line in front of me, it's due to the the following: Okay, first and foremost, with there being in two postal employees, they see the line in front of them, you would think they would be respectful and considerate. The complete opposite... they talk to their friends that come in, tell them to come up front while they are helping the customer whom has been waiting in line, they chat, laugh, which slows down the transactions even more. They check their phone for text messages before they call the next person up. THEN Georgie inquires if anyone is just in line for stamps and if so... she tells them to come on up front in front (skip the line) of others that have been waiting. Wait, I'm confused, they don't have to wait like the rest of us??? Who made up this rule? Also, if you are just coming for a money order... guess what... you also don't have to wait, she screams out... "if you are here for stamps, have questions, need a money order, or any forms, just come on up". I'm baffled, what about all the other services the post office offers, it just doesn't matter, you have to wait. She also screamed out, in 15 minutes, the doors will lock... automatically... (yeah right, I would be impressed If this location even has that type of technology)you will have to push the green button to get out... and it's your responsibility not to let others in.. and we need to tell them they are closed. I wish I would... that's not my job... and clearly you can't even do the one that you were hired for! A mess! Someone from the local/corporate office in management needs to come witness what truly goes on at this location. If you can go to another location... be advised... do so!!! read more

As soon as we walked into the post office , the clerk desk lady (older lady) was helping another customer while we were waiting in line, and the clerk desk lady( the old one) looked at us with a face like "What do they want". and ask another clerk lady to stop what she was doing and "get this people out of my face', so what kind of customer service is this? or if it was because we are Hispanic. By the way the younger clerk desk that helped us was fine. USPS, improve customer service and put people who wants to work. read more

Very very bad. Came three times to get my express mail. Big line of people waiting in line. Only one person working. Waited 45'

LIARS!!! had my pkg in their worthless location for two days, never delivered to my home went on usps.com and saw the LIE that my pkg was delivered when it absolutely was NOT! these mail carriers consistently deliver mail to the wrong house, walk across lawns when asked not to, lie about deliveries, and generally are shiftless, lazy, ignorant LIARS! when you call the worthless 800 number for usps, you are told to hold for 2 to 3 HOURS! what's that all about? when i was told to wait the "shorter" time of 40 minutes on one of my numerous calls, i was disconnected after 34 minutes without even speaking to one of the morons. worthless, stupid liars...use fedex or ups, or walk it to your home yourself. total fail, total idiots. i'd give it minus 100 stars if it was an option. read more

Service is Ok, clerks are very arrogant and difficult to deal with, and if I have other options will go someplace else. The manager believes she is a police officer. Some bilingual staff will be helpful for non-English speaking, as clerk does not put any effort to be of any understanding maybe because there is a ghetto attitude. read more