Do not get a PO Box at this location! These hourly wage workers couldn't care less if you get your…read moreimportant documents placed in your box. I've had IMPORTANT mail... that's documented to have arrived to their location; however, my mail never made into my box. Literally, will careless place your mail in other people's boxes. I've had credit cards and state documents be opened by other box holders because of their carelessness. I am planning to place a complaint with the state as well as better business bureau and speaking to my attorney on this issue. Black older women with glasses hung up in my face when I stated how upsetting it is that they aren't placing my mail in my PO Box.

I normally only come in here to drop off items that I need to send because I am doing a return some…read moreother reason other than my own personal shipping needs. It was about 8:30 am when I came in. Brandy was my cashier(not sure if that's what they are called) but she helped me send out all my packages including international. I had 5 packages in total and had no idea what to do. She was kind and patient, I know it was early and I'm a talker, and even though she didn't speak much she made me feel very safe to be able to just talk and express my concerns I had with international shipping. Pricing was very fair in my opinion. I shipped all 5 boxes for less than $150 using standard shipping. The entire team was so kind and handled my packages with care and even helped me make adjustments to them. Great spot!!!

love this little postal service. They are friendly and efficient and very convenient to the south…read moreside of Rockwall.

this location of a contract post office facility is very helpful and for me very convenient. I get…read moregreat service there and it is almost always by the blond lady who has worked there forever. she is extremely helpful by making sure you know the best shipping fees and doing little things she isn't required to do. i know, there's a steady stream of customers on a normal day and every once in a while at Christmas there is a longer line but never anything like the big post office. it would be nice if they were open at least 1/2 day on Saturday. That's why I gave 4 stars instead of 5.

Jimmy at this location is always pleasant. Usually the female workers are not so pleasant and can…read morebe very difficult.

I just moved to this area so seeing the local post office took me for a loop. There was mail…read moreunattended by the trucks, anyone could've taken items. I get that they're under construction but there's got to be a more secure way to do that. The mail person who helped me didn't seem nice but I think that's her disposition. They were very helpful though.

I once would tell folks that this was the best postal location hands down. However lately the moral…read moreseems down or maybe they just have employees who are providing poor customer service, but I've gotten where I dislike this location but still come here because they carry the best variety of stamps, opened longer than my local office and this is gonna sound horrible, the customer service here is still better than my local post office. On this evening, I overheard one employee talking to a customer in a very snarky tone. Yes I realize that times have changed however you don't have to make someone feel little by saying things to make them feel stupid. Another lady asked a question and was told that she would need to Google the answer to that. I hope I've just come at a bad time (although it was NOT busy, there were three employees and like four/five customers) and that this isn't the norm to be expected.

I like that this location is open until 10 pm on weekdays, making it very convenient to come for…read moreany last minute shipments such as taxes. While it was empty inside when I stopped by on Friday evening, it was still a little unprofessional for the employee to be on a phone call during my entire transaction (before I got there, during and after I left was the same continuous phone conversation)

Our mail lady (Andrea) is a gem, she is professional, courteous and hard working!…read more The Rockwall Post Office management is a joke. Priority mail packages left before 5PM routinely are not processed the same day. Tracking number 9405550105495024124913 was droppd off at 4:40PM on April 22 and was not scanned that evening. Priority mail should be processed the same day if dropped off before 5PM. Calling the Post Office number only gets the phone to ring many times and then the call is disconected. The Postmaster will not answer or return calls when complaints are filed with the USPS website.

They never answer their phone and the one time they did they hung up right away before I could get…read morea word in

When I was thinking about setting up my LLC last year I came here multiple times for notary…read moreservices, welcome to being ADHD, and they were so kind and helpful throughout the process. I couldn't have asked for a better price, even with the multiple needs for it on my side! Thank you for the grace!

Many thanks to JR in the printing department for doing a fantastic job on our Boy Scout Court of…read moreHonor program!! His ideas were excellent and the finished product exceeds my expectations. Definitely taking future printing projects to this store!

Shy is so nice and sweet but the supervisor here is so sassy and rude for no reason. I saw her…read moretreat a customer so badly & when the customer asked, she would not share her name, just kept saying supervisor. You know something is wrong when you can't share your name!

My complaint is with the delivery of my mail. I often get mail in my box that is not addressed to…read moreme and my packages mysteriously are scanned as delivered, but are never delivered. This has been an ongoing problem for the entire 4 years at my current address. Not sure if it's incompetence or malfeasance. Where are my packages??

this is the worst experience I've ever had with a pick up amazon order , I have been trying to pick…read moreup my elf on the shelf for my children since friday , this shop has different hours of service daily and closes for lunch for an hour , how are yall still in business , I pray Amazon never ever ever send my packages to a mom and pop shop ever again.

This place beats the Post Office A**!!! Don't go to the USPS…read morelocation in Forney that has that Bald Guy working there, he's a jerk and they will never fire him, as much of a jerk that he is and the terrible face he gives the USPS in Forney. Instead, go to Taylor Mail Center. You will be much happier. The prices are the same or cheaper in some cases. The people running the place give a sh**. They explain why things work the way they do with carrier and shipping companies....so you can understand what the hell is happening with your packages. It's amazing to walk in this place and be greeted like a friend. And to ask questions and get answers. If they can't give an answer you like then they will point you in the right direction to find the answers. USPS doesn't have the time and they DON'T CARE. This place will. Just trust me. I have dealt with the Forney USPS location for over 3 years and it's a total joke. A new building or renovated building won't fix the issues that exist with USPS Forney location. Nothing will. So, when you are faced with doom, look for an alternative.....Taylor Mail Dude!!!! Maybe they should change the name to.... Taylor Mail Dude.

I recieved my water bill yesterday. The 10th of the month. The water bill is due the 15th on…read moreSunday. So I went directly to the water debt. 9 miles away to pay water bill. I asked the water debt. receptionist. When they mail these water bills. She said that all water bills are mailed on the 29th of last month. But yet I recieved it on the 10th of the month. The receptionist has told me that they have issues with the area post offices. In getting bills and letters mailed out. The same I have issues with these rural mail carriers. Losing my mail. And getting mail delivered at 6pm in the evening. I wish the Federal Goverment would shut down the U.S.P.S. So we can find more reluable options. With an Independant Mail System.