This post office is tucked away into a neighborhood along with a city hall. My mom wanted to mail a…read morepackage back home and he was kind enough to give us some packing material and tape, even though he wasn't required to. Helped her save a few bucks. Also, always fun to hear a southern accent at the post office. :-)

This was one of the best experiences at the post office ever! The individual behind the counter was…read morevery friendly. Best of all, I was in and out within minutes.

The ppl are fantastic it's the Post Office itself !!! There's absolutely no Air at all!!! With a…read moreline of over 10 ppl and the poor girl trying to works fast as she can!! She's miserable it's so hot 90° come on, get them some air in this place!!!

I called here and was on hold for 20 minutes with no one picking up the phone. So I drove here and…read morewaited 10 minutes to ask a question do you do General Delivery like no we don't and there is only one place I can do it at. The parking lot is dead and no customer and the inside is dead as well and still had to wait for someone to come from the back. If you need postal service do not come here at all!

Don't use the young high pike or Main st. Locations. I paid an outrageous amount for 2 day air and…read morethey lost the package. To add insult to injury, they refused to refund my money after sending me to a second location due to "system problems" the postal service is very minimal at this point and can't be trusted. Shame on the postal service. They must need the money.... I'll ship any way I have to to avoid using the post office ever again. They should stop promising things they can not achieve. Horrible experience.

There's nothing good to say about this Post Office. They're always understaffed. The line is always…read morelong. I dropped off a prepaid package and they didn't even scan it as received for 2 days. This place is terrible.

We went in to the post office looking for clarification about installing a mailbox. The front…read morecounter man was not helpful and a bit rude. We asked to speak to a supervisor, supervisor Greg appeared and was extremely helpful and knowledgeable. He solved our problem. I would have given the post office a five however, the front desk person knocked it down to a four. Thank you, Greg for helping us.

I'm on my 3rd day not going in to work, because Every day my package says ARRIVING TODAY by 7pm…read more Still no package. Been on the phone on hold for 2 days, no one picks up. Web site says update address. The recording stated my current address. On line show my correct address. I won't buy anything from anyone who uses UPS ever again. This is what happens when a company is going out of business. My advice don't ship and refuse shipping to and from UPS.

Service was rude said things like "what do you want" and " mhm k " very rude. But good food!read more

the rudest staff and worst service you can imagine. they always have a line and just stand around…read moredoing nothing to help anyone.

There is always a long line. Never a place to drop off packages that are already labeled and paid…read more Not enough people working. Nobody gives a crap.

Easy and convenient though parking was a challenge. I was able to pop in, purchase some postcard…read morestamps, apply them to my Clingmans Dome postcards and drop them in the slot. There is very limited parking in this part of downtown Knoxville, but I found a quick spot nearby. [Review 1188 of 2024 - 504 in Tennessee - 22211 overall]

Cannot get anyone to answer the phone at this facility!!! Had a question concerning our PO Box…read morethere and could not get any assistance. DO BETTER!

The desk associate Arlene was so kind and helpful , and reached out to me when I left my debit card…read morethere ! I couldn't believe it , but there was a gentleman there who was very kind aswell and I was able to retrieve my card back . I recommend this place because they're honest nice people !

Im not at all surprised that this Post Office has bad reviews. What I thought would be a quick…read morevisit was verrry long. I already had a shipping label, just needed a receipt. There was 3 people in front of me. The lady working there was socializing with the first person for a good 10 minutes talking about random things in life, etc. This is NOT the place to socialize. The next person was about 8 minutes... same thing.... talking about random stuff in life. Chatting about a specialty stamp that the lady MUST have and asking if the employee can order more. Then the third person you could tell was trying to get out of there and the employee kept trying to socialize with him but he said what he needed and was trying to get out of there. She started asking me random stuff and I said "I just need a receipt" in a stern voice so she knew I wasn't here to socialize. I ignored her questions. I understand that you might have a boring job and the people that come in are your way of socializing but save that for if you go to a store or something. Sometimes people are there for a quick trip, they are on lunch break, not interested in socializing etc. we shouldn't have to wait a half hour or more for something basic. They should probably have a 2nd person if they want people to tell their whole life story to customers.

Shipping on a Weekend for Overnight Delivery gave me Good Service and Guidance as the entire…read moreProcess as it was explained to me as to what could be done and when my Package would arrive or be delivered, very knowledgeable staff and pleasant to deal with for Service

Wish they had later hours. Hard to get there with the hours I work. And when I get there before…read more6:30 they say the registers are closed and have to come back the next day!!!! Very frustrating!!