This post office is tucked away into a neighborhood along with a city hall. My mom wanted to mail a…read morepackage back home and he was kind enough to give us some packing material and tape, even though he wasn't required to. Helped her save a few bucks. Also, always fun to hear a southern accent at the post office. :-)

This was one of the best experiences at the post office ever! The individual behind the counter was…read morevery friendly. Best of all, I was in and out within minutes.

I called here and was on hold for 20 minutes with no one picking up the phone. So I drove here and…read morewaited 10 minutes to ask a question do you do General Delivery like no we don't and there is only one place I can do it at. The parking lot is dead and no customer and the inside is dead as well and still had to wait for someone to come from the back. If you need postal service do not come here at all!

This post office sucks. We have only recieved mail 2 days this week. We get a picture every day of…read morethe mail that has been scanned in. I got 2 pieces of scanned in mail when 5 others were scanned the same day. Why cant we get it delivered?

Don't use the young high pike or Main st. Locations. I paid an outrageous amount for 2 day air and…read morethey lost the package. To add insult to injury, they refused to refund my money after sending me to a second location due to "system problems" the postal service is very minimal at this point and can't be trusted. Shame on the postal service. They must need the money.... I'll ship any way I have to to avoid using the post office ever again. They should stop promising things they can not achieve. Horrible experience.

Central location for most people in the area. Offers a lot of services for their customers.read more

I have not gotten all my mail and my daughters birthday stuff is now gonna be late. I can't even…read moreget ahold of anyone and it's upsetting me

I'm on my 3rd day not going in to work, because Every day my package says ARRIVING TODAY by 7pm…read more Still no package. Been on the phone on hold for 2 days, no one picks up. Web site says update address. The recording stated my current address. On line show my correct address. I won't buy anything from anyone who uses UPS ever again. This is what happens when a company is going out of business. My advice don't ship and refuse shipping to and from UPS.

Service was rude said things like "what do you want" and " mhm k " very rude. But good food!read more

There is always a long line. Never a place to drop off packages that are already labeled and paid…read more Not enough people working. Nobody gives a crap.

I was only in here for 3 minutes and when I watched how the staff treated everyone that came in…read morecontact with I was amazed. They are very friendly, nice, and helpful! Their service is better than the once downtown. It is in walk-able distance from a bus stop. When you are driving down main Kingston Pike the back of the post office is showing. You can turn on the street located near Highland Funeral Service. This one sales stamps (however many you need), money orders ($1.25), and burial flags as well. Awesome service!

Easy and convenient though parking was a challenge. I was able to pop in, purchase some postcard…read morestamps, apply them to my Clingmans Dome postcards and drop them in the slot. There is very limited parking in this part of downtown Knoxville, but I found a quick spot nearby. [Review 1188 of 2024 - 504 in Tennessee - 22211 overall]

Cannot get anyone to answer the phone at this facility!!! Had a question concerning our PO Box…read morethere and could not get any assistance. DO BETTER!

Im not at all surprised that this Post Office has bad reviews. What I thought would be a quick…read morevisit was verrry long. I already had a shipping label, just needed a receipt. There was 3 people in front of me. The lady working there was socializing with the first person for a good 10 minutes talking about random things in life, etc. This is NOT the place to socialize. The next person was about 8 minutes... same thing.... talking about random stuff in life. Chatting about a specialty stamp that the lady MUST have and asking if the employee can order more. Then the third person you could tell was trying to get out of there and the employee kept trying to socialize with him but he said what he needed and was trying to get out of there. She started asking me random stuff and I said "I just need a receipt" in a stern voice so she knew I wasn't here to socialize. I ignored her questions. I understand that you might have a boring job and the people that come in are your way of socializing but save that for if you go to a store or something. Sometimes people are there for a quick trip, they are on lunch break, not interested in socializing etc. we shouldn't have to wait a half hour or more for something basic. They should probably have a 2nd person if they want people to tell their whole life story to customers.

I just got into a discussion with a desk agent in regard to a media mail parcel I was mailing…read more Inside the parcel (although irrelevant) was several Paper Doll Books I was mailing. As per postal website books are co soldered media mail. However this postal agent told me that they were not and if inspected I might have to pay priority rate. So I left this office where they told me the same thing at the main branch.. and if inspected the parcel that would only be media mail items would be converted to priority mail and I would pay $13 charge. Listen folks. I get that they have a hard and thankless job. But, I also get that it's a for profit private business. Which last I checked still was in the red and losing money. This is among many of the ways you can continue to lose money. If you don't want my shipping business UPS and FedEx will gladly take it.

Shipping on a Weekend for Overnight Delivery gave me Good Service and Guidance as the entire…read moreProcess as it was explained to me as to what could be done and when my Package would arrive or be delivered, very knowledgeable staff and pleasant to deal with for Service

Wish they had later hours. Hard to get there with the hours I work. And when I get there before…read more6:30 they say the registers are closed and have to come back the next day!!!! Very frustrating!!