This post office is tucked away into a neighborhood along with a city hall. My mom wanted to mail a…read morepackage back home and he was kind enough to give us some packing material and tape, even though he wasn't required to. Helped her save a few bucks. Also, always fun to hear a southern accent at the post office. :-)

This was one of the best experiences at the post office ever! The individual behind the counter was…read morevery friendly. Best of all, I was in and out within minutes.

Five stars go out the US postoffice, and 5 extra stars to the nice guy that helped us. Wow, he…read moreknows wat service is all about. The US Postoffice should cherish this kind of employees. They make your business. We're on a roadtrip for 3 and somewhat weeks, visiting from The Netherlands. And of course, again, I bought too much Christmas ornaments. - Little note, on every trip I try to buy some local ornaments so when Christmas arrives I can look at a tree full of memories. - This time a Departement 56 Harley Davidsons motel. And that are not things to get in our already overweight luggage easily. So we considered sending it home. We first made inquiries at FedEx in Nashville because we walked by. Estimated costs: over $200. For that price I a can buy an extra suitcase and pay for extra luggage. So we looked further. In Gatlinburg we visited this post office learning that our package can be send to Europe for a little over $50, including our map and two travelguides we didn't need anymore. Huge difference. But that's not the only reason for the 5 star rating. The guy behind the counter is. He took all the time in the world helping us to fill in the forms, get the stuff boxed, and giving advice about some choices to made. In the mean time he helped several other local customers with quick questions without giving us the feeling he wasn't totally there for us. And in the post office hangs a painting depicting him and a little boy. Make sure to ask him about it. It has to do with 9/11 and I had trouble keeping my eyes dry. And no worries, he wasn't pushy, I asked him about the painting and that made him tell the story. And excuse any grammar and spelling mistakes. English is not my first language. And if that isn't bad enough, my Apple device keeps changing words into 'proper Dutch'. Yes, you've guessed right, my first language.

I agree with the other reviewer that the postal workers inside the post office do their job well…read more But, this low score is due to many problems with mail delivery! I have gotten other people's mail in my box many times, even one that belonged in a different town! If I get other people's mail, I have to wonder who is getting mine! I'm writing this review now because I'm angry! I just called my credit card company with concern that my credit card is about to expire and I haven't received a new card. They told me they mailed me a new card May 31st and it is now June 20th. I did NOT receive it, so the mailman gremlin has struck again! I hope USPS reads this!

Fantastic postal workers here. I was driving through the area and needed to mail some boxes so…read morepulled in. The lady who helped me was so informative, assisted me along the whole process and was super nice. You could tell, even from the short 5 minutes I was there, that the people here are family.

well, sir, another one of your moron mail carrier left my package at my garage door in the rain…read more instead of walking around to the front porch which is covered, what the hell kind of employees do you hire? if i was making $20.00 an hour or more i would take more pride in my work.

ordered insulin needles from Walmart. Two packages showed delivered. Neither one of them actually…read moreshowed up wonder who needed them more than me. Good job Postal Service.

When one considers the number of government agencies that for any number of reasons, have managed…read moreto falter and sometimes fail, our Postal Service shines as an excellent exception to the sad norm we often encounter. In many countries these days, it's practically impossible to 'mail' something with an expectation that it will arrive unpilfered or undamaged. Not so with our USPS! Pilfering is virtually unheard of, and anyone found doing so is severely punished. Occasionally something arrives squished, but THATZ a rare occurrence. During 'rush' times there can be a line, true. But the clerks always take the time to insure that every customer ahead of you is fully served, just as they do with you. Quite often, they offer advice regarding the 'best' shipping options, too! I like that they offer shipping supplies, and there's a decent rack of holiday, birthday, and Thank You cards in stock. Yesterday there was a line. A line worthy of Christmas. An elderly gentleman was having trouble understanding the process of sending a package. The clerk was unruffled, and took all the time necessary to help the fellow ship his gift. All the while the smile never left her face. Even when grumbly patrons, tired of the delay, stood at her counter afterwards. And even when I approached asked detailed questions regarding changes in passport application procedures! ADA access is excellent. Parking here is good. The facility is clean. Exiting south (left) onto Maynardville Hwy can be a bit dangerous, but the light at Emory Road crossing will provide the needed gap for a safe entry if due patience is exercised. Are they perfect? No, but when measured against the oft failed norm of other public institutions, their dedication and attitude stands worthy of emulation!

The most amazing staff at this location. Always have a smile on their face and so nice to my two…read moregirls who bring my packages for my small business. My packages always get scanned in and sent to the next location on time.

Well, sir, another one of your moron mail carrier left my package at my garage door in the rain…read more instead of walking around to the front porch which is covered, what the hell kind of employees do you hire? if i was making $20.00 an hour or more i would take more pride in my work.

Totally adorable building and helpful postal clerk, however they were out of post card stamps. How…read moredoes that even happen?

This post office is really busy on Monday mornings/afternoons...dont worry though, these three…read moreemployees know how to move a line quickly!! Lots of packing supplies with decorated bubble wrap..

The ppl are fantastic it's the Post Office itself !!! There's absolutely no Air at all!!! With a…read moreline of over 10 ppl and the poor girl trying to works fast as she can!! She's miserable it's so hot 90° come on, get them some air in this place!!!

I called here and was on hold for 20 minutes with no one picking up the phone. So I drove here and…read morewaited 10 minutes to ask a question do you do General Delivery like no we don't and there is only one place I can do it at. The parking lot is dead and no customer and the inside is dead as well and still had to wait for someone to come from the back. If you need postal service do not come here at all!

Don't use the young high pike or Main st. Locations. I paid an outrageous amount for 2 day air and…read morethey lost the package. To add insult to injury, they refused to refund my money after sending me to a second location due to "system problems" the postal service is very minimal at this point and can't be trusted. Shame on the postal service. They must need the money.... I'll ship any way I have to to avoid using the post office ever again. They should stop promising things they can not achieve. Horrible experience.

Best people I've ever met! Some of the comments don't make sense like the 7.20 in stamps they don't…read moredo penny stamps anymore so the math wouldn't ever work if stamps are .55 which was an old post but just saying.....you can ask for the orange envelopes or just out the change in your box with a note and I always get what I need from the carrier. Also just to do some math your house is 35ft away and if they do this for all the 1200 homes they service that would only be like 5 extra miles they are walking a day on top of the normal 6miles a carrier walks for the job; I don't get why if your ganna order packages you don't get a plastic tub and put it close to your mailbox or is it you who doesn't want to walk the 35ft?

Crowded on the inside in the mornings. The po boxes outlook…read morethe outside. It is located right up the hill from Litton's. It's clean. Money orders are 1.25!