Jennifer and Kene (I hope I spelled her name right) are super friendly and helpful employees! My…read moresister and I wanted various Stan's top mail out a few post cards from Maui. The customers here and friendly too. If there's a line, they try to get ya out quickly. I liked the outside stations where one can get a few stamps and mail packages. Boxes are already out there for one s convenience.

As long as you go to a post office, store, restaurant etc. not during peak hours, the experience is…read morealways better in my opinion. I still love this post office because it's central and close to all of the places I need to run errands at on my lunch breaks during the week. Honestly though, I was getting pretty irritated with the 2 big pot holes by the parking entrance and exit but when I went today to mail out some packages and to check my po box, I was pleasantly surprised that they filled in those potholes. This is still a great post office and they still have great employees. Check them out.

My Package is always damaged I'm tired of getting damaged goods need help! Can anyone please help…read moreme?

I came to this post office because hmm I'm not sure why lol. But I'm sure glad that i had. We came…read moreon on a Friday mid afternoon abs we were helped by the most pleasant, kind lady there was. I'm so glad that we got her. We had a certified letter to go out to Minnesota. I was worried about the whole process but Pat made it much easier for me. She helped me out to what to do. I left there feeling very confident that my letter will get to my destination on time. PatPath is want to thank you for your kindness with me. You are truly a gem. I'm very happy you were working that day.

Great service. Helpful and friendly. I always get what I need done here. Plus they have great…read morehours.

Very busy store but the guy working there is fast, efficient, patient and very helpful.read more

Everything about Maui Pack and Ship is Five Stars…read more The customer service is superb The quality of service is superb I don't go to anywhere else but Maui Pack and Ship. Abel and Danny are awesome!

I had such a positive experience at Maui Pack and Ship in Kahului (415 Dairy Rd, Ste E)…read more After searching for weeks for an odd-shaped cylinder container to safely transport a piece of art, I was honestly close to giving up. A stranger suggested I try this place, and I'm so glad I did. Abel took the time to listen and creatively build a custom solution from materials he had on hand, even though they didn't carry exactly what I needed. When I offered to pay, he kindly declined, saying it was simply extra material he keeps for situations like this. I returned again for additional pieces, and he once more went above and beyond to make sure everything was secure. I later learned Abel is the owner, which made his generosity and hands-on approach even more impressive. Because of his thoughtfulness and ingenuity, I traveled safely with my artwork just before my flight. If you value genuine customer service and someone who truly cares about helping you find a solution, this is the place to go. Highly recommend. -- Charlotte

Bought things galore out here and only brought a carry on, and only intend to bring back a carry…read moreon. So, we mail the goodies back home. The staff was friendly, it wasn't busy, so everything felt efficient to me.

Shout out to Margaret who is always a pleasure to work with. Professional and prompt. Today she…read morehad a recommendation that saved me a fair amount of money. Thanks!

Bought some local chocolates in Kahului and wanted to ship it to Honolulu. Someone suggested that I…read moresend it FedEx overnight because USPS is unreliable. And the prices of FexEx are competitive to USPS. The employees here are amazing. Great customer service and super patient. Prices for overnight was about $2 more than the 2-3 day priority shipping desk USPS. Move over USPS. I'm now with FedEx!

I've been to this FedEx location multiple times, and the customer service is consistently…read moredisappointing. The staff often seem irritated or uninterested in helping, and there's little sense of care or professionalism. Every visit feels rushed and uncomfortable -- I usually leave frustrated rather than helped. It's unfortunate because FedEx is supposed to stand for reliable service, but this location doesn't reflect that at all.

At first my package wasn't going to be delivered in time so I had the merchant place a return back…read moreto sender note on it. But miraculously it arrived in Maui, but bc of the return to sender note it was almost going to be sent back. I wanted to specifically shout out Nick for going above and beyond to ensure I got my package. Thank you!

No phone number, terrible delivery communication, no customer support, incompetent…read more This company is so frustrating to deal with.

I recently shipped my vehicle round-trip to Maui via Young Brothers and found both their online…read moreinformation and the customer service representatives via telephone to be very informative and helpful. The shipping process is very efficient and the workers at the shipping site are friendly. You do need to call ahead to book a shipping appointment, but from there on, it's an easy process to drop off your vehicle and pick it up at the destination point. Shipping is quick and I got a call from Young Brothers the next morning after each shipping, letting me know my car was ready for pickup. When we went to pick up my car in Kahului, the battery was dead (the parking lights got left on inadvertently), and they immediately sent someone over to give us a jump start. After you ship your car, if you care about your paint job, I do recommend you get a good car wash asap to rinse off the salt (I have a review of the place we liked in Kahului). If you have a reason to ship your vehicle interisland, if you do your legwork in advance (check the website, make a call), you're going to have a smooth and easy experience with Young Brothers.

Mahalo to Heather (customer service rep) who gave us great advice on how to ship a lithium electric…read morebike battery to Maui. You went the extra mile in emailing info and we appreciate it :)

After the fires in Lahaina the west side was wiped out with phone and internet coverage so we…read moreordered a Starlink to be sent to our friend's address in Kihei so we could hopefully pick it up once the road opened again as UPS Fedex and USPS were not delivering. We desperately needed internet for remote workers in our area, plus everyone on the street needed to connect with families to let them know they were OK, and for people trying to find out how to file with FEMA for accommodation, sign onto unemployment as they had lost their jobs due to the fire, how to access medical care including cancer patients etc. So a lot was riding on the delivery of this Starlink for our local community. Trouble is UPS said the address was undeliverable, even though our friends have packages delivered all the time without issue. So I managed to drive up high even though we were getting short on gas by now and find cell coverage to call UPS and get through to their automated system, then an agent. After explaining what was happening the agent told me to go online! The frustration of dealing with a call centre was endless. We should download the app on our phone if internet was down. It was ridiculous and unhelpful. Calls were being dropped all the time, you couldn't download anything and you had to travel a long way for reception. Once the road opened up I drove the hour and a half through FEMA roadblocks and through Lahaina down to the Kahului airport office to find it closed even though it was supposed to be open. I had to yell through the fence to get help. A staff member grudgingly came over to state they were closed. I told them we desperately needed the Starlink and it was supposed to be in their office. They said they were busy but I insisted they look for it, and after standing in the sun for 20 minutes waiting I was told it was out on a truck, marked as undeliverable. This was Friday and I was told to come back Monday! There was no empathy to the fact that we desperately needed this link for our community during a disaster. On Monday I received a call that it was in the office and I could pick it up. Luckily the call got through as phone service is still patchy on the west side and it had gone to answer phone so I managed to receive it. Again I drove through FEMA roadblocks and bumper to bumper traffic through Lahaina past distressing areas of burned out buildings and cars. I also had to wait an hour stationary at one point as the President was visiting Lahaina and traffic was stopped during this exercise. When I arrived at the UPS it was closed again, so I had to yell through the chainlink fence to staff who initially ignored me until they knew I wasn't going to stop! I told them I had a package to pick up and was told to wait. A few other people arrived asking what to do as they had packages to pick up, including medication and food. They all ended up yelling through the fence too. Finally a staff member came through carrying my Starlink. She was abrupt and handed it over and walked away. By this time I didn't care about the lack of customer service or anything else I just wanted to get home and install it so our street could use it! We have now opened up our garage as an office and shared the sign on/password and have neighbours dropping by to use it for remote work, signing onto unemployment, contacting family, a realtor has even brought over her own desk and chair :) UPS was horrid to deal with but I'm glad I persevered as we now have satellite internet connection while west Maui has no internet service.

Need to ship something out quickly?…read more UPS Worldwide Services my friend...........nuff said! As I make my weekly commute to Maui each week, once in a while I have to bring with me a lot of repair parts, and believe me.........lugging all those parts can be a daunting task. If you ask me - "Where are the UPS Stores on Maui?" I can easily tell you that there is one in the West Maui Center in Lahaina, just across the street from the First Hawaiian Bank (Lahaina Branch). The UPS store is in the same strip mall where you see the Subway Sandwich shop in Lahaina. If you're in the Kihei area, there is a UPS Store right across the street from the Azeka mall. The UPS Store in Kihei is located in the same strip mall where the Longs Drugs store is. And last of all, (for you folks that don't know this)............. there is an actual - United Parcel Service Service Center location near the airport area. How do you get there? Well, best way to put it..........if you head towards the Costco, as you drive along the main road you will pass the Costco, then the Costco Gas Station, as you drive along the road, look for a sign that says "Cargo", follow the cargo sign, and the sign will steer you towards the right toward the UPS Service Center. If you go left........it will steer you to the Maui Airport. The UPS airport location is only open from Monday to Friday. They are closed on the weekends - (Saturday & Sunday). The business hours for the airport location is basically - 9:00 AM to 2:00 PM. They break off for lunch from (2:00 PM to 3:00 PM), then they reopen at 3:00 PM to 5:00 PM. So as a friendly reminder...........if you have to ship something out, don't come here between the hours of 2:00 PM to 3:00 PM, you will not get any help here during those hours. I cannot tell you how convenient this airport location is for me! I really like this location, as when I'm heading back to the airport to fly back to Oahu, I can make a quick pit stop to drop off my broken parts, so I don't have to lug it back with me to Oahu. I can just ship out my broken parts here, and send it directly back to the mainland..........easy peasy for me! Parking - There are a few parking stalls in front of the UPS building, but if the lot is full, there is some parking available just across from the UPS parking stalls. I haven't had any issues finding parking here. Need to ship something out fast? UPS my friend!