This Post Office is excellent in assisting you and helping you with issues with lost packages. Always friendly and very helpful! It's the Oak Creek Distribution Center that sucks! read more

Help with me and my fiancé's passports, even when we did not have the correct items. Very kind staff.

What a friendly area, post office! I admired how much the clerk interacted with each and every customer, including myself. He made it a personable experience and felt like I was part of the neighborhood. read more

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I'm blown away by how poorly this USPS location does their job. My package was supposed to arrive yesterday by 9pm despite it arriving to the building by 7 in the morning. It's currently 10 am the following day and there's no update on delivery! And since it's now sunday, I can't expect anything to change until tomorrow. You guys need to seriously step it up. What else are you doing if not delivering packages?? This isn't my first negative experience with this location either. read more

USPS - usps tracking info - Post Offices Near Me - Oak Creek, Wisconsin

Got 2 different packages stuck in "transit" once it arrives in oak creek. This sorting facility needs to be evaluated otherwise this place is a joke. read more

USPS - 2 pictures for different packages one of an item that I sent and another for me. This is ridiculous. - Post Offices Near Me - Oak Creek, Wisconsin

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They is keeping my parents' package for two days! They aren't transferring it yet to our local post Office! They need to transfer packages right away after they packages goes there! read more

The employees don't know what they are doing..ask for a supervisor/manager if they are unable to "help" you.

This "distribution center" is an utter disgrace and has been since it opened. And nobody at USPS gives a damn. I dread anytime a package I'm expecting arrives at this dumpster fire. Latest experience: Last week a package I'm waiting on left Kentucky, arrived in Chicago, left Chicago and arrived in Oak Creek. Then it left Oak Creek, went back to Kentucky, left there and arrived back in Chicago. Then left Chicago, arrived back at Oak Creek and isn't budging. read more

I am a business owner and I have two boxes that have sat in the Oak Creek facility for 8 business days. My customer paid for priority mail 1 to 3 business days and today is the 11th day since my customer has NOT received their boxes in South Carolina. Our local post office and the one in the nearby village have told us that this facility keeps receiving complaint after complaint after complaint. This facility is an absolute joke and cost me money read more

I don't know what goes on at this distribution center, but every time tracking shows it there I know it will be a multi-day stall! Then, the question is whether it will actually be directed to the appropriate next stop, as to how much more it will be delayed. My own local post office & mail delivery is excellent in Waukesha, just frustrating this place is an incompetent stop on the way to and from me. read more

My boyfriend sent my phone in the mail to me from WI to NY A MOOOOOONTH AGOOOOO. It has been bouncing back and forth between Oak Creek and "Mid NY" FOR WEEKS. WHERE TF IS MY PHONE???? USPS is garbage compared to literally every other mailing service. DMV could do a better job than you and they basically spit on you whenever you go in that bitch. read more

Oak Creek is the black whole where my packages go to and sit for two or three days before they leave. I just figure the staff is rifling through my package to see if it's worth stealing. read more

If I could give them a negative number I would. Horribly unprofessional. I've had a package sitting in the Biack hole of Oak Creek Distribution for days with zero movement. A,package that is extremely time sensitive. I have all but given up on them. Horrible. If this is Trumps America I'm moving to Mexico. read more

The worst center ever. Whenever my packages end up here. I lose all hope of probably getting my package.. knowing anything will get to me on time. Good Job USPS. Because of you i cant get my meds on time. read more

I have a package that had shown it was sitting there for over a day, so I left a bad review at first. But I've come back to amend that review and say that this business does what it can. Maybe others have had a bad hand dealt to them or maybe they were short staffed or it was over the holidays when we all know that the e mail, especially packaged run so much slower because of all the packages postal carriers have to handle. We do need more! But this place, I really never had a problem with! They have always sent my package to the next place and I've always got my delivery a day early from what it said I would get it. The one thing that they could change is not showing it's sitting there, maybe say it's in transit or maybe it might the the other apps I use to track my packages as well like Route and Shop. Who knows, but thank you for your service! read more

There is NO excuse for the utter chaos that is the Oak Creek distribution center. Not only should anyone even remotely involved with this facility be embarrassed but should be disgusted. There is NO recourse or accountability for lost packages. You have damaged my business reputation cost me hundreds of dollars in refunds , and effectively brought shame to the United States Postal service. I ship worldwide and not any other country state or city do worse than you. Overseas packages take less time. So god forbid any of your packages have to go through Oak Creek Wisconsin. The average time they sit is over 3 weeks! There is nothing you can say that makes this acceptable! read more

horrible shouldnt still be open, lost packages, weeks worth of wait, losing hundreds of dollars, lazy, horrible, disgusting, hurry up

They always seem to send my packages to Waukesha for some reason. I live in Milwaukee, so It makes no sense to me. Then my package is delayed due to their stupidity. Very frustrating! read more

recently got a package delivered at my house, a few days before someone ran over our mail box. i've been trying to contact oak creek post office so they can check if they received my package and it gave me a robot instead. because my main office business says they don't deal with packages so go to the closest USPS near me. it didn't even give me the option to speak to a real person that's working at the post office. even going in person was super chaotic and the staff did not help me with my issue. it's not my fault someone backed into my mailbox, it's frustrating because i have no response as to where my mail or packages went. from my office building to the post office. read more

Mrg. Samantha and another gentleman (sorry I don't remember his name!) we're sooo helpful! They actually tracked down a package for me in Orlando, without me knowing the tracking number. Above and beyond, thank you! read more

I really do not understand what is wrong with the Oak Creek Distribution Center . I am a small business who ships out packages priority through USPS. That is a 2 to 3 day shipping why is it every other box that I ship out seems to take a week or more to get where it's going this is ridiculous something needs to be done if I could give no stars I would!! read more

Justin and Cathy are superstars at customer service! Thank you for being patient and helping with the change of address confusion. You were the first to help me out of 3 different post offices. I felt defeated. Please keep up the excellent service and thanks for listening. Much appreciated! read more

What is the standard procedure if a package does not fit in my small apartment complex mail box? I ordered something from Amazon that was being mailed through the US Postal Service. The carrier left it on the floor in front of the mail boxes. I thought the package was to delivered to my apartment. This happened on a Saturday and I was out. We've had packages left by FEDEX, Amazon and other carriers that were stolen. read more

I sent out a package on January 6th, and it's been stuck in Oak Creek Distribution Center for over a month. OVER A MONTH. I could have just driven the package to Philly and back with time to spare. read more

This Oak Creek distribution center is terrible. I have a package that didn't get scanned so there is no picture and it is lost. I've called the local post office in oak creek, consumer affairs in WI and the main usps line multiple times without any answers. they all say they have no way of contacting the oak creek distribution center and can give no assistance other than just telling me to submit a lost mail claim. I opened a claim and it was closed within 3 hours of being opened with the note that it had been resolved although my package is still missing and no one contacted me. I wish there was some way of avoiding this distribution center all together since there appears to be no oversight and no consequences for unwillingness of employees to do their jobs. read more

I have always had great experiences at the Oak Creek post office. They do a great job with minimum staff. They are always courteous. I have been mailing Christmas cookies to my daughter who has lived all across the country as well as in Hawaii for the last 8 years. The package always arrives on time and the cookies are in perfect condition. Couldn't ask for more. I have a great appreciation for the USPS; they really do provide an important service. read more

USPS in Oak Creek.... They literally send my packages to the wrong address nearly every time. Sometimes they send it to just the wrong suite number with same address...and sometimes even to random addresses miles away. They have about a 50% accuracy rate with me for sending my packages to the right address. And to contact them... you will be on hold for 1-2 hours on average typically. Shopping online is becoming more of a hassle than going to a store now a days since receiving packages is always a really long ordeal of figuring out where my stuff is and how to get it. read more

My package arrived a week ago at this facility and they still have not accepted it or shipped out. Called to ask and the customer service rep didn't have an answer besides "it takes a while." I could have driven to Georgia and back in the time that the package has been in Oak Creek, 5 minutes from me, awaiting "processing." Avoid anything that processes through UPS in this area, use another carrier for your parcel and ask them if they will transfer to UPS. Don't let them, unless you're ok with paying for expedited shipping and then still waiting 2 weeks. read more

I sent a Priority Mail package with time sensitive documents on February 18th. It has been sitting at Oak Creek to date. No updates, no current tracking information, no responses from USPS Customer Care. read more

Although I live in Franklin (and they deliver our mail), this post office is slightly closer to my house. It has longer hours, is always better stocked with supplies (i.e., assortment of priority shipping materials), and is *deep breath* much friendly than those working at the Franklin office. I'm an, "experienced shipper" (utilize online services, pre-pay, etc.) so when I come in I'm usually just dropping off, but when I have had questions or concerns, the staff has been very helpful, friendly, and even made me laugh. I really respect the job the post office does and you should too. This office deserves credit for being top notch in the area. read more

No stars for you If I could ‍‍ I've submitted multiple change of address forms and online and they still deliver my mail to my old house, then my neighbor texts me one morning they left it in my new house mailbox, I didn't catch the mail before the carrier and they grabbed it and it got delivered to my old house again! I've been moved out of my old house for 6 months already! read more

This facility has had terrible service for years and using the excuse that Covid and Holidays is causing delays is just plan not true ! They never had good service . Packages sit there for over a week and many times get sent to wrong place when it does ever move out of their facility . It is the Worst distribution station in country others are moving packages! So frustrated and they have had years to fix their problem not just new this year . Who runs the facility should be replaced . read more

If you have a package going through this facility count on receiving it about 7 to 10 days later than needed. It was horrible a few years ago, and recently it has gotten worse. Ordered an item middle of November and just received it December 7th. It was shipped from Chicago. read more

this post office has a horrible lady manager....my mail container rusted out so bad that they have to replace it. was told it could take weeks or a month. since i am disabled and don't drive i called and asked if they would bring my mail & pkgs to my door. they said fine...no problem...for the time it takes to get a new mailbox installed.... i called yesterday to get the mailed delivedred again...and i spoke to a so called " boss " there and she said w/o a dr's letter they can't do this for me...so i have to wait a month to get my mail??? the carrier goes right past my door and she won't let him deliver my mail?? this sucks......overpaid a..h..es...... read more