They were really nice to my girlfriend when she was running late to send off certified mail. I'm…read moregonna break up with my girlfriend because I can't stand her tardiness but I will be returning to this lovely little spot soon for some solid mail service!

The guy that works here is a great multi-tasker. He keeps the line moving and is always helpful.read more

Going to the post-office around the holidays is about as fun as a trip to the DMV. However, this…read moreearns HIGH marks and largely based on customer service. You kind of have to thread the needle here as I believe their hours have shifted to noon-4 pm during the workweek. Fortunately I was here for work during the workday to ship out some work items, so it all...worked out! Vibes were great. Parking right out front. Friendly service chatting it up. She helped guide me to the most affordable option, loaned me scissors and a marker for my little project packages, and I took my merry time getting everything in order off to the side. It took me about 15 minutes off to the side, and the clerk kept her positive energy with every customer that trickled through. She even found me a surprise book of holiday stamps I was hoping for that she thought they were out of. So basically, if these packages make it anywhere close to on time, I'm giving this place five stars. It's close, friendly despite the holiday rush, and altogether much better than I expected.

A friendly staff here helps. The parking in back is okay,…read morebut the street parking stinks. There is also a size restriction on packages you can drop in the wall out front... the Waldo location at Gregory and Wyandotte has a bigger one if you drop off a lot of prepaid packages like I do.

There's a first for everything: just filed a complaint to the office of the inspector general…read more I fear retaliation for simply wanting to find a priority package, where the usps tracking specifically states it was out for delivery, never redacted, just local reps saying that its' impossible and that I am wrong; despite referencing their screens in their system. The attached picture is today: 5/29....The office refuses to assist.

They are the worst from the bottom to the top of the totem pole, it seemed like it took the worker…read morenearly an hour for her to compete the application for a PO box I purchased rental of for three months. It was paid for by me but also unusable by me. When I went in to check the box, the key would not work. When I went in to discuss, they told me I had no box and no app on file, when I took my proof in to show them taking the funds out of my account to pay for it,they threatened to call the police on me. I never got a dime of my money back, I finally had to give up because when I complained to the main office, they said there was nothing they could do about it. how can you not help in loosing all faith in govrxxxxxnt when you cant trust anyone in it. From the bottom on up...

The absolutely RUDEST postal workers! They act like you are inconveniencing them!!!! In reality,…read moreyou are providing money and income to them by shipping at the USPS store there at the Prairie Village shops! Also, the parking is absolutely horrific! Too many people from the French market park directly in front and when you are carrying numerous packages and are not in the best health, it's the biggest and hardest thing to do! They are always on their cell phones... Just a terrible place to go horrible customer service! These people need to learn, manners and respect! Treat their customers properly. Unfortunately, if there were zero stars, would get would get it. Zero stars! I hate going there, but it's close just awful.

Rude customer service. The employees always have a snarky attitude and hate their job. Every time I…read morecome in there, they have a problem with what I need. And forget asking them questions.

Absolutely useless. Walked in. zero kindness or energy. Girl at desk was a zombie and guy in back…read morewas a one word "nope" when asked if they could help in anyway. Avoid. Avoid. Avoid. July 11 - update. (In reply to them now that they saw they deserved a 1 star and asked to connect)) "Went to the UPS store on Corinth. Amazing experience and customer service. Rated then 5 stars instantly. Entire family and friends also have agreed that your front desk service is a deal killer and they get lousy service all around. They've all moved on. Lesson learned hopefully from you and your staff."

The crew here is pretty on it. I recognize some faces from the old Plaza location where they ran a…read moretight ship, and it's continued in this smaller but more accessible Brookside location. I get hung up on shipping as the costs vary widely, I don't always know what box to use, and it's just a general black hole at times. They'll get you set straight here and usually with a smile. The prices are what they are, sometimes fair, sometimes a bit high but it's on par with any other shipping services as far as I know. It's also very easy to get in and out here. There is street parking, the ability to walk a block or two, and even their own little lot attached to the west side of the building. A regular staple for me as someone who works remotely and it's always quick and easy.

I travel for work; shipping out of franchise UPS stores in about 11 states, but by far, I wish the…read moreGM Mac J trained all of the stores. He's always been able to help and provide insight into increasing efficiency for my trips and reducing the time I spend in store. Sure, me knowing what's up makes it easier for his staff; but this is definitely not the same at every store. Locally, I used to do shipping at the Fairway and Prairie Village locations; but after needing some help and getting charged or shamed at these two locations, I will always hit up the Central store. It's so small, but their process just clears people out quick and happy. The GM is always there just cranking out business and helping folks out. Please have him train other locations.

Back when the volleyball nationals were being held I went in to ship a hard poster from the…read moretournament back to California. The packaging that they had available was pretty expensive so Eric said he would help me out by taking it home and securing it with cardboard if I paid the shipping cost. Eric gave me great service which is hard to find now

The assistant manager was exceptionally rude. I was doing a return so I asked her to tape the label…read moreto the box she argued telling me the box would be get damaged it's the same box I received the item in with no damage at all... Then another employee said ya they will rip it open to which I responded that's funny nobody said anything like that yesterday when I returned the exact same type of box the exact same way. I had to sit there and watch for them to tape it closed on a return I wouldn't recommend this location. It felt shady and they were very unpleasant compared to yesterday which was a completely different team in there. Bad service

I have had difficulties shipping with FedEx in the past but this most recent visit Steph was so…read morehelpful and got everything shipped in a friendly and timely fashion.

Great service. Helped me with packaging China. Arrived to destination in perfect conditiread more

Overall had a good experience. I had to go for a passport photo and they were able to help! It took…read morea little longer than anticipated but I think there was an issue with the camera that was resolved. The guy helping me made sure my photo met government guidelines for passport photos and was the correct size. I got the exact picture I needed for my new passport and was off. I noticed they do a whole variety of packaging and shipping options. Looks like a great place to bring care packages that are needing to be sent. Since I only used their passport photo services I can't speak to anything else, but if you are in the area and need a new photo I recommend going here!