Today, was my first visit at this location... (I recently moved to the area). I was expecting to…read morereceive a small parcel today, but I received a message instead stating that delivery has been delayed due to incorrect address information and that I needed to provide the info that was missing. I looked for the https... it was there and the link took me to the USPS website. The undetected red flag was the .74cent charge to re-route the parcel. Too late...I hit the button!! The clerk (I neglected to get his name) at this branch took the time to explain to me why and how this message that I received, was in fact, Fraudulent!! He made a couple of great suggestions and I did exactly what he told me. I immediately left to go to my bank! The branch Manager let me know that 5/3 Security had blocked that .74cent charge, put in for a new card, and put an expedient rush on it. It certainly is nice to see that there are exceptional, professional, and kind people out there doing More than their job. Integrity goes a long way! Thank you USPS clerk at the Ross location and also the 5/3 branch Manager!

Convenient 24/7/365 lobby with priority flat rate boxes convenient and automated convenience…read moreanytime day or night! Machine takes Debit & Credit cards only! Well lite lobby with table and cabinets with folded up priority bulk rate boxes. Be sure to bring your own tape!

I have not received mail for the last three days, since yesterday was "Juneteenth" (for whatever) I…read moresuppose I have not had mail for two days. I have called the West Chester Ohio Post Office seven times and NOT once has anyone answered. What is the purpose of the Post Office having a phone system if it isn't going to be used? People with questions cannot' get help on the phone. It seems as though the Post Office has become ignorant, inept, incapable and incompetent. Star rating is -1 Mike L.

We live on a cul-de-sack and our mailbox was blocked by the plowed snow. Went to the branch to…read morespeak to someone about getting my mail. A sign was pointed out to me that they don't pass mail over the counter. When I asked to speak to a supervisor, was told to wait. Then after about 5 minutes was informed he was too busy. Showed a picture of the snow in front of the box which also showed my driveway. The employee said "You were able to clear your driveway. Why can't you clear in front of the mailbox?"

Nice post office. I had to ship one of my books to Canada and I had no idea of the extra steps…read moreneeded. But the lady at the counter was very gracious and patient with me. She guided me along the way. I needed a customs declaration filled out. FYI, if you're mailing anything to Canada there will be an extra form to fill. Very easy and simple to fill out.

Still a one star location. Customer servicr is still terrible and they are refusing to follow…read moresimple instructions of returning unwanted junk mail back to its sender. I had to physically drop it off to their location and write the address of whoever mailed the junk to me because the person that has recently been delivering our mail has been putting our unwanted junk mail back in our boxes!

horrible service without calls. definitely will not deliver packages even if a note is left on a…read moredoor not in the mail box. and even can't decide on a name to deliver mail to a residency.

My husband and I recently met at this post office for a passport appointment for our baby. While I…read morehad a little difficulty locating the public entrance because the GPS took me to the distribution side once I located it, everything else was fairly easy. The inside is pretty large with very tall ceilings. There was only one person in line before us, so they were only 10 minutes late getting us in for our appointment. We didn't bring a photo of our baby, so they took one there. It is just a wooden stool with a little backdrop and an old cheap digital camera, which slightly surprised me because I could've done much better on my phone, but oh well. We paid $15 for the convenience. The man helping us did a great job and was thorough and knowledgeable and quick. We walked away, feeling confident that all the right steps were taken.

I arrived after they closed but they still have a drive-up ramp where I was able to drop off my…read morepost cards. Easy to negotiate in the Sprinter van! [Review 20489 overall - 216 in Ohio - 1469 of 2023.]

Good location and great staff. The clerks at the desk are always friendly and helpful. What also…read moreamazes me at how often the parking lor is half full but with no line at the counter. It is my local post office, so it is the most convenient for me location wise. Between that and the great service, I don't go to other locations.

Always fast and friendly service and super knowledgeable staff. They go out of their way to help…read morepeople get the things to their destinations.

I been living in my healthy for 40 years. Recently I mailed a birthday card to my son in law in…read moreGreenville with a $20 lottery scratch off ticket he never received. 3 days later I mailed a birthday card to my grandson in South Carolina with a $20 bill in it and he never received it either. I called the post office to complain about it and never received a call back from the manager. Just curious if anyone else had a issue at my healthy post office??? I blame it at my healthy,never had a issue in 40 years,there is a sticky fingers somewhere. Has anyone else had missing gift cards that were never delivered after putting in a mt healthy post office box?? I am angry!! Not 2 birthday cards in one week. Have not mailed cards from there and they been delivered. What a shame.......

THIS IS THE WORST POST OFFICE ! I wish they would close it ..., everyone in there acts like they…read moredon't know anything about Mail or what they are doing ! It is because the post office is not in a wealth area that we in Mt Healthy get bad service ! Close this post office ... the workers could care less and the building is terrible!

Every time myself or my fiancé have gone there, the person at the counter is extremely rude. We are…read moreunderstanding that it is one person helping a line of people. That is not their fault for how long it takes. However I said I am picking up a package and I have the tracking number. She said "well why would it be here?" Ma'am because we got an email saying we would have to sign for it and it was at the post office. I explained I had the tracking number and any other information needed to be as accommodating as possible but the rudeness is unacceptable. Especially when it is happening every time we go there.

Ashely saved the day for us this past winter in correcting mistakes and getting our Premium…read moreForwarding mail to us when the system had failed. She derserves the greatest of praise and we thank her sincerely. We had scheduled Premium Forwarding on line starting in mid January and also put a yellow card in our mail box at 7779 Glenover Dr to hold the mail starting Jan 9 until Premium Forwarding was to start. However the carrier continued to deliver the mail into our 7779 box until a neighbor called and said our box was running over. We had our daughter pick up our mail and send to us. I called and was fortunate to get Ashley on the phone. She understood the situation and made corrections to stop delivery to 7779 and start Premium Forwarding. She corrected the overcharges for Forwarding even when there was nothing to forward. We certainly hope she will be there next winter to assist us in obtaining this Premium Forwarding without the problems of the past.

Could this post office get any worse?! Yep, it can and it has. After years of terrible service -…read morewe had a regular carrier for a few years and he was awesome! Well, his route was changed and we now have a woman that is so lazy that she routinely skips our street and neighboring streets. Completely skips our whole street! Repeatedly. And if a package needs to be delivered that won't fit in the mailbox - well, good luck getting it delivered because she is just too lazy to get out of the van. I just don't get it! How can people like this get a job at the post office?!?! This place needs someone from higher up to get involved. This is the US POST OFFICE for goodness sakes!

I am fairly new to package delivery, and every time I go in the employees are more than happy to…read morehelp me figure out what package to use, how to package it, what shipping I should use, etc. Most of these bad reviews seem to be from long ago, and to me it seems like this business is doing a lot better than it has in the past.