I been living in my healthy for 40 years. Recently I mailed a birthday card to my son in law in Greenville with a $20 lottery scratch off ticket he never received. 3 days later I mailed a birthday card to my grandson in South Carolina with a $20 bill in it and he never received it either. I called the post office to complain about it and never received a call back from the manager. Just curious if anyone else had a issue at my healthy post office??? I blame it at my healthy,never had a issue in 40 years,there is a sticky fingers somewhere. Has anyone else had missing gift cards that were never delivered after putting in a mt healthy post office box?? I am angry!! Not 2 birthday cards in one week. Have not mailed cards from there and they been delivered. What a shame....... read more

THIS IS THE WORST POST OFFICE ! I wish they would close it ..., everyone in there acts like they don't know anything about Mail or what they are doing ! It is because the post office is not in a wealth area that we in Mt Healthy get bad service ! Close this post office ... the workers could care less and the building is terrible! read more

I have been trying to join up there for two weeks now .no actual members to help me . Filled out form been there two times in person. All social members no actual veterans there to help sign me up . Thank you William Holden 5132383148 read more

This post office simply is THE MOST TERRIBLE post office I've ever dealt with. My husband didn't get mail for FOUR YEARS, they lost his things from the IRS, 401k checks, and HSA cards, all that said on our infor delivery that they we're going to be delivered to our house. Yet never made it. I've had credit cards go missing. But the last thing that really makes me mad is now they're stealing our packages! I try not to order anything that comes USPS because I won't get it. So incredibly frustrating, and no one at the post office cares. read more

I have lived at my address for almost 20 years and never had an issue with a package...until now. I get a text saying my package arrived 7/18/20 at 2:18 PM. Only problem is, it wasn't left at my house! I called this office and was told that a supervisor would call me. I am still waiting on that call, days later. Luckily for me, a neighbor about 2 blocks away, brought it to me. I understand these are difficult times and I expect delays, but I do not expect errors like this. Thank goodness my neighbor got it and knew me. read more

I went inside the lobby of the post office to mail a birthday card and an employee greeted me and asked if I wanted him to mail the card. He presented as helpful, polite and professIonal. I handed him the card while in the lobby ( I hope they have cameras) and he proceeded to walk through a door that lead back to employees only. The card was addressed to a local address. My friend NEVER received her birthday card, of course it was a monetary gift. The employee description includes: African American male, heavier set, protruding abdomen, average height, receding hairline and brown skin tone. BEWARE!! He presents as nice but is a thief!! Very sad we can't trust the employees who are supposed to provide customer service. read more

Firstly, if I could get them to answer their phone, I could make a better recommendation. I have a package being sent to my mother, that originally started out with FedEx and has now been given to usps. Not feeling encouraged by the change. However; we are now in the dark as far as when the delivery is to be made. No estimate given, as FedEx was up to date. So...I call this facility to find out some info. My local PO always answers the phone, they're great. This PO leaves their phone off the hook. Busy tone ALL DAY. Basically, clock in, take phone off hook, do whatever you want. No wonder the USPS is losing money... read more

The nasty woman I spoke with had poor customers service. Wasn't professional about her job at all. Didnt care about my problem. I understood that if I dont have mail they dont need to come to my house. But that wasnt the problem it was when they come to my house only grab some of my mail. I've had to pay late fees on 2 Bill's because they didn't grab everything. Again very rude when I ask to speak to a manager. read more

Something shady or just plain ignorant is going down at this post office. In the past 5 years we've had 3 damaged packages (1 was delivered to us re-taped and EMPTY) and 3 missing packages - never arrived at their destination (or were delivered to wrong addresses). While the latest staff is friendly and attentive the office itself is small, extremely dated and inexplicably always packed. NOTE: They also allow Jehovah's witnesses to sit in vehicles outside the exit to hand out pamphlets.... ugh. Recommend using FedEx & UPS for any packages, or vital documents.. read more

I don't understand why this location gets such low reviews. The staff here are so much nicer than any other post office in the vicinity. I'm not a Mt. Healthy resident, so I can't speak on the local delivery, etc. But I made a point to come to this branch rather than my own because it's the only branch with friendly, helpful staff. They aren't perfect, but then I haven't seen a government-run entity that is completely awesome. But at least for me they've always done the best with what they have at their disposal. read more

This post office is horrible. They never pick up the phone and the driver for my neighborhood is terrible. We were standing outside by the mailbox and she drove right by us and didnt even give us the mail. So my brother crossed the street and she still wouldn't give us our mail. She said that my car always block the mail box....funny thing I dont live there and my car is never there I just got it. Horrible read more

As far as post offices go, the staff really do make all the difference. Mt. Healthy's postal employees are always friendly, professional, and efficient. I have never had a negative experience at this location. It's a little smaller than other post offices, and the parking is across the street, but overall it's a great location and definitely one of my preferred post offices. read more

Horrible customer service, tracked package did not arrive nor did I receive the "notice" as mentioned below. I saw the mailman on the street delivering other packages, however, he did not come to my door prior to leaving my street. Below is the updated information from USPS.com website: "We attempted to deliver your item at 5:21 pm on April 28, 2016 in CINCINNATI, OH 45231 and a notice was left because an authorized recipient was not available. You may arrange redelivery by using the Schedule a Redelivery feature on this page or calling 800-ASK-USPS, or may pick up the item at the Post Office indicated on the notice. If this item is unclaimed by May 13, 2016 then it will be returned to sender. read more

Well I've had another PO Box elsewhere. However I hate having to change mailing addresses I kept that box for over 10 years so I wouldn't have to deal with the hassles. So I then decided I'll go ahead and open one close to home finally. Well all the staff except one has always done a great job and always polite. However I went to open a PO Box at this location however there was no keys available so they had to order new ones. I was told it will take under a week however I had to wait over two weeks. The next time I visit that post office I'm the only one in line and one of the clerks is sorting through papers. I'm waiting for over 10 minutes. She looked at me when I first got in line so she knew I was there however after waiting 10-15 minutes another lady walks in and that clerk tells her I can help you next. The other clerk tells her well that other lady has been waiting for awhile so I go get helped and all she did was give me an attitude. Ever since that day every time I visit this location and she waits on me she always gives me an attitude. I'm not sure why cause I've always been polite. A few days ago after waiting over two weeks for my keys I get a call from the post office stating my keys are ready for pickup she then calls me back and sounded very sarcastic " Oh I'm so sorry they are the wrong keys and I'll have to wait even longer for more to get made". There is ways to speak to someone without being a smart ass. I just went and closed my P.O. Box. If I have to deal with this attitude I'm sure other people has dealt with the same. And after all the bad trips to the post office dealing with this lady they only refunded me half what I paid for the box. read more