Amazing experience!! I had a packaged showing delivered but not received. I put in a report online…read moreand was contacted within 2 hours by Mariolina. She walked through the tracking with me and discovered the package was not addressed to me nor did it have my address on it. This confirmed the sender was mistaken and provided me the information I need to pursue a refund. Mariolina was quick, kind, and efficient. Thanks so much!!

Mailed checks ( first class ) on 9/18/2025 from Ann Arbor MI to Troy, MI…read more NONE have been received as of 10/7/2025, and I was just hit with LATE CHARGES on no payments received, Takes all of ONE hour to make the drive.. The USPS is a failing business

In my experience, every post office has had employees that are rude and unhelpful. The Dexter post…read moreoffice is by far the most amazing customer service we have ever had. The staff is always friendly, helpful, and know exactly what you need!

The guy behind the counter was super sloppy, dirty and smelled up the place..kind of repulsive. The…read moreoffice was dirty with debris and over stuffed trash as well. Luckily they were not busy so we didn't have to be in there long. I expect a lot more from this pretty town.

Easy and convenient location, however there is one worker who seems extremely irritated about…read morecompleting the tasks/returning items. Not a very pleasant experience as a customer.

I honestly dread going into this store. The manager guy in the stocking hat is so rude. His "how…read morecan I help" you is so insincere and cold, never smiles, and practically throws the receipt at me every time. And this happens EVERY SINGLE TIME. The other employees apparently think this is the norm, and they all follow suit. Not sure if stocking hat guy has a social disorder, but it isn't good for business. Not sure why he is in the customer service business. I am going to drive to Ann Arbor from now on or go to CVS.

This is the most convenient FedEx in town, I think. Downtown is closer to us but parking over there…read moreis a hassle and sometimes, when you're carrying multiple packages, pulling up to a dedicated parking lot is a blessing. I had to ship something for work here today and the staff could not have been more pleasant. I came in with my box all sealed up and they scanned the QR code I was sent and that was it! They took care of the rest. Quick and painless. I've also ordered many print jobs here and they always do a great job. Overall, convenient and helpful!

I had a great experience with this location! We had a large conference we were hosting at the…read moreuniversity, and needed to print nearly 1000 placards. The employees were incredibly helpful with my print job. I had manyyyy questions on formatting and they gave me great advice and helped me create a great product! I also had to print a rush order due to a mistake on my part, and Chris was incredibly sweet and very helpful! He helped alleviate a significant amount of stress just by being so responsive and communicative, and doing everything he could to help. The placards were ready in time for conference, and they looked great! I would highly recommend using this store's services.

I've always been extremely satisfied with the service at this location for the past 15 years I've…read morebeen coming 5+x a week and the only flaw is the box gets full or is full (understandable)! Highly recommend!!!

West Bloomfield post office if there was a rating below…read moreone, that's exactly what I would give this post office my mail carrier put a couple sensitive documents in another mailbox not belonging to me. I am so upset. I don't know how to correct the situation it had account numbers and Social Security numbers on it now it's in someone else's mailbox who I don't know one of my neighbors. This happens all the time.

Everything at post office should be. Efficient, knowledgeable, staff, and a wide variety of stamps.read more

I made an appointment online for passport renewal. I had a confirmation number for the appointment…read moreand was receiving confirmation text messages the day before from the post office. When we arrived, however, we were told that they don't do passports at the time we booked, and that there is no connection between the online booking system and their availability. They said we should have received a phone call to that effect, but we never did. I would recommend avoiding this branch for passport services in the future as the online booking system doesn't match actual availability.

We've been coming to this post office for as long as I can remember, and it always remains the…read moresame. It looks like going back in time when we come here, but that's the nice thing about it. It's small, but efficient and they provide all the necessary services that you need at a small local post office. There is limited parking on the side and front of the building, but it's pretty infrequent that there's a long line inside either. It's just a nice small local post office that gets the job done.

Outstanding USPS branch. Knowledgable, friendly, professional employees that go out of their way to…read moreassist their customers. As an e-commerce business owner I ship everything I can via USPS and through this particular branch. USPS out weighs the competition in price, products, and services. Free shipping boxes and mailers, great business rates, personal service, care in handling packages, etc. I have yet to have a lost or damaged package that was shipped via USPS, and I ship thousands. I cannot say the same about their competition when I occasionally use them for extremely heavy or large shipments. The New Hudson USPS is rather small, but their level of service exceeds all of the dozen or so other post offices I've visited from time to time. I would highly recommend them

On Saturdays I stop by this post office for sending a small package to my parents in Japan…read more My passport signature is spelled in Japanese (kanji). My other IDs, credit cards and everything else I use in the USA have my Japanese signature on it. So I signed in with the same manner on the slip. The staff at the window displayed a show of hate or disgust and said "Write in English". Airports, hotels, SOS in Michigan, etc were ok, on the other hand. I was scared of her but wrote out a strange curvature like a worm. Interestingly, it was accepted. (Wow.) It was a cultural difference. I was interested in learning anything in a foreign country. I must confess that I had mistakenly thought that a "consistency" matters, like when using the Japanese "hanko". (By the way, signature is not accepted in official places in Japan.) My English speaking speed might have been slow. I was not allowed to finish my sentence, though I wanted to ask a quick question. But this experience motivated me to study the English language! It was a good experience at USPS on Green Rd Ann Arbor. Though some people clearly display a show of detest or grudge toward a silly foreign customer like me, it made me think I need to be careful. I learned that a focusing point in social activity can come with "something", in addition to the fluctuating concept of right or wrong. Well, the staff I see on Saturdays is constantly rude but I want to appreciate that I have had an opportunity to learn what a customer service is like at a post office in a small town.

Oh no! What could improve, Yelp asks? Fire the entire, current and replace them with decent people…read morethat ACTUALLY like people. Otherwise, this is one of the worst post offices, other than Ypsi branch on Huron, for terrible service, bad attitudes, and unprofessional workers.

Our post office and mail carrier are awesome! Shout out to Danica for making us feel good about…read moresending out our holiday themed cards and making our neighbors days happier with mail! So happy we moved here!!

What a lovely little post office! I came to Whitmore Lake to have lunch with my daughter and…read morediscovered that I didn't need to go back to the post office by my house because this gem was a one minute drive from where we had lunch. The staff was warm and welcoming. I mailed two packages and a letter and was in and out in less than five minutes. Rarely have I received service with a genuine smile near my house, so I felt compelled to write this review so everyone on Yelp can know that you'll be happy with the service at the USPS here in Whitmore Lake. Plus, they had the horse stamps I've been meaning to buy since they came out, and Ansel Adams stamps I didn't even know existed. Bonus!