Dexter! You are the man! Great service! Great team! Easy…read moredeal! Til my next vehicle purchase brother!

Wasn't a bad experience as Luis was friendly. Left with the…read morecar I wanted, the rest of my down payment was taken late due to them forgetting.(Got it taken care of) Unfortunately within a few days of owning the car, my check engine light came on as if a code was erased prior to sale. Car runs and drive perfectly, possible acceleration lag? I called Luis and asked if it was possible to fix this issue as I had just bought the car within 72 hours when the CE light came on, apparently it was going to be a cost that was and should have never been intended. I feel played and bamboozled to an extent and I truly wish that I had some kind of relief to get the issue taken care of. I'm not sure if I'd go back or recommend after multiple calls to address this, as well as trying to get them to take the rest of my car payment. I wish I could rate higher, but I did not intend on buying a car and then expect to pay more shortly after to repair what should have already been taken care of.

I purchased many cars and typically deal with the same high-pressure fast talking sales people…read more What a refreshing experience this was Elijah impressed me with the amount of care he took helping us purchase our car. They even offer warranties on the cars they sell. We were able to get a gorgeous Subaru and got a three year 36,000 mile warranty on top. I will definitely be coming back here for my second car.

Hi Roman, I'm going…read moreto respectfully disagree with your response because we never even got to the point of sitting down to complete paperwork or process payment. The reason the deal stopped was because the vehicle developed multiple serious issues during my test drives. On the first and second test drive, the vehicle triggered: * Check engine light * Battery charging malfunction warning * Engine overheating warning * Limp mode, limiting the car to under 1,500 RPM After returning to the dealership, I personally inspected the vehicle and found the main pulley had failed/separated. What concerns me is that the vehicle was advertised across multiple sites as being "fully inspected & serviced by our state-of-the-art top-rated service department." Based on the condition the vehicle presented in during my visit, I do not feel that statement reflected my experience. If I wasn't serious about purchasing the vehicle, I would not have: * Sent a $1,000 deposit * Booked a flight from Southern California to Sacramento * Planned to drive the vehicle 7-8 hours home At no point was I unwilling to buy the vehicle due to paperwork. The transaction never progressed that far because the focus became the vehicle's mechanical condition and drivability concerns. My review was based entirely on my actual experience at the dealership. I also have photos and videos documenting the warning messages and condition of the vehicle during the test drives. I wish you and your team the best moving forward.

Super kind respectful and just a very nice person he takes care of your car and will do the best…read morework makes sure that your good and just gives you a one of a kind awesome experience

If you own a Porsche, why would you take it anywhere else than to see Niko???? You won't find a…read moremore knowledgeable, honest, affordable mechanic. I've been burned by taking my Porsches to other mechanics (and the dealer) - never again. He's a little out of the way for me (live in Roseville) but WELL worth the drive. Dave G

I just wanna start out by saying this was by far the craziest, but the best experience I've ever…read morehad purchasing a vehicle. I don't have the greatest credit and I just started a new job, but I was able to give them a good size down and they were able to work with me monthly payments. Drove my car home on Tuesday. Thursday night, I had a major oil leak. I called them Friday morning and they fixed it right away no hesitations no questions. Pick it back up Friday ran great. Saturday and she doesn't start. I'm not a mechanic so I have no idea why but I guess the battery but they went above and beyond they drove to my to the vehicle got it started. I drove it to the dealership and they fixed it and I had it back again the same day. If you ask me that is above and beyond what a dealership has to do when selling a used vehicle. Over the years my family has purchased several vehicles from the dealership and they've always treated us with respect and this time they went above and beyond!!! I would definitely recommend them to anybody looking to buy a vehicle.

Drivetime I showed up at an appt had to wait 20 minutes upon greeting no handshake, very cold. Test…read moredrove a car and was never told price. Then directed to waiting area and then told that I needed to put down payment of $10,000. Car i drove wasn't even worth $10,000. Again no handshake thank you or nothing. Felt so humiliated. Ill never go back there. Funny thing is I called ahead of time and told exact same information over phone that I did in person. They said oh yeah we can work with you no problem, we'll get you into your new car people come in all the time in your situation. BS !

Chris was patient and friendly. Made the process smooth and easy. Car buying was pleasant.read more

this "dealership" tried to sell me a 6 year old (2019) car they got from AUCTION for $16,999 with 8…read moreyear old tires that has been on the lot for a year. got their panties in a twist thinking anybody tryna buy a USED EV with 3 PREVIOUS owners and 2 ACCIDENTS!!! "manager" kept being pushy & said tire replacements available when the car has been on the lot for a year they just want YOU to be stupid so they can rip YOU off!! also claimed they typo-listed it on cargurus too like??? UNRELIABLE, INACCURATE, FALSE INFORMATION, RED FLAG. literally DO NOT come here. luh bro asking me for my bank statements and paystubs for jack.

Bought a car from here. The salesman were very nice. However we bought a huge problem. My bad i…read moredidnt get it inspected. On the drive home it started making a noise, we took it back they fixed a brake. Within a year we had to replace the brakes, transmission, water pump, and it has been in the shop alot. I just wished I had got an inspection on it.

Quality cars, Amazing people. Buying was a smooth and great experience…read more Thank you so much.

I want to leave a review based off my experience. Vince, Farut and team are super respectful…read morecourteous and professional I can't thank them enough they made the car buying experience very simple and they did everything they could to appease the. They also went above and beyond as after buying a used car I had to check engine light come on not their fault just standard things and they still took care of me and made it right they have gained my confidence and Trust as a business I would definitely recommend buying a vehicle from this lot they have great vehicles and they're very methodical on the ones they sell higher quality used vehicles they definitely will have something you would need or would like again thank you a one wholesale and team you guys are amazing I really appreciate you

The car I bought was exactly as described--clean and ready to go when I picked it up--but the…read moreoverall experience was pretty disappointing. Right off the bat, the salesman asked if my wife and I were married, then immediately started hitting on her. Not exactly a great first impression. The finance department was also slow to process the trade-in payoff, which caused me to have to make another payment almost three weeks later. When I asked about it, they blamed "old processes," but the payoff instructions were clearly laid out in the documents they received from my lender. On top of that, they sent the registration without the plates, and it took another week before those finally showed up. Overall, the car itself is fine, but the buying process was scattered and unprofessional. I wouldn't recommend this dealership unless they happen to have the exact vehicle you're looking for.

Incredibly kind service with very knowledgeable people all around. Came in with what car I wanted…read morefrom their lot, and we were able to take it off the lot same day! The atmosphere is very assuring. Everyone knew what they were doing and were very helpful with any questions I had regarding the vehicle. The price was also unbeatable! Thank you to everyone.

Scam artist! Don't go here, bad business... cars are in bad condition they will make it look ok…read moreuntil u get home. Shop here at your own risk

I brought a project to them and they handled it with no questions asked. Might have been seeing…read moregreen for a couple months after, sorry for that. I would recommend them for anything you think can't be done! Thanks all!

I purchased my Lexus IS350 F Sport from Amir at Zen Auto, and have been thrilled with the car ever…read moresince! Zen had the exact car I was looking for, and even held it for me so I could arrange travel out of state to see and test drive in person before purchase. Their attention to detail, professionalism and top notch customer care have been consistent from pre-sales, to day of purchase, to all the follow up post sales details. They have truly exceeded my expectations in every aspect of this car buying experience! The car is in excellent mechanical condition, with very low mileage and has been impeccably cared for inside and out. And this is completely consistent with the way they presented the car's history to me and their online ad for this vehicle. If you are looking for a reputable, honest and totally professional auto dealer, who will make your car buying process streamlined and totally satisfying, go see Amir at ZEN AUTO!

I was shopping for my daughter's first car for a couple weeks when I came across a deal at The Car…read moreLot LLC in Rancho Cordova. I called to set up a test drive and met Hector and Lianna upon arrival. Hector showed me around the shop and took me on a tour like it was my first day on the job. It was a nice touch and is a great way to ease tension between buyer and seller that is common when car shopping. After the tour we sat and talked and he proactively told me the car I was interested in was a salvage title. Proactively! While most dealers would avoid this important detail unless asked he told me upfront and unprompted. Talk about a way to gain trust from a customer. I did the test drive and the atmosphere was laid back from beginning to end. After a few more days of shopping I decided to buy. We stayed in communication and was able to plan payment, pickup, etc without any pressure. This car was a present and was financed through a bank that took several days to pay. Hector was very flexible working with me getting the car home and letting me know how to proceed with payment every step of the way. Everyone I interacted was professional and friendly - Hector, Lianna, and all the mechanics. This is the 9th car I have purchased and easily the best experience. Great deal, Great people, Great all around.

Great customer service! Process was easy. Very professional and very helpful. They were able to…read moreanswer all of my questions and had exceptional service!