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UScellular

5.0 (2 reviews)
Open • 9:00 am - 6:00 pm

Services - UScellular

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9 years ago

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10 years ago

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Cedar Falls Utilities

Cedar Falls Utilities

(6 reviews)

CFU is getting out cable business. They encouraged us to do it by end of 2025. I am an 83 yr old,…read morethe only person in household who has any techie knowledge limited as it is. CFU would not answer any ? relating to how to do this and suggested hiring some one. I figured it out and changed us to YouTube TV. CFU today to find out what to do with the black cord remaining, Dakota called it a coaxial cord. He said "whatever I want to do with it". I didn't know if I should leave it exposed or cut it off, one is at least 20 feet long. This was the first time I was not enthralled by CFU customer service. I asked again "so it's ok to just cut it off". He said again (do what you want it yours). I guess a wanted him to give me a (yes cuttting it off to get rid of unsightly wires is fine, they are not live wires,) His words were succinct and condescending. Oddly prior conversations were very helpful over the 60 some years as a customer. CFU must have told him not to waste his time on past CFU cable customers.

Live TV is expensive compared to other streaming services. Internet service charges for 250Mbps,…read morebut routinely only get about 95Mbps. It's not a bad speed and its pretty reliable, just wish they'd call it 100Mbps service instead of exaggerating so much. When I talked to them about it, they said that was pretty typical. So why not correct the advertisement for your service then and be honest? They have a 1Gig service, too. I wonder if you really only get 300-400Mbps!

UScellular - mobilephones - Updated May 2026

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