Brent is a wonderful, patient teacher especially when being a senior citizen, I'm not the most tech…read moresavvy. I have some knowledge but he is wonderful. It's important to ask questions until you understand and he is patient and a good listener. I will highly recommend him to my friends but I will also tell my friends to make sure and really understand and not be afraid to ask questions. I will not hesitate to go back if I have questions. Excellent service.

Switching from T Mobile to Verizon was a nightmare. It took hours and multiple visits. The…read more"promotion" that drew us in to pay off our TMobile bill to switch was never done correctly and we were told incorrect information. After 5 months and multiple contacts, I had to resubmit all the info to Verizon and am still waiting. Asked to have the local manager call but 2 days later there has been no contact. Will never go there again!

Slowest service ever, there were people all over the store on a list waiting to be seen by the 3…read morepeople that were supposedly working that day. They took people ahead of those checked in. Of the three one went on lunch break with six customers waiting; a second was visiting with a customer, claiming that she was transferring info for her while her two children were running amuck for about twenty minutes. We left after an hour and went to another Tmobile and had problem solved in 6 minutes.

I had a wonderful customer experience today at the UScellular in Onalaska. I dont remember how to…read morespell her name but I believe Isiss is her name. She was so helpful and so kind to me. She answered all my questions and walked me through the process in a nice and friendly way. Thank you Isiss!

I walked in with a 300$ budget and walked out with an 1000$ receipt and a happy woman…read more I walked with my kidos to grab toilet paper and food for the next year after 30 minutes shopping I couldn't stop my hand were shaking for more I couldn't stop I'll never stop I told myself soon my kids started to get scared after an extra 2 hours I was back to normal I payed and walked out with the kids will go back

I went to Sam's Club today and used the curbside pick up. Using the app to tell them I was on the…read moreway and when I checked in parked in my spot they came out in just a few minutes. They loaded my stuff in quickly and carefully not to cause any issues with my car or the product. The person that cam out was friendly and polite also. Just a great experience for something that I don't do often and will probably use more now.

I will start with why 5 stars. It is true the name may be a misnomer, however once you work with…read morethe folks in the La Crosse office, you will quickly understand why the perfect score. Since the people make the company, I will say working with Mike has been beyond a joy. Our blinds got stuck and when I called to ask for assistance, it was like asking a good friend to help. The lady who took the call was kind, helpful and not annoyed by an early morning service call. The issue was minor. Mike was happy to stop by and fix the issue. The quality of the product is also amazing. Fully warranted and kind folks! When you see excellence, you must recognize it. If you need blinds, you need Budget Blinds!

Great service, excellent selection and very professional. We would definitely use them again.read more

Fast and thorough assistance. The woman working in printing was very aware of customers waiting…read moreand quickly reassured that she would be with them soon. The other employees are very knowledgeable about their products and their stock. I hope they stay as a retail presence in La Crosse.

This place is so run down, it almost seems post-apocalyptic. I went here to get some prints, and…read morethe two people working were helping other customers. I just needed to pick up an online order. I waited for about 10-15 minutes, but I guess there were some printing problems with another customers purchase. By the time one of them was done working with their respective customers, I just told him I had made an online order and was there to pick it up. From there, it took him 30 seconds to print my receipt and have me sign for it. I would have appreciated it if during the printing fiasco, one of them said, "How can I help you?" just to find out what I was looking for. There was no point in me waiting 15 minutes while both of them stared at a printer when all I had to do was sign for my order.

Having worn glasses the majority of my life, I've been to all of the shops in the La Crosse area…read moreand have never found a better deal than at Eyemart Express in Valley View Mall. Not only are their frames reasonably priced, they have great customer service. I was excited to get a pair of sunglasses, but because I wear a high prescription, my polycarbonate lenses came in thicker and heavier than I expected (I thought they would be the same weight/thickness as my regular glasses but apparently not!) - I had chosen a large frame as that is the style in sunglasses I like, but it wasn't explained to me that the larger the frame, the larger (and WAY thicker) the lenses...so they let me restyle to a smaller frame and upgrade to a better, lighter-weight lens (HD's) at no extra charge. - I just had to pay the difference between the original polycarbonate lenses and the HD's. When those new glasses came in (HD's have to be specially ordered) they were visibly pinching my nose and were horribly uncomfortable, so the employees again suggested I restyle and pick a completely different frame. This time I spoke to someone who explained how sizing works with lenses, width, etc. Third time was a charm and again, a restyle at no charge. I was soon out the door as once they have the lenses in and they say "about an hour", it truly is about an hour so that is really nice! The manager Randy is very nice and always professional, as is Mara (who unfortunately is no longer with the company) and though I had to talk to quite a few other employees (some who know more than others) they did their best to help me throughout this entire crazy long process. The employees are all very friendly, and very approachable. When you have an odd prescription, shopping for glasses can be a negative, tedious, frustrating experience, but the employees made me feel welcome and like they genuinely wanted to help. - It took a few tries, but we got there eventually thanks to their patience and kindness! I recommend Eyemart Express to everyone I know! ************************************* As an update to this original post, STAY AWAY from the HD lenses, the "better lens" mentioned above. They are a complete rip-off. Perhaps my experience is different since I have a high prescription, but I get much better vision from my polycarbonate lenses.- I do not get the precise correction with the HD's for distance vision. Also, with the HD's unless you are looking exactly straight (and again, the distance isn't as good), everything else is also super blurry. Looking out the side of your eye = blurry. Looking down = blurry. Looking up = blurry. HORRIBLE. I now have a really expensive pair of sunglasses that I can't wear because I can't see out of them and therefore can't drive in them. I've tried to use them just for everyday outdoor use when I'm not driving, but it is too annoying to not be able to see anything. I've moved out of the area so I can't take them back. Though I love the customer service in this store, I wish they were better informed (and therefore could explain in better detail) how the lenses will differ. I wanted thinner, lighter-weight lenses, and that's what I got with the HD's due to Eyemart's recommendation (they were so confident that they exclaimed I would love them and NEVER wear anything else again) but I can't stand them! (Perhaps they aren't meant for people with a higher prescription?) I also never really received a very good explanation as to why polycarbonate lenses for sunglasses are so much thicker than polycarbonate lenses in my regular glasses, just that if I wanted a thinner lens I had to go with the HD's. The HD's are worthless. Very frustrating.

Had appointment then got lined bifocal glasses made. The distance vision is not correct, feels to…read morestrong. I cannot wear them. The store remade once with same result. Then I was told it's the frame and then it's due to cataract. Her exact words were 'the glasses are correct to the prescription'. The prescription is obviously wrong then!! So, now I have glasses I can't wear and my insurance won't allow for another exam for 12 months. And I'm out $165.