I made an appointment with Brian on 6-2-20. We went over the things I needed help on my LG V40…read more After that we looked at the LG V60. I was really impressed with the V60 and bought it. It was time for an update anyway. Brian was a big help and knowledgeable. Will call him when I have any questions or problems. Robin

From the owner: Cellular Sales is Fairlawn's go-to Verizon Authorized Retailer for the latest devices, including…read moreiPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S26 Ultra. We offer personalized service, device upgrades, and trade-in options on America's most reliable network. Our mission is to keep Fairlawn connected with top technology and expert guidance. Visit us today at 7347 Peppers Ferry Blvd. for the newest smartphones, tablets, and accessories.

I am disappointed with this store. Although the lady was very nice when in the store, the customer…read moreservice over the phone is horrible. I bought a new phone today and I had just called and had asked about my phone bill being extremely high, which it shouldn't have been (also traded in my phone but it did not take any money off even tho she said i got $200 off). When i was on the phone i had talked to a guy who then put me on hold for over an hour not to mention them just hanging up on me without any communication. This is ridiculous and needs to be fixed. Sharon was the lady i had visited today.

Fantastic customer service....when they are up selling you a new phone…read more Very poor customer service if you have a question or need help with anything. My representative was SHARON MONTGOMERY. She was fantastic in helping me get a new phone. À la a commission based transaction. No response or even a text back when I had a question about my new phone. After seeing this review, SHARON got back to me. She apologized for the lack of communication. Then, she help me with my problem in the same professional manner in which she had initially done. My faith in humanity is restored. Lol Well done Sharon! Well done Verizon!

they messed up my phone when I got it fixed my cameras don't work or my call speaker either and it…read morewas a 2 day policy so my hone cant even be fixed so im just walking around with a broke phone

From the owner: Broken screen, water damage, bad battery, no charge? We are you one stop phone, tablet and laptop…read morerepair shop that leaves money in your wallet!

I can't say enough good things about this place! Daniel is so friendly and kind. He totally hooked…read moreme up with an iPad. Product worked beautifully and the pricing is really really great! I definitely plan to shop here again.

From the owner: Customer service is our number one priority…read more We offer quality tested A-stock used and new cell phones. Get a quote if you would like to sell your phone. Prepaid cellular service that’s supports all major networks. Come bring your own Verizon/T-Mobile/AT&T phone and save money. Don’t have good service or coverage with Boost Mobile or Cricket? We have better options for you! We also offer iPhone repairs and other cellular devices.

Top notch business where the customer is put first not the dollar he can make off of you. Eddie…read morewants to make sure you're happy and informed rather than making money off of you selling you something you don't need. Great place!

This shop is unreasonably expensive. I had my iPad repaired at 1/8th the price they wanted to…read morecharge, and had it done the same day.

I had an excellent experience here! I had to have my phone battery replaced because of a "fat…read morebattery" or lithium battery swelling, which expands and can damage the back of the phone. The worker here knew what it was right away, ordered the battery, let me know when to expect it, and texted me as soon as I came in (less than 2 days later). He then replaced it in 15 minutes and assured me the rest of the phone was in good condition. He was very polite and knowledgeable throughout, and the battery came with a 1-month warranty. And the whole thing was cheaper than I expected!

I had an excellent phone repair experience at Repair Zone today. I needed a screen replacement and…read moreYarid did an incredible job in ~30min, not only with the repair, but fully explaining all that was involved with the repair. Very high quality service - repair and cost. I highly recommend going here for phone repairs.

This is the shittiest phone service in Virginia next to T-mobile. Don't get service anywhere but my…read moreliving room now. Service has continuously gotten worse over the last year. It's a scam if you live around pearisburg as you get no service inside this store.

I've been working with this store for over 3 months and have no resolution…read more They made error when taking back my son's phone (sent it to the wrong location) so I got charged $555 on my bill. They were informed in late October, found the phone and sent it to the right place in November, and here it is the end of January and still no refund of the $555. When either I or my son call, they are rude and dismissive, saying "we'll call you when we have something to share with you." No customer service skills whatsoever and when I've asked for the contact information of the manager over the store, they tell me they can't give it out. I will be filing a BBB complaint shortly because I've run out of options. DO NOT DO BUSINESS WITH THIS LOCATION!

First, the store was clean and prepped for social distancing - everyone was wearing a mask, so -…read morethat was good. My problem was that the phone I purchased there a couple of years prior had suddenly lost some functionality - probably a setting which got reset somehow, but I couldn't find it. The young lady who helped me had no idea what was wrong or how to fix it right off the bat, but that didn't stop her from jumping right in - in a minute or two she had it all figured out and fixed - great, friendly service that resolved my problem!