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    Verizon

    2.8 (9 reviews)
    Closed 11:00 am - 8:00 pm

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    4 years ago

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    Help Desk

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    6 years ago

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    4 years ago

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    5 years ago

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    Victra

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    7 years ago

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    Victra

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    7 years ago

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    7 years ago

    These guys work hard to please the customer through a difficult series of processes. Thanks especially to Danielle.

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    7 years ago

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    Victra

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    9 years ago

    Typical used car salesman like sales technique. Not upfront about charges and the manager was extremely rude and condescending.

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    Doctor Video - Serving the New River Valley for 25 years

    Doctor Video

    (2 reviews)

    Doctor Video is the best electronic repair store I have ever been to. Their very nice people,…read morepatient, and flexible. The things I do not like about them is they take way too long to get repairs done. I understand because they are a small business and they have health problems. Another thing I do not like about them is that they are very bad in responding to emails. Overall, Doctor Video is a great electronic repair store.

    I had an old Marantz reciever from the 70's/80's that needed the headphone jack replaced. Despite…read morethe fact that I knew exactly how to fix the issue myself, I didn't believe my meager soldering skills were up to the challenge or worth risking the adjacent circuitry inside the device. Before taking my stereo receiver into Doctor Video I called repair shops in Northern VA, Richmond, and Roanoke, all of which quoted me more than $100 to replace a piece of hardware that costs less than $3 online. Mike at Doctor Video was very reasonable to deal with; I spent less than $50 getting the issue fixed and had the pleasure of some of the best customer service from a repair shop in my life. My only gripe was that the repair took a bit long however in the grand scheme of things, I would rather wait an extra few weeks for the repair to be finished than pay more than double the price to shops with rude technicians or poorly experienced repairmen. If I am ever in need of electronic repair in the area I will absolutely be bringing my business here.

    Verizon - mobilephones - Updated May 2026

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